📌 Core Information
🔹 Job Title: Marketing Communications Quality Assurance
🔹 Company: Elevance Health
🔹 Location: CA-WOODLAND HILLS, 21215 BURBANK BLVD, VA-ASHBURN, 22001 LOUDOUN COUNTY PKWY, STE E1-2, GA-ATLANTA, 740 W PEACHTREE ST NW, OH-COLUMBUS, 8940 LYRA DR, STE 300, IN-INDIANAPOLIS, 220 VIRGINIA AVE
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: 2025-04-29
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (1-2 days on-site)
🚀 Job Overview
Key aspects of this role include:
- Ensuring quality standards for Email, SMS, and digital campaigns
- Collaborating with marketing teams to establish quality standards
- Reviewing marketing materials for compliance with industry regulations and internal policies
- Documenting and implementing quality standards and processes
- Analyzing quality assurance data and trends to identify areas for improvement
- Offering insights and recommendations for optimizing marketing strategies
ASSUMPTION: This role requires a strong attention to detail, excellent organizational and communication skills, and the ability to work under pressure and manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Work with marketing partners to establish quality standards and ensure all marketing activities comply with industry regulations and internal policies
✅ Document and implement quality standards and processes for marketing materials
✅ Use web tools to ensure marketing materials meet 508 accessibility standards
✅ Review marketing grids to ensure materials are versioned properly by state and brand
✅ Click links to ensure routing to correct destination and dial toll-free phone numbers to ensure proper voice message is received
✅ Review inbox proofs and ensure the materials match the intended design
✅ Collect feedback and provide recommendations to marketing teams
✅ Analyze quality assurance data and trends to identify areas for improvement
✅ Offer insights and recommendations for optimizing marketing strategies based on quality assessments
✅ Identify opportunities for process improvements to enhance marketing effectiveness and efficiency
ASSUMPTION: This role may require working with various marketing teams and tools, as well as staying up-to-date with industry regulations and best practices.
🎯 Required Qualifications
Education: Bachelor's degree in a related field
Experience: 3 years of experience in quality assurance within marketing or a related field
Required Skills:
- Proven experience in quality assurance within marketing or a related field
- Strong attention to detail and a meticulous approach to reviewing content
- Excellent organizational and communication skills
- Ability to work under pressure and manage multiple projects simultaneously
- Familiarity with marketing software and tools, and a good understanding of brand management
Preferred Skills:
- Experience working with marketing teams to establish quality standards
- Knowledge of 508 accessibility standards
- Fluency in multiple languages (for multilingual campaigns)
ASSUMPTION: While not explicitly stated, experience in marketing or a related field is likely to be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $67,496 to $110,448 (based on location)
Benefits:
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid time off
- Medical, dental, vision, short and long term disability benefits
- Life insurance
- Wellness programs and financial education resources
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on the location of the role and may vary depending on the specific location and experience level of the candidate.
📌 Applicant Insights
🔍 Company Context
Industry: Elevance Health is a health company dedicated to improving lives and communities, and making healthcare simpler. They are a Fortune 25 company with a longstanding history in the healthcare industry.
Company Size: Elevance Health has 10,001+ employees, making it a large enterprise with a significant presence in the industry.
Founded: Elevance Health was founded in 1984 and has since grown to become one of the largest health benefits organizations in the United States.
Company Description:
- Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.
- They are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on their members and the communities they serve.
- Their nearly 100,000 associates serve more than 118 million people, at every stage of health. They address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.
Company Specialties:
- Health benefits organization
- Healthcare services
- Health insurance
- Wellness programs
Company Website: https://www.elevancehealth.com/
ASSUMPTION: Elevance Health is a large, established company with a significant presence in the healthcare industry, offering a range of benefits and opportunities for career growth.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring several years of experience in quality assurance within marketing or a related field.
Reporting Structure: This role reports directly to the Marketing Communications Manager.
Work Arrangement: This role is a hybrid position, requiring associates to be in-office 1-2 days per week, fostering collaboration and connectivity while providing flexibility to support productivity and work-life balance.
Growth Opportunities:
- Potential career progression within the marketing department or related fields
- Opportunities to work on high-impact projects and campaigns
- Chance to develop skills in quality assurance, marketing, and project management
ASSUMPTION: This role offers opportunities for career growth and development within a large, established company in the healthcare industry.
🌍 Location & Work Environment
Office Type: This role requires associates to be in-office 1-2 days per week, with the remaining days worked remotely.
