Internal Communications Lead

📌 Core Information

🔹 Job Title: Internal Communications Lead

🔹 Company: Our Future Health

🔹 Location: London, United Kingdom

🔹 Job Type: Hybrid (On-site & Remote)

🔹 Category: Nonprofit, Research Services

🔹 Date Posted: May 14, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site with remote flexibility

🚀 Job Overview

Key aspects of this role include:

• Developing and delivering an internal communications plan to support organizational goals and drive colleague engagement
• Leading the delivery of all internal communications, ensuring messaging is engaging, consistent, and meaningful
• Partnering with senior leaders and various teams to provide clear, strategic, and engaging internal messaging
• Measuring the success of communication efforts and using insights to inform improvements

ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and the ability to work collaboratively across diverse functions and levels.

📋 Key Responsibilities

✅ Develop and deliver an internal communications plan that supports the organization’s strategic goals and drives colleague engagement

✅ Lead the delivery of all internal communications, partnering with content owners to ensure messaging is engaging, consistent, and meaningful

✅ Plan and deliver messaging for key internal meetings and communication fora, including CEO sessions, leadership town halls, and read-outs from executive meetings and governance groups

✅ Refresh existing communication touchpoints and develop new formats or channels as needed to help colleagues feel more informed, connected, and engaged

✅ Partner with the executive team and delivery function to provide clear messaging on corporate strategy and operational plans

✅ Gather insight from internal engagement activities and communication channels to understand how messages are being received across the organization and advise senior leaders on emerging themes and opportunities to strengthen internal communication

✅ Act as a strategic internal communications advisor to the CEO and senior leaders, providing tailored support on internal messaging to ensure clarity, alignment, and engagement across the organization

✅ Work with the technology team to improve how internal information is accessed and communicated, helping ensure colleagues can easily find and understand key organizational updates and documents

✅ Continuously improve internal communications by applying best practices and emerging trends, ensuring content and channels are engaging, accessible, and fit for a modern, digitally enabled workforce

ASSUMPTION: This role requires a strong understanding of internal communication channels, excellent writing and editorial skills, and the ability to build trusted relationships across the organization.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, or a related field (or equivalent experience)

Experience: Significant experience (5-10 years) in internal or external communications, or a related field, with a strong track record of both strategic and hands-on delivery

Required Skills:

• Proven ability to develop and lead internal communications strategies that support organizational priorities and engage colleagues across diverse functions and levels
• Strong understanding of internal communication channels and the ability to use them effectively to reach and engage colleagues
• Proven ability to shape proactive communication approaches that consider organizational context, colleague needs, and the most effective content and formats
• Excellent writing and editorial skills, with attention to detail and the ability to craft clear, engaging content that aligns with tone of voice and brand guidelines
• Skilled in building trusted relationships across an organization, including with senior leaders, and working collaboratively with colleagues in other functions

Preferred Skills:

• Experience working in a nonprofit or research organization
• Fluency in additional languages

ASSUMPTION: Candidates with experience in a related field and a strong portfolio demonstrating their communication skills may be considered.

💰 Compensation & Benefits

Salary Range: £64,000 per annum basic salary

Benefits:

• Generous Pension Scheme – Employer contributions of up to 12%
• 30 Days Holiday + Bank Holidays – Flexible holiday allowance
• Enhanced Parental Leave – Support during life’s biggest moments
• Career Growth & Development – £500 per year for Learnerbly, plus regular appraisals and development opportunities
• Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice
• Home & Tech Savings – Up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
• £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family

Working Hours: Full-time position (40 hours per week) with flexible working arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and location. Final compensation will be determined based on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Our Future Health is a nonprofit organization focused on research services, specifically health research. They are the UK’s largest ever health research programme, bringing people together to develop new ways to prevent, detect, and treat diseases.

Company Size: Our Future Health has 201-500 employees, providing a mid-sized organization structure with opportunities for growth and collaboration.

Founded: Our Future Health was founded in 2020, making it a relatively new organization with an innovative and forward-thinking approach to health research.

Company Description:

• Our Future Health aims to create an incredibly detailed picture of the UK population’s health by recruiting up to five million adult volunteers from across the UK
• The organization brings together people from various fields to create something new that will make a difference to society
• Our Future Health is a registered charity in England, Wales, and Scotland

Company Specialties:

• Health research
• Population health studies
• Data analysis and interpretation
• Collaboration and partnerships

Company Website: ourfuturehealth.org.uk

ASSUMPTION: Our Future Health is an innovative and forward-thinking organization that values collaboration, creativity, and a commitment to improving public health.

📊 Role Analysis

Career Level: This role is at the senior level, reporting directly to the Director of Delivery and working closely with the Chief Finance and Operations Officer and Executive Director of People and Culture.

Reporting Structure: The Internal Communications Lead will report to the Director of Delivery and work closely with the executive team, delivery function, and various teams across the organization.

Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. The organization offers flexible working arrangements to support work-life balance.

