Here is the AI-enriched job listing in HTML format:
📌 Core Information
- Job Title: Manager, Inside Sales (Cox Business)
- Company: Cox Enterprises
- Location: United States
- Job Type: Full-time
- Category: Sales
📌 Essential Job Details
🚀 Job Overview
The Manager, Inside Sales at Cox Business leads a team of inside sales representatives to achieve the company's sales goals. This role is responsible for hiring, training, and coaching the performance of the inside sales and/or retention staff to ensure corporate sales and retention strategies are followed and targets are met.
📋 Key Responsibilities
- Develop a professional sales culture and serve as a role model for the sales team
- Hire, coach, and manage the performance of the inside sales and/or retention sales staff to meet revenue, service, productivity, and customer satisfaction goals
- Collaborate with the marketing team to align sales and marketing efforts
- Facilitate strategic planning to maximize market share and revenue
- Set sales goals and metrics for the inside sales representatives
- Develop account forecasts and manage the sales team to achieve revenue targets while maintaining profitability
- Communicate customer concerns, sales opportunities, and related issues within the sales team and across the organization
- Lead sales team meetings to coordinate efforts and communicate changes
- Coordinate with the outside sales team to ensure effective customer lead management
- Prepare and approve various sales reports and presentations
- Manage expenses while meeting or exceeding revenue goals
- Attend job-related training and stay current on product and sales knowledge
🎯 Required Qualifications
- Education: Bachelor's degree in a related discipline
- Experience: 6 years of experience in a related field, or a combination of a master's degree and 4 years, a Ph.D. and 1 year, or 10 years of experience in a related field
- Skills: 1+ year of management or lead role experience, previous business-to-business sales experience, proficiency in Windows-based PCs and Microsoft Office, excellent relationship-building, communication, and business acumen skills
💰 Compensation & Benefits
- Salary Range: $78,900 - $118,300 base salary, plus an annual incentive/commission target of $38,199.96
- Benefits: Flexible vacation/wellness days, paid holidays, bereavement leave, parental leave, and more
- Industry Comparison: The salary range for this role is competitive within the telecommunications industry for similar manager-level positions.
📌 Applicant Insights
🔍 Company Context
Cox Enterprises is a large, diversified communications and media company with a strong market presence in the telecommunications industry. As a growth-oriented enterprise, this role will be part of a budget-driven, sales-focused organization.
📊 Role Analysis
- Career Level: This is a mid-to-senior-level management position with people leadership responsibilities.
- Reporting Structure: The Inside Sales Manager will report to a higher-level sales or operations executive within the Cox Business division.
- Team Size/Composition: The manager will oversee a team of inside sales and/or retention representatives, though the specific team size is not provided.
- Growth Opportunities: Successful performance in this role could lead to further advancement within the Cox sales or operations leadership structure.
🌍 Location & Work Environment
- Office Type: Hybrid work, with the ability to work remotely part of the week.
- Geographic Context: The role is based in the United States, but the specific location is not provided.
- Work Schedule: Standard full-time, daytime hours with occasional travel to customer locations.
💼 Interview & Application Insights
- Typical Process: The interview process will likely include a phone/video screen, in-person or virtual interviews with the hiring manager and team, and potentially skills assessments or role-play exercises.
- Key Assessment Areas: Employers will evaluate the candidate's sales leadership experience, ability to coach and develop a team, strategic planning skills, and overall business acumen.
- Application Tips: Applicants should highlight their track record of successfully managing and growing an inside sales team, as well as demonstrating strong communication, problem-solving, and customer-centric skills.
- ATS Keywords: Relevant keywords to include in applications may include "inside sales management," "sales team leadership," "business-to-business sales," "account management," and "performance coaching."
🛠️ Tools & Technologies
The role will likely require proficiency in using standard business productivity software, customer relationship management (CRM) tools, and other sales and marketing platforms used by the organization.
👔 Cultural Fit Considerations
- Company Values: Cox Enterprises values innovation, collaboration, and a customer-centric approach, which will be important for success in this role.
- Work Style: The fast-paced, sales-driven nature of this position requires a manager who thrives in a dynamic, results-oriented environment.
- Self-Assessment: Applicants should consider whether they enjoy leading and developing a sales team, working under pressure to meet ambitious goals, and bridging the gap between sales and marketing functions.
⚠️ Potential Challenges
The primary challenges in this role may include managing the competing priorities of meeting sales targets and maintaining a positive team culture, as well as effectively coordinating with various internal stakeholders to drive business results.
📈 Similar Roles Comparison
This Inside Sales Manager position is similar to other sales management roles in the telecommunications industry, with a focus on leading a team of inside sales representatives to achieve revenue and customer satisfaction goals. However, the hybrid work environment and the need to collaborate closely with the marketing team may differentiate this role from more traditional inside sales manager positions.
📝 Sample Projects
- Develop a strategic plan to grow market share and revenue within the assigned territory or vertical market
- Implement a new sales coaching program to improve the performance of the inside sales team
- Analyze customer data and sales trends to identify opportunities for cross-selling and upselling
- Streamline the lead management process between the inside and outside sales teams
❓ Key Questions to Ask During Interview
- What are the primary drivers of success for this role, and how will my performance be evaluated?
- Can you describe the typical day-to-day activities and the balance between management and individual contributor responsibilities?
- How does the inside sales team collaborate with the outside sales team, and what are the key challenges in that relationship?
- What are the company's plans for growth and expansion, and how will this role contribute to those efforts?
📌 Disclaimer
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.
📌 Next Steps for Applicants
To pursue this opportunity effectively, applicants should tailor their resumes and cover letters to highlight their relevant sales management experience, leadership skills, and understanding of the telecommunications industry. Additionally, it's recommended to research the company's values, products, and customer base to demonstrate a strong fit during the interview process. Finally, applicants should be prepared to discuss their ability to thrive in a fast-paced, goal-oriented environment and their commitment to developing and coaching a high-performing sales team.
