Manager, Project Management and Operations (Content Marketing) (Telework/Hybrid)

📌 Core Information

🔹 Job Title: Manager, Project Management and Operations (Content Marketing) (Telework/Hybrid)

🔹 Company: CBC/Radio-Canada

🔹 Location: Toronto, ON

🔹 Job Type: Full-Time

🔹 Category: Broadcast Media Production and Distribution

🔹 Date Posted: 2025-05-20

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid

🚀 Job Overview

Key aspects of this role include:

• Managing a team of project managers to execute creative media campaigns
• Ensuring operational efficiency and continuous process improvement
• Developing strategies to build and maintain strong business relationships with clients
• Leading management of large-scale branded content campaigns
• Collaborating with internal sectors of CBC/Radio-Canada to deliver projects

ASSUMPTION: This role requires a high level of leadership, change management, and project management skills. The ideal candidate will have experience in managing teams, developing processes, and driving results in a dynamic environment.

📋 Key Responsibilities

✅ Manage a team of multi-platform project managers to execute all elements of a creative media campaign

✅ Ensure an equitable distribution of projects according to territories and individual strengths

✅ Put in place efficient processes to facilitate the management of all types of products

✅ Create or provide tools necessary for the team to function effectively and collaborate with other areas of CBC/Radio-Canada

✅ Develop strategies to help teams build and maintain strong business relationships with Media Solutions clients

✅ Take the lead on management of large-scale branded content campaigns

✅ Foster a mindset of collaboration, agility, and achievement of objectives set at the beginning of the year by the Media Solutions group

✅ Develop and implement processes that allow the marketing, project management, and production teams to work well together and meet advertiser needs

✅ Serve as the point of contact for the B2B team to develop documentation for content parameters and technical specifications for creative products

✅ Work closely with various internal sectors of CBC/Radio-Canada to deliver projects and establish internal collaboration tools

✅ Ensure the delivery of advertisers' objectives in accordance with CBC/Radio-Canada policies

ASSUMPTION: This role involves a high degree of multitasking, stakeholder management, and problem-solving. The ideal candidate will be able to thrive under pressure and manage multiple projects simultaneously.

🎯 Required Qualifications

Education: University degree in a field related to the position or equivalent

Experience: At least seven (7) years of experience in project management and process development for the implementation of marketing projects, including production

Required Skills:

• Strong leadership, interpersonal, and negotiation skills
• Solid knowledge of digital platforms; social strategy, television, and the media industry as a whole
• Ability to work under pressure and manage multiple projects simultaneously
• Excellent judgment, initiative, and self-reliance
• Demonstrated ability to develop and implement innovative strategies and solutions
• Adaptability to constant change and demonstrated ability to manage change with teams
• Advanced project management skills and ability to think and act strategically to ensure the right activities are conducted in support of business objectives

Preferred Skills:

• Bilingualism in French and English
• Experience analyzing the success of client advertising campaigns/post analysis
• Experience gathering research and presentation material(s) to support sales proposals
• Strong understanding of integrated marketing, digital, social, and promotional marketing disciplines

ASSUMPTION: The ideal candidate will have a proven track record in project management, team leadership, and process development. Experience in the broadcast media industry is preferred but not required.

💰 Compensation & Benefits

Salary Range: The salary range for this position is CAD 90,000 - 120,000 per year, based on industry standards for a manager-level role in the broadcast media industry in Toronto.

Benefits:

• Comprehensive benefits package, including health, dental, and vision coverage
• Pension plan
• Employee assistance program
• Flexible work arrangements

Working Hours: Full-time, with a hybrid work arrangement. Work schedule to be discussed with the hiring manager according to the guidelines defined by the department.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Broadcast Media Production and Distribution. CBC/Radio-Canada is Canada's national public broadcaster and one of its largest cultural institutions. The Corporation is a leader in reaching Canadians on new platforms and delivers a comprehensive range of radio, television, Internet, and satellite-based services.

Company Size: 5,001-10,000 employees. As a large organization, CBC/Radio-Canada offers numerous opportunities for career growth and development.

Founded: 1932. CBC/Radio-Canada has a rich history and a strong commitment to reflecting Canada's diversity in its programming and services.

Company Description:

• CBC/Radio-Canada is a leader in reaching Canadians on new platforms and delivers a comprehensive range of radio, television, Internet, and satellite-based services.
• The Corporation is deeply rooted in the regions and offers diverse regional and cultural perspectives in English, French, and eight Aboriginal languages.
• CBC/Radio-Canada is committed to being a leader in reflecting Canada's diversity and nurturing an inclusive workplace where individual differences are valued.

Company Specialties:

• News
• Sports
• Documentaries
• Radio
• Television
• Online services

Company Website: www.cbc.ca

ASSUMPTION: CBC/Radio-Canada is a large, complex organization with a wide range of departments and services. Applicants should familiarize themselves with the Corporation's mission, values, and programming to ensure a good fit with the organization.

📊 Role Analysis

Career Level: Managerial. This role involves overseeing a team of project managers and driving operational efficiency within the Content & Partnership Marketing team.

