📌 Core Information
🔹 Job Title: Key Account Management Intern - (French Speaker)
🔹 Company: Emma – The Sleep Company
🔹 Location: Lisbon, Lisboa, Portugal
🔹 Job Type: Intern
🔹 Category: Sales & Business Development
🔹 Date Posted: July 2, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Collaborating with Key Account Managers to develop business and relationships with French retailers
- Negotiating with clients, presenting product portfolios, and steering performance
- Coordinating sales administration and working with marketing, operations, and customer support teams
- Contributing to the team's knowledge base to foster fast and sustainable growth
- Providing clear reporting and deliverables to improve decision-making and partner relationships
ASSUMPTION: This role is focused on supporting the Key Account Management team in growing Emma's business with French retailers. It requires strong interpersonal, analytical, and organizational skills, as well as fluency in French and English.
📋 Key Responsibilities
✅ Work hand in hand with Key Account Managers to develop business and relationships with French retailers
✅ Negotiate with clients, present product portfolios, and steer performance
✅ Coordinate sales administration and work with marketing, operations, and customer support teams
✅ Participate in building the team's knowledge base to structure the team and foster fast and sustainable growth
✅ Provide clear reporting and deliverables to ensure better decision-making and efficient relationships with partners
ASSUMPTION: The role involves a mix of strategic and operational tasks, requiring strong organizational skills and the ability to work both independently and collaboratively.
🎯 Required Qualifications
Education: Bachelor's or Master's degree in Business Administration, Marketing, or related fields
Experience: Some initial experience in e-commerce, external stakeholder management, or a related field is preferred but not required
Required Skills:
- Strong interpersonal and communication skills in French and English
- Analytical mindset with an affinity for figures
- Proficient in Microsoft Office, particularly Excel; experience with Mirakl and Channel Engine is a plus
- Organized, pragmatic, and rigorous in work
- Curious, dynamic, and a team player
- Ready to work autonomously with a high level of responsibility
- Agile, change-oriented, and always looking to improve skills
Preferred Skills:
- Experience in e-commerce or stakeholder management
- Familiarity with Mirakl and Channel Engine
ASSUMPTION: While some experience in e-commerce or stakeholder management is preferred, the role is designed to provide valuable learning opportunities for recent graduates or early-career professionals.
💰 Compensation & Benefits
Salary Range: 965€ gross per month (based on industry standards for entry-level internships in Lisbon)
Benefits:
- Coverflex
- Meal allowance
- In-house Portuguese classes
- Employee discount on Emma products
- Private health insurance including dental care
Working Hours: Full-time (40 hours/week) with flexible scheduling
ASSUMPTION: The salary range is based on industry standards for entry-level internships in Lisbon. Benefits are designed to support the intern's personal and professional growth, as well as their well-being.
📌 Applicant Insights
🔍 Company Context
Industry: Emma – The Sleep Company operates in the manufacturing industry, specializing in sleep technology, mattress design, and innovation. They focus on ergonomic and sustainable sleep solutions, with a strong presence in e-commerce retail and global sleep wellness.
Company Size: Emma is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment with ample opportunities for growth and learning.
Founded: Emma was founded in 2015 and has since grown into the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe.
Company Description:
- Emma is a global sleep wellness brand dedicated to empowering customers to awaken their best every day
- The company develops the best sleep comfort products, recommended by leading consumer associations worldwide
- Emma fosters a strong culture of collaboration, teamwork, and knowledge sharing, with a diverse team of over 60 nationalities
Company Specialties:
- Sleep technology and mattress design and innovation
- Ergonomic and sustainable sleep solutions
- E-commerce retail and global sleep wellness
- Sleep research and insights
Company Website: team.emma-sleep.com
ASSUMPTION: Emma's focus on sleep wellness and commitment to sustainability make it an attractive employer for socially conscious job seekers.
