Lead Generation Specialist

📌 Core Information

🔹 Job Title: Lead Generation Specialist

🔹 Company: SupportYourApp

🔹 Location: Remote (Ukraine)

🔹 Job Type: Full-time

🔹 Category: Sales & Business Development

🔹 Date Posted: May 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Remote (with a focus on Ukraine)

🚀 Job Overview

Key aspects of this role include:

• Proactively identifying and engaging with potential clients in the tech & AI space
• Building high-quality lead lists using various tools and resources
• Researching potential clients and identifying key decision-makers
• Running tailored outreach campaigns to initiate conversations
• Booking qualified discovery calls for the Enterprise Account Executive
• Continuously testing and optimizing messaging strategies
• Tracking results and providing feedback to improve the approach

ASSUMPTION: This role requires strong communication skills, a proactive approach, and a genuine interest in AI and innovation to succeed.

📋 Key Responsibilities

✅ Build high-quality lead lists using tools like Crunchbase, Lemlist, and more

✅ Research potential clients and identify key decision-makers

✅ Run sharp, tailored outreach campaigns via LinkedIn, email, and other outbound channels

✅ Initiate conversations with potential clients and book qualified discovery calls

✅ Test and optimize messaging strategies with your manager

✅ Track your results and share feedback to improve the approach

ASSUMPTION: This role involves a significant amount of research, outreach, and follow-up, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 1-2 years of experience in Lead Gen / SDR / BDR roles in B2B tech sales

Required Skills:

• Excellent English skills (at least C1 for both spoken and written)
• Confident using LinkedIn, sales tools, and CRM systems
• Clear, professional, and purposeful communication
• Proven ability to research, personalize, and get replies
• Genuine interest in AI and innovation

Preferred Skills:

• Experience with data annotation services or related fields
• Familiarity with the tech industry and trends

ASSUMPTION: While the required experience is 1-2 years, candidates with less experience but strong relevant skills may also be considered.

💰 Compensation & Benefits

Salary Range: The salary range for this role is $2,000 - $3,000 USD per month, based on experience and industry standards for Lead Generation Specialists in the tech industry.

Benefits:

• Competitive monthly rate in USD
• Remote, full-time role with business hours
• Inclusive international environment
• Paid intensive training and trial period

Working Hours: Full-time, with a focus on business hours in the UTC+2/3 time zone (Ukraine)

ASSUMPTION: The salary range provided is an estimate based on industry standards and the company's size. The actual salary may vary based on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: SupportYourApp is an international Support-as-a-Service company that provides secure technical, customer support, and CX services to growing companies around the globe. They specialize in customer support, technical support, social media customer service, data annotation, and more.

Company Size: With over 475 employees, SupportYourApp offers an inclusive international environment with opportunities for growth and learning.

Founded: SupportYourApp was founded in 2010 and has been providing services to growing companies for over 15 years.

Company Description:

• SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support, and CX services to growing companies around the globe since 2010.
• They offer over 60 operational languages and are PCI DSS Certified Level 1 Service Provider, ISO/IEC 27001 certified, and GDPR-, CCPA-, and HIPAA-compliant.
• SupportYourApp has refined processes for onboarding, learning, and human development, with customer-focused consultants with exceptional language skills.

Company Specialties:

• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
• Staff augmentation (web & software developers, UX/UI designers, QA)

Company Website: supportyourapp.com

ASSUMPTION: SupportYourApp's diverse range of services and global presence offer unique opportunities for growth and learning within the company.

📊 Role Analysis

Career Level: This role is an entry-level to mid-level position in the sales and business development field, offering opportunities for growth and advancement within the company.

Reporting Structure: The Lead Generation Specialist will report directly to the Enterprise Account Executive and work closely with the sales team.

Work Arrangement: This is a remote, full-time role with a focus on business hours in the UTC+2/3 time zone (Ukraine).

Growth Opportunities:

• Progression to an Enterprise Account Executive role or other sales and business development positions within the company
• Expanding skills and knowledge in the tech industry and AI
• Potential to work on projects that power the future of AI

ASSUMPTION: This role offers a clear path for career progression and growth within the company, as well as opportunities to work on innovative and impactful projects.

🌍 Location & Work Environment

Office Type: Remote (with a focus on Ukraine)

Office Location(s): While the company has offices in Wilmington, Delaware (USA), Buenos Aires (Argentina), and Belgrade (Serbia), this role is remote and can be performed from anywhere in Ukraine.

