📌 Core Information
🔹 Job Title: Lead UX Writer / Content Designer
🔹 Company: Moniepoint
🔹 Location: London, United Kingdom
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: May 2, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Leading content strategy across Moniepoint’s products for a consistent and intuitive user experience
- Establishing and maintaining content guidelines, tone of voice, and best practices
- Collaborating cross-functionally with UX/UI designers, product managers, engineers, and marketing teams
- Providing direction and leadership for the creation and delivery of UX content
- Driving content innovation and optimization, ensuring the product’s copy is both functional and engaging
ASSUMPTION: This role requires a strong background in UX writing and experience managing people. Familiarity with UX design principles and SEO strategies is also beneficial.
📋 Key Responsibilities
✅ Lead content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience
✅ Establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms
✅ Collaborate cross-functionally with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development
✅ Provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity
✅ Drive content innovation and optimization, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets
✅ Lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research
✅ Champion best practices for accessible and inclusive content to ensure the product meets the needs of all users
✅ Mentor and guide team members, fostering a culture of continuous learning and improvement in content creation
✅ Ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement
✅ Ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills. The successful candidate will be able to balance user needs, business objectives, and brand identity in their content strategy.
🎯 Required Qualifications
Education: Degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool
Experience: Proven experience directly establishing and optimizing best practices for UX writing, with a minimum of 5-10 years in the field
Required Skills:
- Excellent verbal communication and presentation skills
- Familiarity with UX design principles
- Experience managing people
- Portfolio showcasing user-focused content
Preferred Skills:
- Fluency in English and proficiency in additional languages
- Experience working in a remote, global team
ASSUMPTION: Candidates with a strong portfolio and relevant experience in UX writing are most likely to succeed in this role. Familiarity with the financial services industry is a plus but not required.
💰 Compensation & Benefits
Salary Range: £50,000 - £70,000 per year (Estimated based on industry standards for a Lead UX Writer role in London)
Benefits:
- Health Insurance
- Annual Bonus
- Pension
Working Hours: Full-time, with flexible hours and a remote-friendly work environment
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Lead UX Writer role in London. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Moniepoint is an all-in-one financial services platform for emerging markets, offering personal and business banking, payment, credit, and business management tools.
Company Size: 1,001-5,000 employees. As a large company, Moniepoint offers a diverse range of opportunities and a well-established infrastructure.
Founded: 2019. Moniepoint has grown rapidly since its founding, becoming one of the fastest-growing companies in Africa.
Company Description:
- Moniepoint is a fully remote tech company with a diverse workforce worldwide, headquartered in London with offices in the US, Nairobi, and Lagos.
- The company powers over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed.
- Moniepoint processed $17 billion monthly for its customers while operating profitably.
Company Specialties:
- All-in-one financial services platform
- Personal and business banking
- Payment processing
- Credit services
- Business management tools
Company Website: http://www.moniepoint.com
ASSUMPTION: Moniepoint's large size and global presence offer candidates the opportunity to work on a wide range of projects and collaborate with diverse teams.
📊 Role Analysis
Career Level: This role is a senior-level position, requiring a high degree of expertise and experience in UX writing and content strategy.
Reporting Structure: The Lead UX Writer / Content Designer will report directly to the Head of Design and work closely with various teams, including UX/UI designers, product managers, engineers, and marketing teams.
Work Arrangement: This role is remote-friendly, with flexible hours and the opportunity to work from various locations worldwide.
Growth Opportunities:
- As a senior role, this position offers the opportunity to lead and mentor team members, fostering a culture of continuous learning and improvement.
- The company's rapid growth and diverse range of services provide ample opportunities for career progression and skill development.
- Moniepoint's global presence and remote-friendly work environment offer the chance to work on international projects and collaborate with diverse teams.
ASSUMPTION: This role presents significant opportunities for professional growth and development, both within the content team and across the broader organization.
🌍 Location & Work Environment
Office Type: Moniepoint has offices in London, the US, Nairobi, and Lagos, but this role is remote-friendly, allowing for flexible work arrangements.
Office Location(s): 241 Southwark Bridge Road, London, England SE1 6FP, GB; Adeola Odeku Street, The Post Square, Lagos, Lagos State, NG
Geographic Context:
- London, the UK's capital and largest city, offers a vibrant cultural scene, diverse neighborhoods, and excellent international connections.
- Lagos, Nigeria's largest city and economic hub, is a bustling metropolis with a dynamic business environment and a growing tech industry.
Work Schedule: Full-time, with flexible hours and the opportunity to work remotely from various locations worldwide.
