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Marketing Automation Specialist

1-800 Contacts
Full-time
On-site
Draper, Utah, United States
βš™οΈ Marketing Automation

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Automation Specialist

πŸ”Ή Company: 1-800 Contacts

πŸ”Ή Location: Draper, UT (Hybrid)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 30, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Developing, executing, and optimizing automated marketing campaigns to drive customer engagement and lead generation.
  • Collaborating with cross-functional teams to ensure alignment on messaging, goals, and strategies.
  • Conducting A/B testing to continuously optimize campaign performance.
  • Creating and optimizing customer journeys to increase customer satisfaction and lifetime value.

ASSUMPTION: This role requires a strong understanding of marketing technologies, campaign strategy, and analytics to drive results in an increasingly data-driven environment.

πŸ“‹ Key Responsibilities

βœ… Design, implement, and manage multi-channel automated marketing campaigns (email, SMS, social media, etc.) to drive customer engagement, nurture leads, and increase conversions.

βœ… Oversee segmentation and nurturing strategies to ensure prospects are moved through the sales funnel efficiently.

βœ… Work closely with cross-functional teams, including sales, content, and product marketing, to ensure alignment on messaging, goals, and strategies.

βœ… Conduct A/B testing on email templates, landing pages, and campaigns to continuously optimize performance.

βœ… Create and optimize customer journeys to deliver the right message at the right time, increasing customer satisfaction and lifetime value.

βœ… Develop and refine lead nurturing workflows that move prospects through the customer journey.

ASSUMPTION: This role requires strong attention to detail and the ability to troubleshoot technical issues related to automation tools.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Business, or a related field

Experience: 2+ years of experience in marketing automation, digital marketing, or related roles

Required Skills:

  • Proficiency in marketing automation platforms (e.g., RedPoint, Braze, Marketo, etc.)
  • Strong analytical skills with experience in data-driven decision-making
  • Excellent communication and project management skills
  • Ability to work independently, prioritize tasks, and meet deadlines

Preferred Skills:

  • Knowledge of HTML/CSS for email and landing page design
  • Familiarity with SQL or other data querying tools
  • Experience with B2B marketing and lead generation tactics

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and Google Workspace is assumed to be required for this role.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Marketing Automation Specialist with 2-5 years of experience in the Draper, UT area)

Benefits:

  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

Working Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail Apparel and Fashion (specifically, eyewear retail)

Company Size: 11-50 employees (Small to mid-sized company, offering a close-knit team environment with opportunities for growth)

Founded: 2016 (Relatively new company with a modern approach to eyewear retail)

Company Description:

  • SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, with a goal to make vision care simpler, easier, and more accessible.
  • The Framery is a subsidiary of 1-800 Contacts, focusing on affordable, high-quality eyewear for self-expression.
  • The company maintains a legendary, award-winning culture and continues to develop innovative, pioneering products and businesses.

Company Specialties:

  • Retail eyewear
  • Affordable, high-quality frames
  • Customer-centric approach to vision care

Company Website: liingoeyewear.com

ASSUMPTION: As a smaller company, The Framery at 1-800 Contacts offers a unique opportunity for applicants to make a significant impact and grow with the business.

πŸ“Š Role Analysis

Career Level: Mid-level (This role requires 2+ years of experience and offers opportunities for growth and advancement within the marketing department)

Reporting Structure: This role reports directly to the Marketing Manager and works closely with cross-functional teams, including sales, content, and product marketing.

Work Arrangement: Hybrid (This role offers a hybrid work arrangement, with employees working on-site and remotely)

Growth Opportunities:

  • Advancement within the marketing department, such as a promotion to Marketing Manager or Senior Marketing Automation Specialist
  • Expansion into other areas of the business, such as sales or product management
  • Opportunities to work on special projects or initiatives, gaining valuable experience and exposure

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to learn, develop, and advance within the company.

