📌 Core Information
🔹 Job Title: Manager, Internal Communications - Home Services
🔹 Company: The Home Depot
🔹 Location: STORE SUPPORT CENTER, ATLANTA - 9090
🔹 Job Type: Full-Time
🔹 Category: Retail
🔹 Date Posted: May 20, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and executing communication strategies and campaigns to engage associates within the field
- Working closely with senior leadership to ensure alignment and monitor the effectiveness of communications
- Supporting high-impact communications, including major announcements and crisis response
- Leading, developing, and executing support strategies for change management initiatives
ASSUMPTION: This role requires a high level of motivation, exceptional communication skills, and experience working with dynamic teams.
📋 Key Responsibilities
✅ Develop and execute communication strategies, plans, messaging, and storytelling to support the business
✅ Monitor the effectiveness of communications and messages to identify issues and recommend solutions
✅ Gain an in-depth knowledge of the business to create clear and concise messages for internal audiences
✅ Lead, develop, and execute support strategies for change management initiatives, including developing communications, monitoring ongoing feedback, and refining support
✅ Support high-impact communications, including major announcements and crisis response
ASSUMPTION: This role requires a proactive approach to identifying communication needs and supporting the business.
🎯 Required Qualifications
Education: Bachelor's degree in a field of study related to the job
Experience: 5-7 years of experience in communications, public relations, or similar fields
Required Skills:
- Exceptional communication and interpersonal skills
- Background in communications, public relations, or similar fields
- Proficiency in AP style of writing
Preferred Skills:
- Experience working with Quorum, Viva Engage, Teams, or other communication tools
- Bachelor’s degree in communications, English, or related concentrations
ASSUMPTION: Candidates with relevant experience and a strong educational background in communications or a related field are preferred.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on industry standards for a Manager, Internal Communications role in the Retail sector)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- 401(k) plan with company match
- Employee discount on Home Depot products
- Tuition reimbursement and professional development opportunities
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with some flexibility for meetings and project demands
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Retail, specifically home improvement
Company Size: 10,001+ employees, providing a large and diverse work environment with numerous growth opportunities
Founded: 1979, with a rich history and established brand in the home improvement sector
Company Description:
- World’s largest home improvement specialty retailer
- Operates over 2,300 retail stores across multiple countries
- Dedicated to helping customers build and improve their homes
Company Specialties:
- Retail
- Home improvement
- Customer service
Company Website: http://www.careers.homedepot.com
ASSUMPTION: The Home Depot offers a dynamic work environment with a strong focus on customer service and employee development.
📊 Role Analysis
Career Level: Mid-level management, with opportunities for growth and advancement within the Internal Communications team or other departments
Reporting Structure: Reports directly to the Senior Manager, Internal Communications, with no direct reports
Work Arrangement: On-site, with occasional flexibility for remote work based on project needs
Growth Opportunities:
- Advancement within the Internal Communications team or other departments
- Expanding skills and expertise through professional development opportunities
- Gaining experience working with senior leadership and cross-functional teams
ASSUMPTION: This role offers a unique opportunity to grow professionally while contributing to the success of a major retail organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a professional and collaborative work environment
Office Location(s): STORE SUPPORT CENTER, ATLANTA - 9090
Geographic Context:
- Atlanta, Georgia, with a vibrant business community and numerous cultural attractions
- Accessible public transportation and nearby amenities
- Warm and humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, typically Monday-Friday, with some flexibility for meetings and project demands
ASSUMPTION: The Atlanta office provides a dynamic and engaging work environment, with easy access to amenities and a diverse cultural scene.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to develop effective messaging
- Strategic thinking and problem-solving abilities
- Understanding of the retail industry and Home Depot's business
- Cultural fit and alignment with Home Depot's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Demonstrate your understanding of the role and Home Depot's business in your application materials
- Prepare examples of your communication skills and strategic thinking for the interview
- Research Home Depot's company culture and values to ensure a strong fit
ATS Keywords: Internal Communications, Manager, Strategic Planning, Storytelling, Change Management, Crisis Response, AP Style Writing, Communication Tools, Business Acumen, Engagement Strategies
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the position.
🛠️ Tools & Technologies
- Quorum
- Viva Engage
- Teams
- AP Style Guide
ASSUMPTION: Familiarity with these tools and technologies is preferred but not required, as training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Excellence
- Integrity
- Passion
- Diversity
- Inclusion
- Respect
- Teamwork
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and responsive to change
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you passionate about helping others and driving results?
- Do you possess strong communication and interpersonal skills?
- Are you comfortable working with senior leadership and cross-functional teams?
ASSUMPTION: Candidates who align with Home Depot's values and work style are more likely to succeed in this role and contribute to the company's success.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Adapting to change and responding to shifting business needs
- Working with diverse teams and stakeholders to develop effective communication strategies
- Monitoring the effectiveness of communications and making data-driven decisions
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a focus on continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to other Internal Communications Manager roles, this position offers a unique opportunity to work in the retail industry and gain experience with a major retail organization
- Industry-specific context: The retail industry is highly competitive and dynamic, requiring strong communication skills and the ability to adapt to change
- Career path comparison: This role offers opportunities for growth and advancement within the Internal Communications team or other departments within The Home Depot
ASSUMPTION: Candidates should consider their long-term career goals and how this role aligns with their desired career path.
📝 Sample Projects
- Developing and executing a communication strategy for a major company-wide initiative
- Creating and distributing engaging content for internal newsletters or intranet sites
- Coordinating and facilitating town halls or all-hands meetings with senior leadership
- Monitoring and analyzing employee feedback to inform communication strategies and improve engagement
ASSUMPTION: These sample projects provide a snapshot of the types of tasks and responsibilities associated with this role and may vary based on business needs and priorities.
❓ Key Questions to Ask During Interview
- How does this role support the overall business strategy and objectives of The Home Depot?
- What are the key priorities for this role in the first 90 days?
- How does the Internal Communications team collaborate with other departments and functions within The Home Depot?
- What opportunities are there for professional development and growth within the Internal Communications team or other departments?
- How does The Home Depot support work-life balance for its employees?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, and to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your communication skills and strategic thinking for the interview
- Research The Home Depot's company culture and values to ensure a strong fit
- Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