Growth Opportunities:

• As Our Future Health continues to grow, there may be opportunities for the Internal Communications Lead to take on additional responsibilities or move into a more senior role
• The organization values employee development and offers career growth and development opportunities, including access to Learnerbly and regular appraisals

ASSUMPTION: This role offers the opportunity to work on high-impact projects and contribute to the organization's mission of preventing disease and improving public health.

🌍 Location & Work Environment

Office Type: Our Future Health has a lovely Central London office in Holborn, with a modern and collaborative work environment.

Office Location(s): Holborn, London, England, GB

Geographic Context:

• London is a vibrant and multicultural city with a rich history and diverse cultural scene
• The Holborn area is well-connected by public transportation, with easy access to major attractions and amenities
• London offers a wide range of housing options, from urban apartments to suburban family homes

Work Schedule: The organization offers flexible working arrangements, with a focus on results and productivity rather than strict hours.

ASSUMPTION: The hybrid work arrangement allows employees to balance their work and personal lives more effectively, while still benefiting from the collaborative environment of the office.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• In-depth interview with the hiring manager and other relevant stakeholders
• Final interview with the Director of Delivery

Key Assessment Areas:

• Communication skills and ability to craft engaging content
• Strategic thinking and ability to develop internal communications plans
• Collaboration and relationship-building skills
• Adaptability and ability to work in a fast-paced, dynamic environment

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide specific examples of your internal communications experience and achievements
• Demonstrate your understanding of Our Future Health's mission and values in your application materials

ATS Keywords: Internal Communications, Strategic Planning, Stakeholder Engagement, Content Development, Employee Engagement, Nonprofit, Research Services

ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and cultural fit with Our Future Health's mission and values.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Communication platforms (e.g., Microsoft Teams, Slack)
• Project management tools (e.g., Asana, Trello)
• Design tools (e.g., Canva, Adobe Creative Suite)

ASSUMPTION: The Internal Communications Lead will be expected to have proficiency in using various communication and project management tools to effectively manage their workload and collaborate with team members.

👔 Cultural Fit Considerations

Company Values:

• Innovation: Our Future Health values creativity and a willingness to explore new ideas and approaches to health research
• Collaboration: The organization emphasizes the importance of working together and building strong relationships across teams and functions
• Integrity: Our Future Health is committed to maintaining the highest ethical standards in all its activities

Work Style:

• Our Future Health values a results-driven and flexible work environment, with a focus on productivity and innovation
• The organization encourages employees to take initiative and contribute to its mission in their own unique way
• Our Future Health offers flexible working arrangements to support work-life balance

Self-Assessment Questions:

• Do you have a proven track record of developing and leading internal communications strategies that support organizational priorities and engage colleagues across diverse functions and levels?
• Are you comfortable working in a fast-paced, dynamic environment and adapting to changing priorities and deadlines?
• Do you have strong writing and editorial skills, with attention to detail and the ability to craft clear, engaging content that aligns with tone of voice and brand guidelines?

ASSUMPTION: Candidates who are passionate about Our Future Health's mission, values, and work style will be the best fit for this role.

⚠️ Potential Challenges

• Managing competing priorities and working to tight deadlines in a fast-paced environment
• Building and maintaining strong relationships with senior leaders and stakeholders across diverse functions and levels
• Adapting to changing organizational priorities and communication needs
• Ensuring consistent and engaging messaging across various communication channels and touchpoints

ASSUMPTION: The Internal Communications Lead will need to be proactive, organized, and able to manage multiple priorities and deadlines effectively to succeed in this role.

📈 Similar Roles Comparison

• This role is similar to an Internal Communications Manager or Senior Internal Communications Manager in a nonprofit or research organization
• However, the Internal Communications Lead at Our Future Health will have a more strategic focus and work closely with senior leaders to drive organizational effectiveness and engagement
• Career progression in this role could lead to a more senior position, such as Director of Communications or Head of Internal Communications

ASSUMPTION: This role offers a unique opportunity to work on high-impact projects and contribute to the organization's mission, with the potential for career growth and development.

📝 Sample Projects

• Developing and implementing an internal communications plan to support a major organizational change or initiative
• Creating engaging and informative content for various communication channels, such as email newsletters, intranet articles, and team meetings
• Collaborating with senior leaders to craft clear and compelling messaging for key internal meetings and communication fora

ASSUMPTION: The Internal Communications Lead will have the opportunity to work on a variety of projects that support the organization's strategic goals and drive colleague engagement.

❓ Key Questions to Ask During Interview

• Can you describe the organization's current internal communication channels and how they are being used to engage colleagues?
• How does the executive team and delivery function collaborate to ensure clear and consistent messaging on corporate strategy and operational plans?
• What are the most significant internal communication challenges facing the organization, and how can this role help address them?
• How does Our Future Health support the professional development and growth of its employees, particularly in the internal communications function?
• What is the expected timeline for this role to make a significant impact on internal communication and colleague engagement?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process will demonstrate your interest in the role and help you better understand the organization's culture and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on internal communications and strategic planning
• Prepare examples of your internal communications experience and achievements to discuss during the interview process
• Be ready to discuss your understanding of Our Future Health's mission and values, and how your skills and experience make you a strong fit for this role
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.