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Internal Communications Specialist

Robinhood
Full-time
On-site
Menlo Park, California, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Internal Communications Specialist

πŸ”Ή Company: Robinhood

πŸ”Ή Location: Menlo Park, CA

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: July 10, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting creative storytelling through various internal communication channels
  • Managing logistics for internal content and events
  • Collaborating with teams to enhance internal communications
  • Contributing to employee engagement initiatives

ASSUMPTION: This role requires a strong balance of creativity and organization, with a focus on internal communications and employee engagement.

πŸ“‹ Key Responsibilities

βœ… Supporting creative storytelling by building internal slides, editing video clips, and exploring new ways to make our messages more visual and engaging

βœ… Owning logistics and publishing for recurring internal content

βœ… Managing and updating employee-facing knowledge hubs, wikis, and content libraries

βœ… Leading program operations, including support for employee giveaways, recognition programs, and more

βœ… Running logistics and prep for events and leadership AMAs, including moderator coordination, content collection, and event setup

βœ… Contributing to the creation of internal materials that support Robinhood's biggest product moments

βœ… Supporting communications for various teams

βœ… Assisting with product event logistics and storytelling moments

βœ… Pitching in wherever needed across internal comms to keep our programs running smoothly

ASSUMPTION: This role involves a mix of creative and operational tasks, with a focus on internal communications and employee engagement.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, or a related field

Experience: 2-3 years of experience in internal communications, operations, design, HR, or a related field

Required Skills:

  • Strong organizational and project management skills
  • A creative eye and experience with tools like Google Slides, Adobe Premier Pro, or Figma
  • Clear, concise writing and editing skills
  • Curiosity about how comms works in a fast-moving company and a desire to learn
  • A helpful, team-first attitude
  • Passion for innovation, fintech, and inspiring employees

Preferred Skills:

  • Experience with internal communications in a fast-paced environment
  • Familiarity with Robinhood's products and services

ASSUMPTION: Candidates with a strong background in internal communications, project management, and creative tools will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $73,000 - $110,000 USD (based on location and experience level)

Benefits:

  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Catered meals, fully stocked kitchens, and geo-specific commuter benefits

Working Hours: 40 hours per week, with flexibility for events and deadlines

ASSUMPTION: The salary range provided is based on the location where the work will be performed and is aligned to one of three compensation zones. The expected salary range for this role is based on market demands and the company's pay equity-focused compensation structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 1,001-5,000 employees

Founded: 2013

Company Description:

  • Robinhood is a leading fintech company that's democratizing finance for all
  • With customers at the heart of their decisions, Robinhood offers commission-free trading and investing, as well as other financial services
  • The company is focused on growth and innovation, seeking curious, growth-minded thinkers to help shape its vision, structures, and systems

Company Specialties:

  • Commission-free trading and investing
  • Cryptocurrency trading
  • Cash management
  • Checking and savings accounts

Company Website: http://www.robinhood.com

ASSUMPTION: Robinhood is a well-established fintech company with a strong focus on innovation and growth. Its internal communications team plays a crucial role in keeping employees informed, aligned, and inspired as the company continues to expand and evolve.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the Internal Communications Manager

Work Arrangement: On-site, with flexibility for remote work during events and deadlines

Growth Opportunities:

  • Potential to take on more responsibilities and advance within the internal communications team
  • Opportunities to collaborate with various teams and gain exposure to different aspects of the business
  • Chance to learn and develop skills in a fast-paced, innovative environment

ASSUMPTION: This role offers opportunities for growth and development within the internal communications team and the broader organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with on-site amenities

Office Location(s): Menlo Park, CA

Geographic Context:

  • Menlo Park is located in the heart of Silicon Valley, with a vibrant tech industry and numerous startups and established companies
  • The area offers a mix of urban and suburban living, with easy access to San Francisco and other nearby cities
  • Menlo Park is known for its diverse population, with a strong emphasis on innovation and entrepreneurship

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for events and deadlines

ASSUMPTION: The Menlo Park office provides a dynamic and collaborative work environment, with easy access to Silicon Valley's tech industry and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • On-site interview with the internal communications team
  • Final interview with the internal communications director

Key Assessment Areas:

  • Candidates' communication and storytelling skills
  • Candidates' organizational and project management skills
  • Candidates' creativity and adaptability
  • Candidates' alignment with Robinhood's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight your internal communications, project management, and creative skills
  • Provide examples of your work, such as internal newsletters, slides, or videos
  • Demonstrate your understanding of Robinhood's mission and values in your application materials

ATS Keywords: Internal Communications, Project Management, Creative Storytelling, Video Editing, Slide Design, Organizational Skills, Writing Skills, Team Collaboration, Curiosity, Innovation, HR, Operations, Design

ASSUMPTION: The application process for this role will focus on assessing candidates' communication, organizational, and creative skills, as well as their alignment with Robinhood's mission and values.

πŸ› οΈ Tools & Technologies

  • Google Slides
  • Adobe Premier Pro
  • Figma
  • Microsoft Office Suite
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: This role requires proficiency in various creative and project management tools, with a focus on Google Slides and Adobe Premier Pro.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Democratize finance for all
  • Be curious and growth-minded
  • Act with integrity and respect
  • Collaborate and build together
  • Deliver excellence

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and innovative
  • Focused on delivering results

Self-Assessment Questions:

  • Do you share Robinhood's commitment to democratizing finance for all?
  • Are you curious and growth-minded, with a desire to learn and adapt in a fast-paced environment?
  • Do you thrive in a collaborative, team-oriented work environment?

ASSUMPTION: Candidates who align with Robinhood's values and work style will be well-suited for this role and the company's culture.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines in a fast-paced environment
  • Balancing creative and operational responsibilities
  • Adapting to changes in the company's growth and priorities
  • Working with various teams and stakeholders to align on communication strategies

ASSUMPTION: This role presents both opportunities and challenges, with a focus on managing multiple projects, balancing creative and operational responsibilities, and adapting to a fast-paced, innovative environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other internal communications specialist positions, but with a focus on supporting a fast-growing fintech company
  • Compared to other internal communications roles, this position offers a unique opportunity to work in a dynamic, innovative environment with a strong focus on growth and expansion
  • Career paths for this role may include advancing within the internal communications team or transitioning to other communications or marketing roles within the organization

ASSUMPTION: This role offers a unique opportunity to work in a fast-growing fintech company, with a focus on internal communications and employee engagement. Compared to similar roles, this position offers a dynamic, innovative work environment and opportunities for growth and development.

πŸ“ Sample Projects

  • Creating an internal newsletter to keep employees informed about company news, product updates, and employee achievements
  • Designing slides and other visual materials to support internal events and presentations
  • Editing videos to highlight employee stories, product demos, or other internal content

ASSUMPTION: These sample projects provide a sense of the creative and operational responsibilities required for this role, with a focus on supporting internal communications and employee engagement.

❓ Key Questions to Ask During Interview

  • Can you describe the internal communications team's structure and how this role fits within it?
  • How does this role support Robinhood's mission and growth objectives?
  • What are the biggest challenges facing the internal communications team, and how can this role help address them?
  • How does the internal communications team collaborate with other departments and teams within Robinhood?
  • What opportunities are there for growth and development within the internal communications team and the broader organization?

ASSUMPTION: These key questions will help candidates better understand the role, the internal communications team, and Robinhood's mission and growth objectives.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your internal communications, project management, and creative skills
  • Provide examples of your work, such as internal newsletters, slides, or videos
  • Demonstrate your understanding of Robinhood's mission and values in your application materials
  • Follow up with your recruiter one week after submitting your application to check on the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.