📌 Core Information
🔹 Job Title: Internal Communications Executive
🔹 Company: Bright Horizons
🔹 Location: UK Remote Home - HOME
🔹 Job Type: Full-time, Permanent
🔹 Category: Communications
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Developing and delivering employee communications strategies
- Creating engaging content across multiple channels
- Collaborating with business and communication teams
- Analyzing employee data to influence communication priorities
- Managing communication during organizational changes
ASSUMPTION: This role requires a strong communicator with experience in employee communications and a passion for driving engagement.
📋 Key Responsibilities
✅ Delivering employee communications that drives activities to support business goals and deliver results
✅ Deliver employee communication campaigns, projects and events that support Bright Horizons key strategic themes
✅ Provide our leaders, people managers and communications network with messaging, materials and briefings that enable them to inform and engage colleagues
✅ Create compelling content and messages and implementing them across multiple channels to engage colleagues about priorities and progress
✅ Proactively source compelling stories from within the wider Bright Horizons business and publish on relevant channels to drive colleague engagement
✅ Communicate organization change and transformation across multiple channels
✅ Gather and utilise employee data insight and analysis to help influence communication priorities and decision-making
✅ Ensure plans and messaging are aligned and maximised by working collaboratively with communications colleagues across the business
✅ Develop strong relationships with key champions, advocates and colleagues to support wider colleague engagement
✅ Keep up-to-date with the latest employee communications research, techniques and approach, and network with peers
✅ Comply with Bright Horizons policies and procedures regarding the operation of services and the employment of staff, whilst actively promoting the core values of the business - HEART principles and Keeping Everyone Safe
ASSUMPTION: This role requires a proactive and creative approach to communication, with a focus on engaging colleagues and driving results.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, English, Journalism, or a related field
Experience: Proven experience in a communications role within a sizable company, ideally with a complex mix of products/services
Required Skills:
- Exceptional writing ability, particularly in developing short, fresh content using straightforward language across multiple channels
- Proven experience in producing content across different channels, including written stories, videos, audio formats and other creative mediums such as Canva
- Tenacious and able to make difficult decisions through sound judgment and positively manage conflicting priorities
- An “ideas person” with a creative eye
- Relationship management skills and experience building strong stakeholder relationships at all levels
- Able to prioritise competing demands and resolve complex issues
- Ability to gather, interpret and analyse engagement data to demonstrate return on investment and inform decision making
- Results-driven orientation, able to work independently and with confidence
- Resilient when working under pressure to meet tight deadlines
- Has a passion for purpose-led organisations who are committed to inclusion and creating a culture of belonging
Preferred Skills:
- Demonstrable success in developing and implementing employee communication plans
- Experience leading communications during periods of significant change within an organisation
ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: £26,000+ (Based on AI estimation for a mid-level communications role in the UK)
Benefits:
- Flexible working and holiday entitlements
- Discounted childcare
- Quarterly Employee Appreciation Weeks
- Annual gala award evening
- Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
- Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Working Hours: 37.5 hours per week, Monday-Friday
ASSUMPTION: The provided salary range is an estimate based on industry standards for a mid-level communications role in the UK. Actual salary may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Education Administration Programs
Company Size: 10,001+ employees (Global)
Founded: 1986
Company Description:
- Bright Horizons is a global leader in early education and child care, providing high-quality services to employees and families worldwide
- The company offers a range of services, including on-site child care, back-up care, educational advising, and workforce consulting
- Bright Horizons is committed to creating inclusive environments where everyone has a sense of belonging and can contribute and thrive in meaningful ways
Company Specialties:
- Child Care and Early Education
- Back-Up Child Care
- Back-Up Adult/Elder Care
- Educational Advising
- Tuition Assistance
- College Coaching
- Workforce Consulting
- Employee and Employer Benefits
- Pet Care
Company Website: http://www.brighthorizons.com
ASSUMPTION: Bright Horizons is a large, global organization with a strong focus on employee engagement and wellbeing.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Head of Internal Communications
Work Arrangement: Fully Remote, with the option to work from the Northampton Office
Growth Opportunities:
- Potential progression to a senior communications role within the organization
- Opportunities to work on high-impact projects and campaigns
- Access to professional development and training opportunities
ASSUMPTION: This role offers opportunities for professional growth and development within a large, global organization.
