πΉ Job Title: Lead, Platform Growth and Operations
πΉ Company: Lalamove
πΉ Location: Hong Kong, Hong Kong SAR
πΉ Job Type: Full-time
πΉ Category: Operations, Growth, Analytics
πΉ Date Posted: May 26, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of adaptability and the ability to work effectively with multiple stakeholders across various functions and international teams.
β Optimize supply-demand balance through driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps
β Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns
β Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability
β Partner with cross-functional teams, provide market feedback for product enhancements, and support regional/global projects like market expansions and peak season planning
ASSUMPTION: This role involves a high degree of autonomy and requires strong self-management skills to balance multiple priorities and projects.
Education: Bachelor's degree in a relevant field (e.g., Business, Economics, Mathematics, or a related discipline) or equivalent experience
Experience: Over 6 years of experience in operations, analytics, or growth roles in a tech start-up or platform company
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in the logistics or transportation industry may have an advantage in this role.
Salary Range: HKD 600,000 - HKD 800,000 per annum (Based on industry standards for similar roles in Hong Kong)
Benefits:
Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 6:00 PM) and occasional weekend work as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Hong Kong. Actual compensation may vary depending on the candidate's experience and qualifications.
Industry: Lalamove operates in the on-demand delivery and logistics industry, focusing on connecting users and drivers through mobile and web apps to facilitate fast and reliable deliveries.
Company Size: Lalamove is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment.
Founded: Lalamove was founded in 2013 and has since grown to operate in 12 markets across Asia and Latin America.
Company Description:
Company Specialties:
Company Website: https://www.lalamove.com
ASSUMPTION: Lalamove's rapid growth and expansion present exciting opportunities for career development and growth within the company.
Career Level: This role is at the management level, requiring strategic thinking, decision-making, and leadership skills.
Reporting Structure: The Lead, Platform Growth and Operations will report directly to the Head of Platform Growth and Operations and work closely with various cross-functional teams, such as Product, Marketing, and City Operations.
Work Arrangement: This role is on-site, with flexible working hours and occasional remote work options.
Growth Opportunities:
ASSUMPTION: This role offers significant growth potential for candidates eager to take on new challenges and expand their skillsets.
Office Type: Lalamove's headquarters is located in Kowloon Tong, Kowloon, Hong Kong, with a modern and collaborative office environment.
Office Location(s): 72, Tat Chee Avenue, Unit 403, 4/F, Innocentre, Kowloon Tong, Kowloon, HK
Geographic Context:
Work Schedule: Standard office hours with occasional weekend work as needed
ASSUMPTION: Living and working in Hong Kong provides unique opportunities for cultural immersion and professional growth in a dynamic and international environment.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Data Analysis, Project Management, Marketplace Dynamics, Communication, Team Management, Growth Strategies, User Retention, Performance Frameworks, Experimentation, Collaboration, Local Market Intelligence, Pricing Strategies, Service Quality, User Experience, Budget Allocation, Cross-Functional Teamwork
ASSUMPTION: Lalamove's interview process is designed to assess candidates' problem-solving skills, cultural fit, and potential for growth within the company.
ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's role and team within Lalamove.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Lalamove values candidates who are passionate, driven, and collaborative, with a strong customer focus and a data-driven mindset.
ASSUMPTION: These challenges can be overcome by strong self-management skills, effective communication, and a strategic mindset.
ASSUMPTION: While this role shares similarities with other growth and operations positions, Lalamove's unique business model and market position make it a distinctive opportunity for the right candidate.
ASSUMPTION: These sample projects illustrate the data-driven and collaborative nature of the role, focusing on optimizing marketplace performance and enhancing user experience.
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and provides valuable insights into Lalamove's culture and priorities.
To apply for this position:
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.