🔹 Job Title: Junior Marketing Specialist
🔹 Company: Helpware
🔹 Location: Ukraine (Remote)
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: May 28, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: Fully Remote
Key aspects of this role include:
ASSUMPTION: This role requires strong multitasking skills and the ability to manage multiple client requests simultaneously. It is ideal for an entry-level candidate looking to gain experience in digital marketing and CRM systems.
✅ Partner with different departments to ensure successful service delivery on the client’s proprietary advertising products.
✅ Assist TL and other departments with process-related tasks.
✅ Effectively close and QA client cases within Salesforce CRM system and other related platforms.
✅ Provide basic activity reporting to performance managers based on account needs and regular activity.
✅ Other related tasks assigned by managers of the Client and/or Helpware.
ASSUMPTION: The role involves a mix of administrative tasks, CRM management, and basic reporting. Strong communication and organizational skills are essential for success in this position.
Education: No specific degree required, but relevant coursework or certifications would be an asset.
Experience: 0-2 years of experience in digital marketing, CRM systems, or a related field.
Required Skills:
Preferred Skills:
ASSUMPTION: While experience is not required, candidates with some background in digital marketing or CRM systems may have an advantage in this role.
Salary Range: The salary range for this position is not provided. However, based on industry standards for a Junior Marketing Specialist in Ukraine, the estimated salary range is UAH 15,000 - 25,000 per month (approximately USD 350 - 600).
Benefits:
Working Hours: 40 hours per week, with a flexible schedule of 2 pm - 11 pm.
ASSUMPTION: The salary range is estimated based on market research and may vary depending on the candidate's skills and experience.
Industry: Helpware is a technology-driven American company providing Customer Experience & Operational Support services for modern companies. They specialize in outsourcing services, including customer support, back-office support, AI training, and ML training.
Company Size: Helpware has 1,001-5,000 employees, making it a mid-sized company with a significant global presence.
Founded: Helpware was founded in 2015 and has since grown to have offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, Philippines, and Uganda.
Company Description:
Company Specialties:
Company Website: https://www.helpware.com
ASSUMPTION: Helpware's focus on employee well-being and company culture may indicate a strong emphasis on internal promotions and career growth opportunities for employees.
Career Level: This role is an entry-level position, ideal for candidates seeking to gain experience in digital marketing and CRM systems.
Reporting Structure: The Junior Marketing Specialist will report directly to the Team Lead (TL) and may work closely with other departments, such as sales and customer support.
Work Arrangement: This role is fully remote, with a flexible schedule of 2 pm - 11 pm.
Growth Opportunities:
ASSUMPTION: While this role is entry-level, the company's focus on employee development and growth may indicate opportunities for career advancement in the future.
Office Type: Fully Remote
Office Location(s): Ukraine
Geographic Context:
Work Schedule: The work schedule is flexible, with a required shift of 2 pm - 11 pm.
ASSUMPTION: The fully remote work arrangement may provide candidates with greater flexibility and work-life balance, while also allowing them to work from a location that best suits their needs.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Junior Marketing Specialist, Digital Marketing, CRM Systems, Salesforce, Multitasking, Detail-Oriented, Problem-Solving, English Proficiency
ASSUMPTION: The application process may involve a technical assessment, so candidates should be prepared to demonstrate their proficiency in CRM systems and digital marketing.
ASSUMPTION: While the required tools and technologies are not extensive, candidates should be comfortable using CRM systems and basic office software.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Helpware's focus on amazing customer experiences and working together may indicate a strong emphasis on teamwork, collaboration, and customer-centricity in the company culture.
ASSUMPTION: While there may be some challenges associated with this role, the company's focus on employee well-being and career growth opportunities may help mitigate these issues.
ASSUMPTION: While this role is similar to other entry-level marketing or CRM positions, Helpware's unique company culture and focus on employee development may set it apart from other organizations.
ASSUMPTION: The specific projects and tasks associated with this role may vary depending on the client and the company's needs, but they will generally involve CRM management, marketing support, and process improvement.
ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help candidates better understand the role, the company, and the work environment, and demonstrate their interest and engagement in the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.