Internal Communications Specialist

📌 Core Information

🔹 Job Title: Internal Communications Specialist

🔹 Company: Internal Board - for Logistics Hourly Paid Employees Only

🔹 Location: Remote

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom), 👔 Marketing Internships & Entry-Level

🔹 Date Posted: Mon Mar 31 2025 15:11:05 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Fostering a connected and engaged workplace
• Crafting compelling communications that resonate with employees
• Shaping and executing the internal communications strategy
• Elevating employee engagement through effective communication channels

ASSUMPTION: Given the job title and description, it is assumed that the role requires strong expertise in internal communications and experience with employee engagement strategies to be effective in executing the communications strategy.

📋 Key Responsibilities

✅ Build relationships and collaborate across Technology Solutions

✅ Reinforce culture and tone through consistent communications

✅ Work with Centres of Expertise to align engagement strategies

✅ Manage a calendar of key messages to avoid communication conflicts

✅ Oversee communications platforms and engagement reports

✅ Design and edit content in Ocado XP and Ocado Connect

✅ Ensure high-quality communications within brand guidelines

✅ Manage translation processes for key content

✅ Provide communication tools for managers and stakeholders

✅ Use themes and data from employee listening to inform strategies

✅ Support audit of communication channels and potential platform discovery

ASSUMPTION: The responsibilities suggest a proactive role in managing and innovating communication processes, requiring effective project management and collaboration skills.

🎯 Required Qualifications

Education: Not specified

Experience: 2-5 years in internal communications or related field

Required Skills:

• Strong writing and proofreading abilities
• Excellent verbal and written communication skills
• Ability to liaise with stakeholders effectively
• Project management and multitasking skills
• Capability to analyze data and implement strategies

Preferred Skills:

• General knowledge of Google Workspace and Slack
• Creative thinking for communication strategies

ASSUMPTION: The lack of specified education requirements indicates flexibility, focusing on relevant experience and skills instead.

💰 Compensation & Benefits

Salary Range: Not specified; assume competitive with industry standards for similar roles

Benefits:

• Standard company benefits, typical of a large IT services organization
• Opportunities for professional development and training
• Potential for career growth within Ocado Group

Working Hours: 40 hours per week with flexibility to support 24/7 operations

ASSUMPTION: Given the nature of the company, assume benefits are comprehensive and align with large tech companies' offerings.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 10,001+ employees, indicating a large, potentially stable work environment with resources for employee development

Founded: Not specified

Company Description:

• Global leader in technology and ecommerce
• Innovative solutions in logistics and online grocery
• Proprietary technology supporting business success

Company Specialties:

• Online retail and grocery delivery service
• Technology and engineering
• Automation and robotics

Company Website: https://www.ocadogroup.com

ASSUMPTION: The company’s focus on technology and logistics suggests significant investment in innovative internal systems, which may impact the tools and processes you'd work with.

📊 Role Analysis

Career Level: Entry to mid-level, suitable for those early in their communications career or seeking advancement

Reporting Structure: Reports to the Head of Internal Communications

Work Arrangement: Primarily on-site, but involves remote work components due to the global operations

Growth Opportunities:

• Exposure to innovative communication strategies
• Potential to lead critical projects within the division
• Opportunities for learning and development through cross-team collaborations

ASSUMPTION: The role offers substantial learning opportunities and the chance to influence company culture through strategic communications.

🌍 Location & Work Environment

Office Type: Corporate headquarters or regional offices with modern amenities

Office Location(s): Various, including Hatfield, Hertfordshire, potentially with global collaboration

Geographic Context:

• Headquartered in the UK's tech hub
• Collaborative environment with other global offices
• Access to industry-leading technology and resources

Work Schedule: Flexible to accommodate international collaboration needs

ASSUMPTION: The global nature of the company may involve different time zones, necessitating a flexible approach to collaboration and communication.

💼 Interview & Application Insights

Typical Process:

• Initial application submission through company portal
• Screening interview with HR or recruiting team
• Technical interview focusing on communication strategies and stakeholder management

Key Assessment Areas:

• Understanding of internal communication principles
• Ability to develop engaging content
• Project management skills

Application Tips:

• Highlight experience in internal communications and employee engagement
• Showcase creativity in past project examples
• Demonstrate ability to work across various communication platforms

ATS Keywords: Internal Communications, Employee Engagement, Content Development, Project Management, Stakeholder Management

ASSUMPTION: The process likely includes scenario-based assessments relevant to the role, emphasizing real-world application of communication strategies.

🛠️ Tools & Technologies

• Ocado XP Platform
• Google Workspace
• Slack

ASSUMPTION: Familiarity with these tools is advantageous, providing an edge in managing communication and engagement platforms effectively.

👔 Cultural Fit Considerations

Company Values:

• Innovation and continuous improvement
• Commitment to employee well-being and engagement
• Diversity and inclusion

Work Style:

• Collaborative and team-oriented
• Proactive and driven by impact
• Adaptable to rapid changes and new challenges

Self-Assessment Questions:

• How do you ensure communications align with company values?
• Describe your experience in managing a multi-channel communication strategy.
• How do you handle feedback from diverse stakeholders?

ASSUMPTION: The cultural fit will be influenced by a candidate's ability to adapt to fast-paced environments while maintaining alignment with company values and communication goals.

⚠️ Potential Challenges

• Navigating a large and complex organizational structure
• Adapting communication strategies to diverse audiences
• Maintaining engagement consistency during organizational changes
• Balancing multiple stakeholder interests while initiating new communication platforms

ASSUMPTION: The challenges highlight the need for strategic agility and resilience, especially in a dynamic tech-driven environment.

📈 Similar Roles Comparison

• Other roles may offer more direct interaction with external partners
• Comparable roles might focus more on digital content creation for external audiences
• Some similar roles might not require project management overseeing multiple communications platforms

ASSUMPTION: This role distinguishes itself by focusing on internal communication strategy within a large tech firm, offering unique challenges and growth opportunities.

📝 Sample Projects

• Developing a multi-channel communication strategy for a tech rollout
• Implementing an internal newsletter redesign to boost engagement
• Leading an audit of current communication platforms and suggesting improvements

ASSUMPTION: The projects are designed to enhance internal engagement and streamline communications, showcasing strategic vision and execution skills.

❓ Key Questions to Ask During Interview

• What metrics do you use to measure the success of internal communications?
• How does Ocado Group handle feedback from employees regarding communication?
• What opportunities exist for professional development within the Tech Solutions team?
• What are the primary challenges the internal communications team is facing currently?
• How does this role collaborate with other departments to enhance overall employee engagement?

ASSUMPTION: These questions help candidates assess alignment with the company's communication strategy and growth opportunities within the team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience and skills
• Craft a cover letter focusing on passion for employee engagement
• Ensure understanding of the company's mission and values
• Brush up on common internal communications tools and platforms

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.