R

Manager, Lifecycle Marketing - Community

Raptive
Full-time
Remote
Worldwide
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Lifecycle Marketing - Community

πŸ”Ή Company: Raptive

πŸ”Ή Location: Remote (US)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 23, 2025

πŸ”Ή Experience Level: Mid-Senior Level

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing lifecycle marketing strategy for community platform
  • Managing campaigns from strategy to performance analysis
  • Collaborating with community leadership team and Director of Email Marketing
  • Working cross-functionally with content, design, product, and marketing teams
  • Implementing new Braze instance and executing push and email campaigns

ASSUMPTION: This role requires a strong understanding of lifecycle marketing strategies, excellent project management skills, and the ability to work effectively with multiple teams.

πŸ“‹ Key Responsibilities

βœ… Develop and execute lifecycle marketing strategy for community members

βœ… Manage end-to-end campaign development and execution

βœ… Collaborate with cross-functional teams to produce visually compelling communications

βœ… Monitor and analyze campaign performance metrics and optimize accordingly

βœ… Manage audience segmentation and targeting strategies

βœ… Maintain list hygiene and ensure high-quality, timely campaign execution

ASSUMPTION: This role requires a hands-on approach, attention to detail, and a data-driven mindset.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 3-5 years of experience in lifecycle marketing, with a focus on email and push notifications

Required Skills:

  • Proven expertise in Braze, including features like Content Catalogs, SDK, Custom Events, and Attributes
  • Proficiency in Liquid tags for implementing dynamic content and personalization
  • Working knowledge of HTML/CSS to adjust Liquid tags and place new tags in email templates
  • Some SQL skills for segmentation, reporting, and campaign logic
  • Deep understanding of email best practices, including compliance, segmentation, testing, and lifecycle messaging
  • Experience developing and executing A/B tests and optimizing based on performance data
  • Analytical mindset, with the ability to translate data into actionable insights and strategic recommendations

Preferred Skills:

  • Experience with community platforms or similar environments
  • Familiarity with the creator economy or similar industries

ASSUMPTION: Candidates should have a strong background in lifecycle marketing, with a focus on email and push notifications, and be comfortable working in a fast-paced, collaborative environment.

πŸ’° Compensation & Benefits

Salary Range: $65,000 - $100,000 per year

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Generous PTO and holiday schedule
  • Parental leave policy
  • Professional development opportunities

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is Raptive's reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills, and abilities.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Technology, Information, and Internet

Company Size: 201-500 employees

Founded: 2010

Company Description:

  • Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet.
  • It combines its position as the world's largest ad management platform with a comprehensive suite of monetization, audience, and business solutions.
  • Raptive stands for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves.

Company Specialties:

  • Digital Advertising
  • Programmatic Advertising
  • Brand Partnerships
  • Video
  • Product Development
  • Sales Development
  • Ad Monetization
  • Ad Tech

Company Website: raptive.com

ASSUMPTION: Raptive's focus on supporting independent creators and its commitment to diversity, equity, and inclusion make it an attractive place to work for those passionate about the creator economy and digital media.

πŸ“Š Role Analysis

Career Level: Mid-Senior Level

Reporting Structure: Reports directly to the Director of Email Marketing

Work Arrangement: Remote OK (with a focus on US-based candidates)

Growth Opportunities:

  • Potential to grow into a leadership role within the marketing team
  • Opportunities to work on high-impact projects and collaborate with cross-functional teams
  • Chance to make a significant impact on the community platform and Raptive's overall success

ASSUMPTION: This role offers excellent growth opportunities for the right candidate, with the potential to take on more responsibility and advance within the marketing team.