🌍 Location & Work Environment
Office Type: Remote-first, with an option to work from the Northampton Office
Office Location(s): Northampton Office, Northampton Northamptonshire NN4 7YB
Geographic Context:
- The Northampton Office is located in the East Midlands region of the UK
- The area offers a mix of urban and rural environments, with easy access to major cities like London and Birmingham
- The region is known for its rich history, cultural attractions, and outdoor activities
Work Schedule: Monday-Friday, 37.5 hours per week
ASSUMPTION: The remote-first work arrangement offers flexibility and the opportunity to work from home or the Northampton Office.
💼 Interview & Application Insights
Typical Process:
- Online application and screening
- Phone or video screening
- Face-to-face or video interview with the hiring manager
- Final interview with the Head of Internal Communications
Key Assessment Areas:
- Communication skills and ability to create engaging content
- Understanding of Bright Horizons' business and culture
- Problem-solving and decision-making skills
- Cultural fit and alignment with Bright Horizons' values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Provide examples of your communication work, such as newsletters, articles, or social media campaigns
- Demonstrate your understanding of Bright Horizons' business and values in your application materials
ATS Keywords: Employee Communications, Internal Communications, Content Creation, Channel Management, Data Analysis, Stakeholder Management, Change Management
ASSUMPTION: The application process is designed to assess your communication skills, cultural fit, and understanding of Bright Horizons' business.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Canva
- Employee engagement platforms (e.g., Workplace from Meta, Yammer)
- Data analysis tools (e.g., Google Analytics, Tableau)
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and familiarity with employee engagement platforms and data analysis tools.
👔 Cultural Fit Considerations
Company Values:
- HEART principles: Honesty, Excellence, Accountability, Respect, Teamwork
- Keeping Everyone Safe
Work Style:
- Collaborative and team-oriented
- Results-driven and proactive
- Adaptable and resilient
Self-Assessment Questions:
- How do you align with Bright Horizons' HEART principles and commitment to Keeping Everyone Safe?
- How do you approach working in a remote or hybrid environment?
- How do you prioritize and manage competing demands and resolve complex issues?
ASSUMPTION: Bright Horizons values a strong cultural fit, with a focus on collaboration, results-driven work, and a commitment to safety and wellbeing.
⚠️ Potential Challenges
- Managing communication across multiple channels and stakeholders
- Balancing competing priorities and deadlines
- Working remotely and maintaining productivity and engagement
- Adapting to organizational changes and communicating them effectively
ASSUMPTION: This role presents unique challenges that require strong communication skills, adaptability, and a results-driven approach.
📈 Similar Roles Comparison
- This role is more focused on internal communications than external communications or marketing
- Bright Horizons is a global leader in its industry, offering opportunities for professional growth and development
- This role may lead to opportunities in senior communications or management within the organization
ASSUMPTION: This role offers unique opportunities for professional growth and development within a large, global organization.
📝 Sample Projects
- Developing and executing a communication plan for a major organizational change
- Creating engaging content for Bright Horizons' employee engagement platforms
- Analyzing employee engagement data to inform communication priorities and decision-making
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader communications strategy for Bright Horizons?
- What are the key priorities for this role in the first 90 days?
- How does Bright Horizons support the professional development and growth of its employees?
- What is the team structure and dynamic for the internal communications team?
- How does Bright Horizons approach work-life balance and employee wellbeing?
ASSUMPTION: These questions help assess the role's fit within the organization, the team dynamic, and Bright Horizons' commitment to employee growth and wellbeing.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Provide examples of your communication work, such as newsletters, articles, or social media campaigns
- Prepare for interview questions that assess your communication skills, cultural fit, and understanding of Bright Horizons' business
- Follow up with the hiring manager within one week of your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