🌍 Location & Work Environment

Office Type: Hybrid (Employees work both on-site and remotely)

Office Location(s): 949 E 12400 S, Suite A6, Draper, UT 84020, US

Geographic Context:

  • Draper, UT is a suburb of Salt Lake City, offering a mix of urban and suburban living
  • The area is known for its high quality of life, with a strong job market, affordable housing, and numerous outdoor recreation opportunities
  • The company's headquarters is located in a modern, professional office park with easy access to major highways and public transportation

Work Schedule: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)

ASSUMPTION: The hybrid work arrangement offers employees the best of both worlds, with the opportunity to work from home and enjoy the benefits of an on-site office environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess cultural fit and basic qualifications
  • Technical interview to evaluate marketing automation skills and campaign strategy
  • On-site or virtual interview with the Marketing Manager and other team members to discuss the role and company culture further
  • Final interview with the CEO or another executive team member to discuss the company's vision and long-term goals

Key Assessment Areas:

  • Technical skills in marketing automation and campaign strategy
  • Problem-solving and analytical skills
  • Communication and project management skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing automation and digital marketing experience
  • Include specific examples of successful marketing campaigns you've developed and executed in the past
  • Demonstrate your understanding of the company's mission and values in your cover letter
  • Prepare thoughtful questions to ask during the interview, focusing on the company's growth plans and opportunities for advancement

ATS Keywords: Marketing Automation, Digital Marketing, Campaign Strategy, Analytics, Lead Management, A/B Testing, Customer Journey Mapping, HTML/CSS, SQL, B2B Marketing, Project Management, Communication, Attention to Detail, Troubleshooting, Data-Driven Decision-Making, Learning New Skills

ASSUMPTION: The interview process for this role is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the position.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., RedPoint, Braze, Marketo, etc.)
  • Email marketing tools (e.g., Mailchimp, Constant Contact, etc.)
  • Customer relationship management (CRM) software (e.g., Salesforce, HubSpot, etc.)
  • Analytics tools (e.g., Google Analytics, Adobe Analytics, etc.)
  • Project management tools (e.g., Asana, Trello, etc.)

ASSUMPTION: The specific marketing automation platform used by the company may vary, and candidates should be prepared to demonstrate their ability to learn and adapt to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric approach to vision care
  • Innovation and continuous improvement
  • Collaboration and teamwork

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and flexible

Self-Assessment Questions:

  • Do you have a strong passion for customer-centric marketing and a commitment to delivering exceptional customer experiences?
  • Are you comfortable working in a collaborative, team-oriented environment and able to adapt to changing priorities and workloads?
  • Do you have a proven track record of success in marketing automation and digital marketing, with a strong focus on data-driven decision-making?

ASSUMPTION: Candidates who are passionate about customer-centric marketing, comfortable working in a collaborative environment, and able to demonstrate a strong track record of success in marketing automation and digital marketing will be the best fit for this role.

⚠️ Potential Challenges

  • Working in a fast-paced, dynamic environment with a focus on continuous improvement and innovation
  • Managing multiple projects and priorities simultaneously, requiring strong organizational and time management skills
  • Adapting to new tools and technologies as the company grows and evolves
  • Balancing the demands of a hybrid work arrangement, requiring strong self-motivation and time management skills

ASSUMPTION: While these challenges may present obstacles for some candidates, they also offer opportunities for growth and development within the role.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Automation Specialist or Digital Marketing Specialist position in other companies, but may offer unique opportunities for growth and advancement within the company's marketing department
  • As a smaller company, The Framery at 1-800 Contacts may offer a more hands-on, entrepreneurial environment compared to larger corporations
  • This role may offer opportunities to work on special projects or initiatives, gaining valuable experience and exposure

ASSUMPTION: Candidates should research similar roles in the industry to better understand the unique opportunities and challenges of this position.

πŸ“ Sample Projects

  • Developing and executing a multi-channel automated marketing campaign to drive customer engagement and lead generation
  • Conducting A/B testing on email templates, landing pages, and campaigns to optimize performance and improve conversion rates
  • Creating and optimizing customer journeys to deliver the right message at the right time, increasing customer satisfaction and lifetime value

ASSUMPTION: These sample projects are intended to provide a sense of the types of tasks and responsibilities associated with this role, but may vary depending on the specific needs and priorities of the company.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the marketing department in the next 6-12 months, and how can this role help address them?
  • How does this role fit into the company's long-term growth plans, and what opportunities are there for advancement within the marketing department?
  • What is the company's approach to professional development and training, and how can this role support my career growth and development?
  • How does the company measure the success of its marketing campaigns, and what key performance indicators (KPIs) will I be responsible for tracking and optimizing?
  • What is the company's culture like, and how does this role contribute to maintaining and enhancing that culture?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company's growth plans, and the cultural fit of the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing automation and digital marketing experience
  • Prepare for the interview by researching the company's mission, values, and growth plans, and practicing your responses to common interview questions
  • Follow up with the hiring manager after the interview to express your interest in the role and reiterate your qualifications and fit for the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.