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Internal Communications Manager

Weber Shandwick
Full-time
On-site
London, City of, United Kingdom

πŸ“Œ Core Information

πŸ”Ή Job Title: Internal Communications Manager

πŸ”Ή Company: Weber Shandwick

πŸ”Ή Location: London, England, United Kingdom

πŸ”Ή Job Type: Full-time, Hybrid (3:2)

πŸ”Ή Category: Public Relations and Communications Services

πŸ”Ή Date Posted: June 30, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site with hybrid option

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing internal communications strategy
  • Creating engaging content for various internal channels
  • Managing internal events and meetings
  • Crisis communication management
  • Collaborating with senior leadership teams and external communications

ASSUMPTION: This role requires strong communication, interpersonal, and creative skills, as well as experience in internal communications or a similar field.

πŸ“‹ Key Responsibilities

βœ… Establish and implement internal communications strategy in conjunction with senior leadership teams

βœ… Plan, edit, and write content for various internal communications mediums

βœ… Manage internal events, webcasts, and meetings

βœ… Handle internal communication response to crisis situations

βœ… Advise senior executives on organizational developments

βœ… Collaborate with global and IPG teams to ensure connected thinking

βœ… Review and improve internal communications tools, systems, and processes

βœ… Work closely with the People Team to embed the new global Employee Value Proposition

ASSUMPTION: This role involves regular interaction with senior management and requires excellent communication and project management skills.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Public Relations, Journalism, or a related field

Experience: Proven experience in internal communications or a similar role within a large or complex organization

Required Skills:

  • Excellent writing, editing, and proofreading skills
  • Strong verbal communication skills
  • Excellent interpersonal and relationship-building skills
  • Creative ability to devise communication strategies
  • Technical skills: Adobe suite (preferred), Microsoft 365, and other relevant software

Preferred Skills:

  • Experience with Microsoft SharePoint
  • Knowledge of emerging communication platforms

ASSUMPTION: Candidates with experience in internal communications and a proven track record of managing complex projects are strongly encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: Β£45,000 - Β£55,000 per annum (based on experience and industry standards for the London area)

Benefits:

  • Private medical insurance
  • Group life assurance
  • Group income protection
  • Personal pension plan
  • Employee Assistance Programme
  • Flexible benefits: buy or sell holiday, additional life assurance cover, critical illness insurance, personal accident insurance, dental insurance, travel insurance, health screening, gym discounts, cycle to work scheme, health cash plan
  • Soft benefits: flexible working, 4pm Friday finish, home working setup allowance, 25 days' annual leave, volunteering days, birthday day off, festive period off, flexible public holidays, sweets and snacks in the office, exclusive shopping discounts and perks, Headspace membership, annual eyecare voucher, season ticket loan, referral bonus scheme, long service bonus, enhanced family leave, inclusive and invisible health policies

Working Hours: 37.5 hours per week, Monday to Friday, with a flexible hybrid work model (3 days on-site, 2 days remote)

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Weber Shandwick is a global public relations and communications firm, specializing in earned-first campaigns that drive measurable impact for clients across various industries.

Company Size: Weber Shandwick is a mid-sized company with around 122 employees in the UK and EMEA region, providing a supportive and collaborative work environment.

Founded: Weber Shandwick was founded in 1987 and has since grown into one of the world's leading communications agencies, with offices in major cities across the globe.

Company Description:

  • Weber Shandwick creates cultural value and helps brands navigate the earned age by finding connection points in the real world
  • Their talented team builds brands by finding connection points in the real world, energizing the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact
  • Weber Shandwick earns affection, attention, affinity, and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle

Company Specialties:

  • Developing data-driven insights and strategy to drive measurable impact
  • Creating impactful creative that taps into culture
  • Creating channel and platform-agnostic campaigns that grow organically
  • Delivering integrated campaigns that are earned-first but deliver for paid and owned channels

Company Website: webershandwick.co.uk

ASSUMPTION: Weber Shandwick is a well-established and respected communications agency, known for its innovative and data-driven approach to earned-first campaigns.

πŸ“Š Role Analysis

Career Level: This role is suitable for an experienced communications professional looking to take the next step in their career, potentially moving into a management or leadership position in the future.

Reporting Structure: The Internal Communications Manager will report directly to the EMEA Communications Director and work closely with the UK CEO, Senior Talent Leaders, EMEA Market Leaders, Marketing & Communications, and People Teams.

Work Arrangement: This role follows a hybrid work arrangement, with employees working on-site for three days a week and remotely for two days.