📊 Role Analysis
Career Level: This role is an entry-level internship, providing valuable experience in key account management, sales, and business development
Reporting Structure: The intern will report directly to the Key Account Manager and work closely with various teams, including marketing, operations, and customer support
Work Arrangement: The internship is on-site, with flexible scheduling and the opportunity to work autonomously
Growth Opportunities:
- Gain practical experience in key account management and sales
- Develop interpersonal, analytical, and organizational skills
- Contribute to Emma's fast-paced growth and expansion
- Potential full-time employment opportunities upon successful completion of the internship
ASSUMPTION: This internship is designed to provide a comprehensive learning experience, with opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Emma's Lisbon office is a modern, collaborative workspace designed to foster creativity and innovation
Office Location(s): Wilhelm-Leuschner-Str. 78, Frankfurt am Main, Hessen 60329, DE; Manila, PH; Lisbon, PT; Mexico City, MX
Geographic Context:
- Lisbon is the capital and largest city of Portugal, known for its vibrant culture, historic sites, and coastal beauty
- The city offers a high quality of life, with a warm Mediterranean climate, affordable cost of living, and a thriving job market
- Emma's Lisbon office is centrally located, providing easy access to public transportation and amenities
Work Schedule: Full-time (40 hours/week) with flexible scheduling and the opportunity to work autonomously
ASSUMPTION: Lisbon's vibrant culture, affordable cost of living, and high quality of life make it an attractive location for young professionals and interns.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview to assess communication skills and cultural fit
- In-person or virtual interview with the hiring manager to discuss the role and company in more detail
- Background check and offer extension
Key Assessment Areas:
- Language proficiency in French and English
- Interpersonal and communication skills
- Analytical mindset and problem-solving abilities
- Organizational skills and attention to detail
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your language proficiency in French and English through examples and anecdotes
- Showcase your understanding of Emma's mission and values, and how you can contribute to the team's success
ATS Keywords: Key Account Management, Sales, Business Development, French, English, E-commerce, Stakeholder Management, Microsoft Office, Excel, Mirakl, Channel Engine
ASSUMPTION: Emma's hiring process is designed to assess candidates' skills, cultural fit, and potential for growth within the company.
🛠️ Tools & Technologies
- Microsoft Office (Word, Excel, PowerPoint)
- Mirakl (e-commerce platform)
- Channel Engine (e-commerce platform)
- Salesforce (CRM)
- Slack (communication)
ASSUMPTION: Familiarity with Microsoft Office and basic proficiency in Mirakl and Channel Engine is preferred but not required. Emma provides training and support to help interns develop the necessary skills.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Collaboration and teamwork
- Continuous learning and improvement
- Responsibility and ownership
- Diversity, equity, and inclusion
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Results-driven and focused on growth
- Empowering and supportive of individual development
Self-Assessment Questions:
- How do you demonstrate Emma's value of customer-centricity in your daily work?
- Can you provide an example of a time when you worked collaboratively with a team to achieve a common goal?
- How do you approach continuous learning and improvement in your personal and professional life?
ASSUMPTION: Emma values diversity, equity, and inclusion, and actively seeks candidates who can contribute to and thrive in a multicultural work environment.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Working with diverse stakeholders, including clients, team members, and partners
- Adapting to a dynamic and evolving work environment
- Balancing the need for autonomy with the requirement to collaborate and coordinate with team members
ASSUMPTION: These challenges are inherent to the role and provide opportunities for professional growth and development.
📈 Similar Roles Comparison
- This role is similar to entry-level sales or business development positions in other industries, but with a focus on key account management and a strong emphasis on language skills
- Compared to other internships, this role offers a high degree of responsibility and autonomy, as well as the opportunity to work closely with senior team members
- Career paths for successful interns may include full-time employment in key account management, sales, or business development
ASSUMPTION: This role is designed to provide a comprehensive learning experience, with opportunities for professional growth and development in key account management, sales, and business development.
📝 Sample Projects
- Developing a sales strategy for a key French retailer
- Analyzing sales performance data to identify trends and opportunities
- Coordinating a marketing campaign to promote Emma's products to French customers
ASSUMPTION: These projects are designed to provide interns with practical experience in key account management, sales, and marketing, while also allowing them to develop their analytical and organizational skills.
❓ Key Questions to Ask During Interview
- How does this role fit into Emma's overall business strategy and growth plans?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Emma support the professional development and growth of its interns?
- What are the most rewarding and challenging aspects of working in key account management at Emma?
- How does Emma foster a culture of collaboration and teamwork, particularly with remote and international teams?
ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your language proficiency in French and English, as well as your analytical and organizational skills
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
