📌 Core Information
🔹 Job Title: Key Account Specialist
🔹 Company: Abbott
🔹 Location: Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
🔹 Job Type: Full-Time
🔹 Category: Sales Force
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Direct sales process to meet and exceed sales targets
- Retaining long-term customer relationships
- Introducing new products and services to clients
- Ensuring high-quality customer service
- Submitting sales plans and preparing sales strategies
ASSUMPTION: This role requires a strong sales background, excellent communication skills, and a deep understanding of the client's business.
📋 Key Responsibilities
✅ Possess and apply detailed product knowledge and thorough knowledge of client's business
✅ Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets
✅ Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients
✅ Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets
✅ Responsible for retaining long-term customer relationships with established clients
✅ Ensure that clients receive high quality customer service
✅ Inform clients of new products and services as they are introduced, migrate information to appropriate sales representative when clients have additional service needs
ASSUMPTION: This role involves frequent travel and requires strong negotiation skills.
🎯 Required Qualifications
Education: Bachelor’s degree in Business/Marketing/Commerce or other relevant degrees
Experience: 2-5 years of sales experience, preferably in the pharmaceutical industry
Required Skills:
- Proven sales track record
- Excellent communication and interpersonal skills
- Strong negotiation skills
- Ability to build and maintain client relationships
- Knowledge of the pharmaceutical industry
Preferred Skills:
- Fluency in local language(s)
- Experience with CRM software
- Knowledge of Abbott's product portfolio
ASSUMPTION: Candidates with relevant industry experience and a proven sales track record will be preferred.
💰 Compensation & Benefits
Salary Range: The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.
Benefits:
- Competitive benefits package
- Opportunities for career growth and development
- Global company with diverse product portfolio
Working Hours: Standard work hours with occasional travel (15% of the time)
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and location.
📌 Applicant Insights
🔍 Company Context
Industry: Abbott operates in the healthcare industry, offering a wide range of products and services, including diagnostics, medical devices, nutrition, and branded generic pharmaceuticals.
Company Size: Abbott is a large corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse products and markets.
Founded: Abbott was founded in 1888 and has since grown into a global leader in healthcare.
Company Description:
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- The company's portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutrition, and branded generic medicines.
- Abbott serves people in more than 160 countries, with 114,000 colleagues worldwide.
Company Specialties:
- Nutrition
- Diagnostics
- Medical Devices
- and Branded Generic Pharmaceuticals
Company Website: https://www.abbott.com
ASSUMPTION: Abbott's global presence and diverse product portfolio offer opportunities for career growth and exposure to various aspects of the healthcare industry.
📊 Role Analysis
Career Level: This role is at the mid-level of Abbott's sales force hierarchy, with opportunities for growth into senior sales roles or other areas of the business.
Reporting Structure: The Key Account Specialist reports directly to the Sales Manager and works closely with other sales team members and cross-functional departments.
Work Arrangement: This role is on-site, with occasional travel required (15% of the time).
Growth Opportunities:
- Progression to senior sales roles within Abbott's Established Pharmaceutical Division (EPD)
- Transition to other sales roles or departments within Abbott
- Development of leadership and management skills through Abbott's training programs
ASSUMPTION: Successful candidates will have the opportunity to grow within Abbott, given the company's size and diverse product portfolio.
🌍 Location & Work Environment
Office Type: Abbott's Malaysia office is a modern, professional environment with a collaborative work culture.
Office Location(s): Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
Geographic Context:
- Selangor is a bustling state in Malaysia, known for its vibrant business ecosystem and proximity to Kuala Lumpur, the capital city.
- The office is located in the bustling suburb of Petaling Jaya, offering easy access to amenities and public transportation.
- The area is known for its diverse culture, with a mix of Malay, Chinese, and Indian influences.
Work Schedule: Standard work hours with occasional travel (15% of the time)
ASSUMPTION: The work environment at Abbott's Malaysia office is dynamic and multicultural, reflecting the diverse nature of the country.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the sales manager or another senior team member
Key Assessment Areas:
- Sales skills and experience
- Product knowledge and understanding of Abbott's portfolio
- Communication and interpersonal skills
- Cultural fit and alignment with Abbott's values
Application Tips:
- Tailor your resume to highlight your sales experience and achievements
- Prepare for behavioral interview questions focusing on your sales skills and experiences
- Research Abbott's product portfolio and be ready to discuss how you can contribute to its success
ATS Keywords: Sales, Customer Service, Product Knowledge, Sales Strategies, Client Relationship Management, Market Analysis, New Product Introduction, Sales Expansion
ASSUMPTION: Abbott's recruitment process is competitive, with a focus on finding candidates with strong sales skills and a proven track record of success.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Sales presentation tools (e.g., Prezi, PowerPoint)
ASSUMPTION: Candidates should be comfortable using CRM software and other sales tools to manage client relationships and track sales performance.
👔 Cultural Fit Considerations
Company Values:
- Quality
- Innovation
- Performance
- Trust
- Integrity
- Responsibility
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving sales targets
- Adaptable and able to work in a dynamic, multicultural environment
Self-Assessment Questions:
- Do you thrive in a competitive, sales-driven environment?
- Are you comfortable working in a multicultural team and adapting to diverse customer needs?
- Do you possess strong communication skills and the ability to build and maintain client relationships?
ASSUMPTION: Successful candidates will demonstrate a strong work ethic, excellent communication skills, and a commitment to Abbott's values and mission.
⚠️ Potential Challenges
- Meeting and exceeding sales targets in a competitive market
- Managing a diverse portfolio of products and services
- Adapting to a dynamic work environment and frequent travel
- Building and maintaining strong client relationships in a multicultural setting
ASSUMPTION: Candidates should be prepared to face these challenges and demonstrate their ability to overcome them in their application and interviews.
📈 Similar Roles Comparison
- Compared to other sales roles, this position requires a strong focus on client relationship management and new product introduction.
- Abbott's Established Pharmaceutical Division (EPD) offers unique opportunities to work with emerging markets and adapt products to local needs.
- Career paths within Abbott's sales force may include progression to senior sales roles or transition to other departments within the company.
ASSUMPTION: Candidates should consider how their skills and experiences align with the unique aspects of this role and Abbott's EPD.
📝 Sample Projects
- Developing and implementing a sales strategy for a new product launch in a specific market
- Conducting market research to identify opportunities for product expansion or adaptation
- Managing a high-value client account, including regular check-ins, needs assessments, and sales presentations
ASSUMPTION: Candidates should be prepared to discuss their experiences with similar projects and how they can apply them to this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does Abbott support the growth and development of its sales team members?
- What are the most challenging aspects of this role, and how have previous incumbents overcome them?
- How does Abbott's Established Pharmaceutical Division (EPD) adapt its products to meet the specific needs of emerging markets?
- What opportunities exist for career growth within Abbott's sales force or other departments?
ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and commitment to Abbott's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales experience and achievements
- Prepare a cover letter that demonstrates your enthusiasm for the role and alignment with Abbott's values
- Research Abbott's product portfolio and be ready to discuss how you can contribute to its success
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