🌍 Location & Work Environment

Office Type: Remote (with occasional team gatherings and events)

Office Location(s): New York, New York

Geographic Context:

  • Raptive is headquartered in New York City, with a remote-friendly work culture
  • The company supports a diverse and inclusive work environment, with employees based across the US

Work Schedule: Full-time (40 hours per week), with flexible hours and the ability to work remotely

ASSUMPTION: Raptive's remote-friendly work culture and flexible hours make it an attractive option for candidates seeking a balance between work and personal life.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen with the hiring manager
  • Technical assessment focusing on Braze, SQL, and campaign strategy
  • Final on-site or virtual interview with the marketing team and key stakeholders

Key Assessment Areas:

  • Braze expertise and campaign management skills
  • Understanding of lifecycle marketing strategies and best practices
  • Analytical mindset and data-driven decision-making
  • Collaboration and communication skills

Application Tips:

  • Highlight relevant experience with lifecycle marketing, email campaigns, and push notifications
  • Demonstrate proficiency in Braze, SQL, and HTML/CSS
  • Showcase your understanding of email best practices and A/B testing
  • Prepare for behavioral and situational interview questions focused on campaign management and collaboration

ATS Keywords: Lifecycle Marketing, Email Marketing, Push Notifications, Braze, SQL, HTML, CSS, A/B Testing, Data Analysis, Project Management, Collaboration, Segmentation, Personalization, Dynamic Content, Audience Targeting, Communication

ASSUMPTION: Tailoring your resume and cover letter to highlight relevant skills and experiences will significantly improve your chances of success in the application process.

πŸ› οΈ Tools & Technologies

  • Braze
  • SQL
  • HTML/CSS
  • Liquid tags
  • Email marketing platforms (e.g., Mailchimp, SendGrid)
  • Project management tools (e.g., Asana, Trello)
  • Data analysis tools (e.g., Google Analytics, Mixpanel)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Creators First: Raptive puts creators at the center of everything it does
  • Inclusive by Design: Raptive strives to create an inclusive environment where everyone feels valued and respected
  • Bold and Curious: Raptive encourages employees to take risks, learn, and grow
  • One Team, One Dream: Raptive fosters a collaborative and supportive work environment

Work Style:

  • Fast-paced and dynamic, with a focus on execution and results
  • Collaborative and cross-functional, with a strong emphasis on teamwork
  • Data-driven and analytical, with a focus on continuous improvement
  • Adaptable and flexible, with a willingness to take on new challenges and learn new skills

Self-Assessment Questions:

  • How do you align with Raptive's commitment to supporting independent creators and fostering a diverse, open internet?
  • How do you approach collaboration and communication in a remote, cross-functional team environment?
  • How do you balance a fast-paced work environment with a focus on execution and results, while also prioritizing continuous learning and growth?

ASSUMPTION: Candidates who share Raptive's values and are comfortable working in a fast-paced, collaborative environment will thrive in this role.

⚠️ Potential Challenges

  • Managing multiple campaigns and priorities simultaneously
  • Balancing the need for high-quality, timely campaign execution with the desire to continuously optimize and improve
  • Working with a diverse range of stakeholders, each with their own priorities and perspectives
  • Keeping up with the latest trends and best practices in lifecycle marketing, email, and push notifications

ASSUMPTION: These challenges require strong project management skills, adaptability, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other lifecycle marketing roles, this position places a greater emphasis on community engagement and platform-specific notifications
  • Raptive's focus on the creator economy and independent creators sets this role apart from more traditional marketing positions
  • Career progression in this role may involve moving into a leadership position within the marketing team or exploring opportunities in related fields, such as community management or product marketing

ASSUMPTION: Candidates should consider their long-term career goals and how this role aligns with their desired path when evaluating this opportunity.

πŸ“ Sample Projects

  • Developing and executing a welcome series for new community members, tailored to their interests and engagement history
  • Creating targeted campaigns to re-engage inactive community members and encourage them to participate in platform activities
  • Collaborating with the content team to create visually compelling, on-brand email templates and push notification designs
  • Optimizing the onboarding process for new creators, ensuring they have a seamless and engaging experience as they join the platform

ASSUMPTION: These sample projects illustrate the hands-on, collaborative nature of the role and the opportunity to make a significant impact on the community platform and Raptive's overall success.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does Raptive support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Raptive measure the success of its lifecycle marketing campaigns, and what KPIs are most important for this role?
  • What opportunities are there for collaboration and knowledge-sharing with other teams, such as content, design, or product?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and Raptive's culture, enabling you to make an informed decision about the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences with lifecycle marketing, email campaigns, and push notifications
  • Prepare for behavioral and situational interview questions focused on campaign management and collaboration
  • Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.