Geographic Context:

• Ukraine has a large and growing tech industry, with a strong focus on AI and innovation
• The country offers a competitive business environment with a skilled workforce
• Ukraine's time zone (UTC+2/3) aligns well with business hours in Europe and North America

Work Schedule: Full-time, with a focus on business hours in the UTC+2/3 time zone (Ukraine)

ASSUMPTION: The remote nature of this role allows for flexibility and work-life balance, while still providing opportunities for collaboration and growth within the company.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the hiring manager to discuss the role and assess cultural fit
• Skills assessment or case study to evaluate relevant skills and knowledge
• Final interview with the sales team to discuss the role and company culture in more detail

Key Assessment Areas:

• Communication skills and ability to engage with potential clients
• Research and outreach skills
• Understanding of the tech industry and AI
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of the tech industry and AI in your application materials
• Prepare for the interview by researching the company and practicing your communication skills
• Be ready to discuss your approach to lead generation and provide examples of successful outreach campaigns

ATS Keywords: Lead Generation, B2B Sales, Research, Outreach, LinkedIn, Email Communication, CRM Systems, AI, Innovation, Tech Industry, Sales & Business Development

ASSUMPTION: The application process for this role is designed to assess the candidate's skills, knowledge, and cultural fit, with a focus on communication and research abilities.

🛠️ Tools & Technologies

• CRM systems (e.g., HubSpot, Salesforce, or similar)
• Lead generation tools (e.g., Crunchbase, Lemlist, or similar)
• Communication tools (e.g., LinkedIn, email, or similar)
• Project management tools (e.g., Asana, Trello, or similar)

ASSUMPTION: The tools and technologies required for this role are standard in the sales and business development field and can be learned or mastered with relative ease.

👔 Cultural Fit Considerations

Company Values:

• Support: We support people and help them grow
• Quality: We strive for excellence in everything we do
• Innovation: We embrace change and continuously improve
• Integrity: We act with honesty and transparency
• Collaboration: We work together to achieve our goals

Work Style:

• Proactive and self-motivated
• Strong communication and research skills
• Ability to work independently and in a team environment
• Adaptable and open to feedback
• Genuine interest in the tech industry and AI

Self-Assessment Questions:

• Do you have strong communication skills and the ability to engage with potential clients?
• Are you proactive and self-motivated, with a genuine interest in the tech industry and AI?
• Do you thrive in a collaborative environment and embrace feedback as an opportunity for growth?

ASSUMPTION: SupportYourApp values candidates who are proactive, self-motivated, and aligned with the company's values, as well as those who can thrive in a collaborative and innovative environment.

⚠️ Potential Challenges

• Managing a high volume of outreach and follow-ups
• Dealing with rejection and maintaining a positive attitude
• Adapting to a remote work environment and maintaining productivity
• Keeping up with the fast-paced and ever-changing tech industry

ASSUMPTION: While this role offers many opportunities for growth and learning, it also presents challenges that require strong communication, organizational, and adaptability skills.

📈 Similar Roles Comparison

• Compared to other Lead Generation roles, this position offers a focus on the tech industry and AI, as well as opportunities for growth and learning within a global company
• In the tech industry, this role is similar to other B2B Sales and Business Development positions, with a focus on lead generation and client engagement
• Career-wise, this role can lead to progression into Enterprise Account Executive or other sales and business development positions within the company

ASSUMPTION: This role offers unique opportunities for growth and learning within the tech industry and a global company, with a clear path for career progression.

📝 Sample Projects

• Developing and executing a tailored outreach campaign for a specific industry or client segment
• Researching and identifying key decision-makers within target accounts
• Booking a set number of qualified discovery calls within a specific time frame
• Optimizing messaging strategies based on feedback and results

ASSUMPTION: These sample projects provide a snapshot of the day-to-day responsibilities and tasks associated with this role, offering insight into the skills and knowledge required for success.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role contribute to the overall sales and business development strategy for the company?
• What opportunities are there for growth and learning within the company?
• How does the company support the integration of new team members into the remote work environment?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These key questions provide insight into the role's priorities, the company's sales and business development strategy, opportunities for growth, and the challenges associated with the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for the interview by researching the company and practicing your communication skills
• Be ready to discuss your approach to lead generation and provide examples of successful outreach campaigns
• Follow up with the hiring manager one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.