ASSUMPTION: The remote-friendly work environment and global office locations allow for a high degree of flexibility and work-life balance.
💼 Interview & Application Insights
Typical Process:
- A preliminary phone call with the recruiter
- Technical interviews with the Product and Design teams
- A behavioral and technical interview with a member of the Executive team
Key Assessment Areas:
- Portfolio and writing samples
- Content strategy and leadership skills
- Collaboration and communication abilities
- Understanding of UX design principles and accessibility best practices
Application Tips:
- Tailor your resume and portfolio to highlight your experience in UX writing and content strategy
- Prepare examples of your work that demonstrate your ability to create functional and engaging content for financial services products
- Research Moniepoint's products and services to show your enthusiasm for the role and understanding of the company's mission
ATS Keywords: UX Writing, Content Strategy, User Experience, Financial Services, Collaboration, Leadership, Accessibility, SEO, Design Systems
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on portfolio and writing samples. Candidates should tailor their application materials to highlight their relevant experience and skills.
🛠️ Tools & Technologies
- Content management systems (e.g., Adobe Experience Manager, Contentful)
- Design tools (e.g., Sketch, Figma, Adobe XD)
- Collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
- Project management tools (e.g., Jira, Asana, Trello)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's tech stack and the candidate's area of focus.
👔 Cultural Fit Considerations
Company Values:
- Putting people first and prioritizing the well-being of every team member
- Fostering a learning and development-focused environment with an emphasis on knowledge sharing and training
- Respecting and valuing each other's opinions and always looking out for one another
Work Style:
- Collaborative and cross-functional, with a high degree of teamwork and communication
- Remote-friendly, with flexible hours and the opportunity to work from various locations worldwide
- Focused on continuous learning and improvement, with a strong emphasis on knowledge sharing and professional development
Self-Assessment Questions:
- Do you thrive in a collaborative, cross-functional environment, and are you comfortable working with diverse teams?
- Are you able to balance user needs, business objectives, and brand identity in your content strategy?
- Do you have a strong portfolio showcasing your ability to create functional and engaging content for financial services products?
ASSUMPTION: Moniepoint's company culture values collaboration, continuous learning, and a strong focus on employee well-being. Candidates should assess their fit with these values and work style preferences before applying.
⚠️ Potential Challenges
- The fast-paced and dynamic nature of the financial services industry may require quick decision-making and adaptability
- The need to balance user needs, business objectives, and brand identity in content strategy may present challenges in prioritization and alignment
- The remote-friendly work environment may require strong self-motivation and time management skills
- The large size and global presence of the company may present opportunities for career progression but also competition for roles and resources
ASSUMPTION: Candidates should be prepared to navigate the fast-paced and dynamic nature of the financial services industry and the unique challenges presented by a large, global company with a remote-friendly work environment.
📈 Similar Roles Comparison
- Compared to other UX Writer roles, this position offers a higher level of responsibility and leadership, with the opportunity to drive content strategy and innovation across the company's products
- In the financial services industry, this role is unique in its focus on both the Nigerian and UK markets, requiring a strong understanding of both local contexts
- Career progression opportunities in this role may include moving into a more senior leadership position or specializing in a specific aspect of content strategy or user experience
ASSUMPTION: Candidates should consider the unique aspects of this role compared to other UX Writer positions and the specific opportunities and challenges presented by the financial services industry and Moniepoint's global presence.
📝 Sample Projects
- Developing and implementing a comprehensive content strategy for Moniepoint's mobile app, ensuring consistency and clarity across all platforms
- Collaborating with UX/UI designers and product managers to create user-focused content for a new feature or product launch
- Conducting a content audit to identify opportunities for improvement and optimization, informed by user testing, analytics, and research
ASSUMPTION: The specific projects and responsibilities for this role may vary depending on the company's priorities and the candidate's area of focus.
❓ Key Questions to Ask During Interview
- Can you describe the current content strategy for Moniepoint's products, and how this role will contribute to its evolution?
- How does Moniepoint support the professional development and growth of its content team members?
- Can you provide an example of a successful content initiative led by a previous team member in this role?
- How does Moniepoint ensure the accessibility and inclusivity of its products, and what role will this position play in that process?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Candidates should use the interview process to assess the fit of this role with their career goals, work style preferences, and long-term aspirations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://moniepoint.com/careers
- Tailor your resume and portfolio to highlight your experience in UX writing and content strategy, with a focus on financial services products
- Prepare a cover letter that demonstrates your enthusiasm for the role and understanding of Moniepoint's mission and values
- If applicable, prepare examples of your work that showcase your ability to create functional and engaging content for financial services products
- Follow up with the recruiter one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
