π Core Information
πΉ Job Title: Marketing Analytics Intern Part-Time
πΉ Company: Concord Servicing
πΉ Location: Scottsdale, Arizona, United States (Remote)
πΉ Job Type: Part-Time, Remote
πΉ Category: Marketing
πΉ Date Posted: 2025-07-15
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: Remote (100%)
π Job Overview
Key aspects of this role include:
- Analyzing customer journey data to identify trends and opportunities for improving engagement and conversions
- Measuring and reporting on key performance indicators (KPIs) to drive informed decision-making
- Collaborating with cross-functional teams to align analytics efforts with marketing and sales strategies
- Assisting in creating and refining customer journey maps to enhance user experience and optimize touchpoints
- Streamlining data collection and analysis processes for greater efficiency
ASSUMPTION: This role is ideal for a student or recent graduate looking to gain practical experience in marketing analytics and data-driven decision making in a fast-paced, dynamic environment.
π Key Responsibilities
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Utilize HubSpot to manage customer interactions, campaigns, and workflows to support marketing initiatives
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Analyze customer journey data to identify trends, patterns, and opportunities for improving engagement and conversions
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Measure and report on key performance indicators (KPIs) such as conversion rates, lead generation metrics, and sales cycle times
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Assist in creating and refining customer journey maps to enhance user experience and optimize touchpoints
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Develop clear, actionable reports and dashboards to communicate insights to stakeholders
β
Work with cross-functional teams to align analytics efforts with marketing and sales strategies
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Identify opportunities to streamline data collection and analysis processes for greater efficiency
ASSUMPTION: The intern will be expected to work independently and take initiative in identifying trends and opportunities, while also collaborating effectively with teams to implement data-driven strategies.
π― Required Qualifications
Education: Current enrollment in a Bachelorβs degree program in Marketing, Business, Data Analytics, or a related field
Experience: No formal experience required, but relevant coursework or projects are a plus
Required Skills:
- Proficiency in HubSpot (CRM, marketing, or Sales Hubs preferred)
- Familiarity with data analytics tools (e.g., Excel, Google Analytics)
- Basic understanding of performance analysis and KPIs
- Strong ability to interpret data, identify trends, and draw actionable conclusions
- Excellent written and verbal communication skills for presenting insights and collaborating with teams
- Ability to work with complex datasets and ensure accuracy in reporting
Preferred Skills:
- Experience with SQL, Python, or other data visualization tools
ASSUMPTION: While specific industry experience is not required, a strong foundation in marketing principles and data analysis is essential for success in this role.
π° Compensation & Benefits
Salary Range: $15 - $20 per hour (Based on industry standards for part-time internships in marketing analytics)
Benefits:
- Remote work
- Wellness resources
- Paid sick time
Working Hours: Up to 20 hours per week, flexible scheduling
ASSUMPTION: The salary range provided is an estimate based on industry standards for part-time internships in marketing analytics. Actual compensation may vary based on factors such as experience and performance.
π Applicant Insights
π Company Context
Industry: Financial Services
Company Size: 201-500 employees
Founded: Not specified
Company Description:
- Concord Servicing is a comprehensive loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers β and their customers β in multiple asset classes.
- With more than 3 million active accounts and manages $16 billion in assets, their clients span the industries and the globe.
- Their award-winning loan servicing and financial technology have been trusted for over three decades.
Company Specialties:
- Consumer receivables servicing
- Payment solutions and processing
- Billing and client contact management
- Early-and late-stage collections
- Loan Servicing Solutions
- Financial Technology for both in-house and outsourced payment servicing in multiple currencies
- Virtual and traditional document custody services
- Energy Financing servicing solutions
- ABS market experience
- Primary and subservicing
- Backup Servicing
- Vacation Ownership
- Residential Solar
- and Energy / Home Improvement
Company Website: http://www.concordservicing.com
ASSUMPTION: Concord Servicing is a well-established company in the financial services industry, with a strong focus on loan servicing and financial technology. Their extensive experience and client base make them a stable and reputable employer.
π Role Analysis
Career Level: Entry Level (Intern)
Reporting Structure: This role will report directly to the Marketing Manager or a designated supervisor within the marketing department.
Work Arrangement: This is a part-time, remote position with flexible scheduling. The intern may be expected to work up to 20 hours per week.
Growth Opportunities:
- Gain practical experience in marketing analytics and data-driven decision making
- Develop skills in HubSpot, data analysis, and reporting
- Build professional relationships with marketing and sales teams
- Potential for full-time employment or career advancement within the company
ASSUMPTION: This internship offers a unique opportunity for students or recent graduates to gain valuable experience in marketing analytics and develop skills that are highly sought after in the job market.