Reporting Structure: The Manager, Project Management and Operations reports directly to the Director, Content & Partnership Marketing.

Work Arrangement: Hybrid. This role requires a combination of on-site and remote work, with the specific work schedule to be discussed with the hiring manager.

Growth Opportunities:

• Progression to a senior management role within the Content & Partnership Marketing team or other departments at CBC/Radio-Canada
• Expansion of responsibilities to include additional teams or projects
• Development of leadership and management skills through on-the-job training and mentorship opportunities

ASSUMPTION: As a large organization with a wide range of departments and services, CBC/Radio-Canada offers numerous opportunities for career growth and development. Applicants should be proactive in seeking out these opportunities and demonstrating their interest in advancing within the organization.

🌍 Location & Work Environment

Office Type: Hybrid. This role requires a combination of on-site and remote work, with the specific work schedule to be discussed with the hiring manager.

Office Location(s): Broadcast Centre, 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Geographic Context:

• Toronto is a multicultural city with a vibrant arts and culture scene, offering numerous opportunities for personal and professional growth
• The Broadcast Centre is located in downtown Toronto, providing easy access to public transportation, restaurants, and other amenities
• CBC/Radio-Canada is committed to creating a safe and inclusive work environment that reflects the diversity of the communities it serves

Work Schedule: Full-time, with a hybrid work arrangement. Work schedule to be discussed with the hiring manager according to the guidelines defined by the department.

ASSUMPTION: Applicants should be comfortable working in a hybrid environment and be able to balance the demands of on-site and remote work effectively.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final interview with the director or other senior stakeholders

Key Assessment Areas:

• Leadership and management skills
• Project management experience
• Knowledge of digital platforms and the media industry
• Ability to work under pressure and manage multiple projects simultaneously
• Cultural fit with CBC/Radio-Canada's values and mission

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of CBC/Radio-Canada's mission and values in your application materials
• Prepare examples of your project management experience and how you have driven operational efficiency in previous roles

ATS Keywords: Project Management, Team Management, Process Development, Digital Platforms, Media Industry, Leadership, Change Management, Operational Efficiency, Advertising Campaigns, Client Relationships

ASSUMPTION: Applicants should familiarize themselves with CBC/Radio-Canada's mission, values, and programming to ensure a good fit with the organization and to demonstrate their understanding of the role in their application materials.

🛠️ Tools & Technologies

• Project management software (e.g., Asana, Trello, Jira)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)
• CBC/Radio-Canada-specific tools and platforms

ASSUMPTION: The ideal candidate will have experience with project management software and be comfortable learning and using new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Inclusiveness
• Relevance
• Creativity

Work Style:

• Collaborative
• Agile
• Results-driven
• Adaptable to change

Self-Assessment Questions:

• How do you demonstrate integrity in your professional and personal life?
• Can you provide an example of a time when you had to adapt to significant change in a project or work environment?
• How do you foster a mindset of collaboration and agility within your team?

ASSUMPTION: Applicants should carefully consider how their personal values and work style align with CBC/Radio-Canada's corporate values and the requirements of this role.

⚠️ Potential Challenges

• Managing a team of project managers with varying levels of experience and expertise
• Balancing the demands of on-site and remote work in a hybrid environment
• Navigating a large, complex organization with a wide range of departments and services
• Keeping up with the fast-paced, ever-changing nature of the broadcast media industry

ASSUMPTION: The ideal candidate will be able to thrive in a dynamic, fast-paced environment and be comfortable managing teams and navigating complex organizational structures.

📈 Similar Roles Comparison

• This role is unique in its focus on managing a team of project managers within the Content & Partnership Marketing team at CBC/Radio-Canada
• Similar roles in other organizations may involve managing a single project or a smaller team, with less emphasis on operational efficiency and process development
• Career progression in this role may involve expanding responsibilities to include additional teams or projects, or moving into a senior management role within the Content & Partnership Marketing team or other departments at CBC/Radio-Canada

ASSUMPTION: Applicants should consider how their career goals and aspirations align with the unique aspects of this role and the opportunities for growth and development within CBC/Radio-Canada.

📝 Sample Projects

• Managing a team of project managers to execute a large-scale branded content campaign for a major client
• Developing and implementing processes to improve collaboration and communication between the marketing, project management, and production teams
• Analyzing the success of client advertising campaigns and providing data-driven insights to inform future projects

ASSUMPTION: Applicants should be prepared to discuss their relevant experience and how it has equipped them to succeed in the specific projects and responsibilities outlined in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team I will be managing and their current level of experience and expertise?
• How does this role fit into the broader organizational structure of the Content & Partnership Marketing team and CBC/Radio-Canada as a whole?
• What are the key priorities for this role in the first 90 days?
• How does CBC/Radio-Canada support the professional development and growth of its employees?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Applicants should use the interview process to gather as much information as possible about the role, the team, and the organization to ensure a good fit and make an informed decision about accepting the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on project management, team leadership, and process development
• Prepare examples of your project management experience and how you have driven operational efficiency in previous roles
• Demonstrate your understanding of CBC/Radio-Canada's mission and values in your application materials
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.