Office Location(s): CA-WOODLAND HILLS, 21215 BURBANK BLVD, VA-ASHBURN, 22001 LOUDOUN COUNTY PKWY, STE E1-2, GA-ATLANTA, 740 W PEACHTREE ST NW, OH-COLUMBUS, 8940 LYRA DR, STE 300, IN-INDIANAPOLIS, 220 VIRGINIA AVE
Geographic Context:
- Woodland Hills, California: A suburban area in the Los Angeles metropolitan area with a population of approximately 100,000
- Ashburn, Virginia: A census-designated place in Loudoun County, Virginia, with a population of approximately 50,000
- Atlanta, Georgia: The capital and most populous city in Georgia, with a population of approximately 500,000
- Columbus, Ohio: The state capital and largest city in Ohio, with a population of approximately 892,000
- Indianapolis, Indiana: The state capital and most populous city in Indiana, with a population of approximately 887,000
Work Schedule: Full-time (40 hours per week), with flexible remote work arrangements
ASSUMPTION: This role offers a hybrid work arrangement, providing flexibility while maintaining a connection to the office and colleagues.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-depth interview with the hiring manager and/or team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Attention to detail and quality assurance skills
- Organizational and communication skills
- Ability to work under pressure and manage multiple projects simultaneously
- Familiarity with marketing software and tools
- Understanding of brand management
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on quality assurance, marketing, and project management
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position
- Prepare examples of your quality assurance work or projects to discuss during the interview
- Research Elevance Health and the role to demonstrate your understanding and enthusiasm for the opportunity
ATS Keywords: Quality Assurance, Marketing, Attention to Detail, Organizational Skills, Communication Skills, Project Management, Marketing Software, Brand Management
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should tailor their application materials to highlight their relevant skills and experience.
🛠️ Tools & Technologies
- Marketing software and tools (e.g., Adobe Creative Suite, Google Analytics, etc.)
- Quality assurance tools (e.g., QA testing tools, accessibility testing tools, etc.)
- Project management tools (e.g., Asana, Trello, Jira, etc.)
- Office suite (e.g., Microsoft Office, Google Workspace, etc.)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the marketing team and projects the candidate is working on.
👔 Cultural Fit Considerations
Company Values:
- Improving the health of humanity
- Transforming healthcare
- Empowering our people
- Fostering a culture of inclusion and belonging
Work Style:
- Collaborative and team-oriented
- Focused on continuous improvement and innovation
- Results-driven and accountable
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have a strong attention to detail and a meticulous approach to reviewing content?
- Are you comfortable working under pressure and managing multiple projects simultaneously?
- Do you have excellent organizational and communication skills?
- Are you familiar with marketing software and tools, and do you have a good understanding of brand management?
ASSUMPTION: Elevance Health values candidates who are aligned with their mission to improve the health of humanity and who can thrive in a collaborative, innovative, and results-driven work environment.
⚠️ Potential Challenges
- Working with multiple marketing teams and tools may require a learning curve and adaptation
- The role may involve tight deadlines and high-pressure situations, requiring strong time management and stress resilience
- The hybrid work arrangement may present challenges in maintaining work-life balance
- The role may require working with sensitive or confidential information, requiring strong discretion and ethical decision-making
ASSUMPTION: These challenges can be mitigated with strong communication, time management, and adaptability skills, as well as a commitment to maintaining work-life balance and ethical conduct.
📈 Similar Roles Comparison
- Quality Assurance Specialist (Marketing) vs. Quality Assurance Specialist (Software): The marketing-focused role requires a strong understanding of marketing campaigns and materials, while the software-focused role requires technical expertise in software testing and quality assurance processes.
- Marketing Communications Quality Assurance vs. Marketing Campaign Manager: The quality assurance role focuses on ensuring the quality and accuracy of marketing materials, while the campaign manager role involves planning, executing, and analyzing marketing campaigns to achieve specific business objectives.
- Career progression in marketing: This role offers opportunities for career growth within the marketing department or related fields, with potential paths including marketing manager, director of marketing, or chief marketing officer.
ASSUMPTION: While these roles share some similarities, each has unique requirements and focuses on different aspects of marketing and quality assurance.
📝 Sample Projects
- Conducting a comprehensive review of an upcoming email marketing campaign to ensure compliance with industry regulations and internal policies
- Developing and implementing a quality assurance process for a new SMS marketing initiative
- Analyzing quality assurance data and trends to identify opportunities for improving the effectiveness and efficiency of marketing campaigns
ASSUMPION: These sample projects illustrate the range of responsibilities and tasks associated with the Marketing Communications Quality Assurance role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30-60-90 days?
- How does this role collaborate with other marketing teams and departments within the organization?
- What opportunities are there for professional development and career growth within the marketing department or related fields?
- How does Elevance Health support work-life balance for employees in hybrid work arrangements?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking these questions demonstrates your interest in the role and commitment to success, while also providing valuable insights into the company and the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience and skills in quality assurance, marketing, and project management
- Write a cover letter that demonstrates your fit for the role and enthusiasm for the opportunity
- Prepare examples of your quality assurance work or projects to discuss during the interview
- Follow up with the hiring manager or HR department one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