π Location & Work Environment
Office Type: Remote (100%)
Office Location(s): Scottsdale, Arizona
Geographic Context:
- Scottsdale is a city in Arizona with a population of approximately 250,000 people.
- It is located in the Phoenix metropolitan area and is known for its high-end resorts, golf courses, and upscale shopping.
- The cost of living in Scottsdale is higher than the national average, with median home prices around $500,000.
Work Schedule: Flexible, up to 20 hours per week
ASSUMPTION: As this is a remote position, the intern will have the flexibility to work from anywhere with a stable internet connection. However, they may be expected to attend virtual meetings and collaborate with teams during standard business hours.
πΌ Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-depth interview with the marketing team
- Final interview with the director of marketing or another senior leader
Key Assessment Areas:
- Data analysis and interpretation skills
- HubSpot proficiency and understanding of marketing automation
- Communication and presentation skills
- Problem-solving and critical thinking abilities
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant coursework, projects, or internships that demonstrate your data analysis and marketing skills.
- Prepare for behavioral interview questions that assess your problem-solving, communication, and teamwork skills.
- Research Concord Servicing and be prepared to discuss how your skills and interests align with the company's mission and values.
ATS Keywords: HubSpot, Data Analysis, Marketing Analytics, KPIs, Customer Journey Mapping, Reporting, Collaboration, Process Improvement, Excel, Google Analytics, SQL, Python, Data Visualization
ASSUMPTION: The application process for this internship is likely to be competitive, so it is essential to tailor your application materials and prepare thoroughly for interviews to demonstrate your qualifications and fit for the role.
π οΈ Tools & Technologies
- HubSpot (CRM, marketing, or Sales Hubs)
- Excel
- Google Analytics
- SQL (optional)
- Python (optional)
- Data visualization tools (optional)
ASSUMPTION: Familiarity with HubSpot and basic data analysis tools is required for this role. Experience with more advanced data analysis tools or programming languages is a plus but not required.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Committed to excellence
Work Style:
- Data-driven
- Adaptable
- Results-oriented
- Strong communicator
- Team player
Self-Assessment Questions:
- Do you have a strong interest in marketing and data analysis?
- Are you comfortable working independently and taking initiative?
- Can you effectively communicate complex data insights to non-technical stakeholders?
- Do you thrive in a fast-paced, dynamic environment?
ASSUMPTION: Concord Servicing values employees who are passionate about marketing, data-driven, and committed to delivering excellence in a collaborative work environment.
β οΈ Potential Challenges
- Balancing internship responsibilities with academic coursework and other commitments
- Adapting to a remote work environment and maintaining productivity
- Managing expectations and communicating effectively with cross-functional teams
- Developing strong data analysis skills and staying up-to-date with industry trends
ASSUMPTION: While this internship offers many opportunities for growth and learning, it also presents challenges that require strong time management, communication, and adaptability skills.
π Similar Roles Comparison
- Marketing Coordinator: This role focuses more on day-to-day marketing tasks and campaign management, while the Marketing Analytics Intern role is more focused on data analysis and reporting.
- Data Analyst: This role may have more responsibility for data collection, cleaning, and manipulation, while the Marketing Analytics Intern role is more focused on interpreting and communicating data insights to drive marketing strategies.
- Marketing Intern: This role may involve a broader range of marketing tasks, while the Marketing Analytics Intern role is specifically focused on data analysis and reporting.
ASSUMPTION: While these roles share some similarities, the Marketing Analytics Intern role is unique in its focus on data-driven decision making and collaboration with marketing and sales teams to optimize customer journeys and improve campaign performance.
π Sample Projects
- Analyze customer journey data to identify trends and opportunities for improving engagement and conversions
- Develop and maintain KPI reports to track marketing performance and inform strategy
- Assist in creating and refining customer journey maps to enhance user experience and optimize touchpoints
- Identify opportunities to streamline data collection and analysis processes for greater efficiency
ASSUMPTION: These sample projects are designed to provide the intern with practical experience in marketing analytics and data-driven decision making, while also contributing to the company's overall marketing strategy and performance.
β Key Questions to Ask During Interview
- How does this internship fit into the company's overall marketing strategy?
- What are the most pressing challenges facing the marketing department, and how can this internship help address them?
- How does the marketing team collaborate with other departments, such as sales and product, to drive growth and improve customer experience?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for remote employees?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and expectations for the internship.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link
- Tailor your resume and cover letter to highlight relevant coursework, projects, or internships that demonstrate your data analysis and marketing skills.
- Prepare for behavioral interview questions that assess your problem-solving, communication, and teamwork skills.
- Research Concord Servicing and be prepared to discuss how your skills and interests align with the company's mission and values.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.