Growth Opportunities:

  • Progression into a management or leadership role within the communications department
  • Expansion of responsibilities to include external communications or other related areas
  • Opportunities to work on global projects and collaborate with international teams

ASSUMPTION: This role offers strong potential for career growth and development within the organization.

🌍 Location & Work Environment

Office Type: Weber Shandwick's London office is a modern, collaborative workspace designed to facilitate productivity and creativity.

Office Location(s): 2 Waterhouse Square, 140 Holborn, London, EC1N 2AE, GB

Geographic Context:

  • London is a major global city with a vibrant cultural scene, diverse neighborhoods, and numerous attractions
  • The office is located in the City of London, close to major transportation links and amenities
  • The area is known for its historic architecture, bustling streets, and lively atmosphere

Work Schedule: The hybrid work arrangement allows for a flexible schedule, with employees working on-site for three days a week and remotely for two days. The core hours are Monday to Friday, 9:00 AM to 5:30 PM, with a 4:00 PM finish on Fridays.

ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility, allowing employees to optimize their productivity and work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the HR team
  • In-person or virtual interview with the EMEA Communications Director and UK CEO
  • Final round interview with senior stakeholders

Key Assessment Areas:

  • Communication skills and ability to engage with senior leadership
  • Writing and editing skills, particularly in creating engaging internal content
  • Cultural fit and alignment with Weber Shandwick's values and mission
  • Problem-solving skills and ability to manage complex projects

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Showcase your writing skills by providing examples of internal communications content you've created in the past
  • Demonstrate your understanding of Weber Shandwick's business and industry by conducting thorough research and incorporating your findings into your application

ATS Keywords: Internal Communications, Strategy, Content Creation, Crisis Management, Senior Leadership, Employee Engagement, Hybrid Work, London, UK

ASSUMPTION: Weber Shandwick's recruitment process is designed to assess candidates' communication skills, cultural fit, and problem-solving abilities, with a focus on finding the best fit for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (preferred)
  • Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are used to create engaging content, manage projects, and collaborate with team members.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation: Weber Shandwick encourages creativity and continuous learning
  • Collaboration: The company fosters a culture of teamwork and partnership
  • Integrity: Weber Shandwick is committed to ethical and responsible business practices

Work Style:

  • Dynamic and fast-paced, with a focus on delivering high-quality work under tight deadlines
  • Creative and strategic, with an emphasis on finding innovative solutions to communication challenges
  • Collaborative and supportive, with a strong emphasis on teamwork and knowledge-sharing

Self-Assessment Questions:

  • Do you thrive in a dynamic, fast-paced work environment?
  • Are you comfortable working with senior leadership and providing strategic counsel?
  • Do you have a proven track record of creating engaging internal communications content?

ASSUMPTION: Candidates who are innovative, collaborative, and results-driven, with a strong work ethic and a passion for communications, will be well-suited to Weber Shandwick's culture and work style.

⚠️ Potential Challenges

  • Managing multiple stakeholders and balancing competing priorities
  • Working in a fast-paced, dynamic environment with tight deadlines
  • Adapting to changes in the organization and external factors
  • Ensuring consistent messaging across various internal channels and departments

ASSUMPTION: These challenges require strong communication, project management, and adaptability skills, as well as the ability to thrive in a dynamic and fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike external communications roles, this position focuses primarily on internal communications, requiring a deep understanding of the organization and its employees
  • Internal communications roles often involve managing crises and sensitive information, requiring a high degree of discretion and confidentiality
  • Career progression in internal communications may lead to roles such as Head of Internal Communications, Director of Internal Communications, or Chief Communications Officer

ASSUMPTION: This role offers unique challenges and opportunities compared to other communications positions, with a strong focus on internal stakeholder engagement and organizational culture.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive internal communications strategy for a major organizational restructuring
  • Creating engaging content for a company-wide intranet, including news articles, feature stories, and employee spotlights
  • Managing a crisis communication response to a significant data breach, ensuring accurate and timely information is provided to employees

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by an Internal Communications Manager, requiring strong communication, project management, and strategic thinking skills.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader communications strategy for Weber Shandwick?
  • What are the key priorities for the first 90 days in this role?
  • How does Weber Shandwick support the professional development and growth of its internal communications team?
  • What is the company's approach to crisis communication, and how has it evolved over time?
  • How does Weber Shandwick foster a positive and inclusive work environment, particularly in a hybrid setting?

ASSUMPTION: These questions will help you better understand the role, the company's culture, and the expectations for success in this position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of internal communications content you've created in the past to showcase your writing and editing skills
  • Follow up with Weber Shandwick's HR team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.