Marketing & Communications Representative

📌 Core Information

🔹 Job Title: Marketing & Communications Representative

🔹 Company: Instep Enterprise

🔹 Location: Chino, California

🔹 Job Type: Full-Time

🔹 Category: Marketing & Communications

🔹 Date Posted: April 30, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Directing and leading client sales and marketing campaigns
• Planning and coordinating territory sales and marketing
• Lead generation, scheduling, and closing sales appointments
• Overseeing and monitoring assigned teams
• Training, mentoring, and leading teams

ASSUMPTION: This role requires a balance of sales, marketing, and team management skills. It's ideal for a motivated individual looking to grow within an organization.

📋 Key Responsibilities

✅ Assist in the execution of sales strategies for each client with lead generation and in-person communication

✅ Interact with consumers on-site to answer questions and explain client products/features

✅ Assist in connecting customers as qualified leads to senior sales consultants

✅ Perform customer follow-ups and ensure consumer satisfaction

✅ Assist the manager with any day-to-day support as required

✅ Develop strong leadership and interpersonal skills

✅ Assist with efforts for new business and sales development

ASSUMPTION: This role involves a mix of customer-facing and team management responsibilities, requiring strong communication and leadership skills.

🎯 Required Qualifications

Education: High school diploma or equivalent (Associate's or Bachelor's degree preferred)

Experience: 1-2 years working in a customer service, retail, sales, or communications field

Required Skills:

• Great interpersonal skills and social competency
• Professional demeanor, organized, and reliable
• Effective and skillful communication skills
• Ambition, a strong work ethic, and an earnest willingness to learn
• Results-driven attitude with a hunger for success
• Ability to excel in a high-energy, fast-paced environment

Preferred Skills:

• Experience with CRM software
• Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, experience with CRM software and bilingual/multilingual skills could be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $52,000 - $59,000 per year

Benefits:

• Training and development opportunities
• Potential for career growth within the organization

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is based on industry standards for entry-level marketing and communications roles in the Chino, CA area.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development

Company Size: 2-10 employees (Small, close-knit team with opportunities for growth)

Founded: Not specified (Established enough to have a proven track record, but still growing)

Company Description:

• Instep Enterprise provides strategic and tactical advisory services to drive new product development and market growth
• They serve start-up, expansion stage, and mature software and technology companies and investors
• Their team consists of seasoned industry veterans with deep and diverse expertise

Company Specialties:

• New product development
• Market growth strategies
• Executive-level consulting

Company Website: http://www.instep.com

ASSUMPTION: Instep Enterprise is a small but established company with a focus on growth and development, both for their clients and their employees.

📊 Role Analysis

Career Level: Entry-level (0-2 years of experience)

Reporting Structure: This role reports directly to the manager and may oversee a team of representatives

Work Arrangement: On-site, full-time

Growth Opportunities:

• Training and mentoring opportunities to develop leadership skills
• Potential for career advancement within the organization
• Exposure to various aspects of sales, marketing, and team management

ASSUMPTION: This role offers significant growth opportunities for the right candidate, given the company's focus on development and the broad range of responsibilities involved.

🌍 Location & Work Environment

Office Type: Small, close-knit office environment

Office Location(s): Chino, California

Geographic Context:

• Chino is located in Southern California, approximately 30 miles east of Los Angeles
• The area offers a mix of urban and suburban living, with a cost of living slightly lower than the national average
• Chino has a diverse population and a growing job market, particularly in the tech and software industries

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for event-based work)

ASSUMPTION: The work environment at Instep Enterprise is likely collaborative and supportive, given the company's focus on training and development.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final interview with the team or senior leadership

Key Assessment Areas:

• Communication skills and ability to connect with customers
• Sales and marketing aptitude
• Leadership potential and team management skills
• Adaptability and ability to thrive in a fast-paced environment

Application Tips:

• Highlight any relevant experience in customer service, sales, or marketing
• Tailor your resume to emphasize skills and experiences that match the job description
• Prepare examples of your ability to generate leads, close sales, and manage teams
• Demonstrate your enthusiasm for learning and growth opportunities

ATS Keywords: Marketing, Communications, Sales, Customer Service, Lead Generation, Team Management, Training, Mentoring, Growth Opportunities

ASSUMPTION: The application process at Instep Enterprise is likely to be thorough and comprehensive, given the company's focus on development and the broad range of responsibilities involved in this role.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Marketing automation tools (e.g., Marketo, Pardot, or Hootsuite)
• Project management software (e.g., Asana, Trello, or Microsoft Project)

ASSUMPTION: The specific tools and technologies used may vary depending on the company's current tech stack and the candidate's role within the team.

👔 Cultural Fit Considerations

Company Values:

• Inspire: Encourage and motivate team members to reach their full potential
• Equip: Provide the tools, knowledge, and resources necessary for success
• Advise: Offer expert guidance and support to help clients make informed decisions

Work Style:

• Collaborative: Encourage teamwork and open communication
• Adaptable: Embrace change and continuous learning
• Results-driven: Focus on achieving measurable outcomes and driving growth

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you passionate about helping others succeed and grow?
• Do you have a proven track record of driving results and achieving sales targets?

ASSUMPTION: Instep Enterprise values a collaborative, results-driven work environment that emphasizes growth and development for both clients and employees.

⚠️ Potential Challenges

• Managing a high volume of customer interactions and sales appointments
• Balancing sales, marketing, and team management responsibilities
• Adapting to a fast-paced, ever-changing work environment
• Meeting and exceeding sales targets and performance metrics

ASSUMPTION: The Marketing & Communications Representative role at Instep Enterprise requires strong organizational skills, adaptability, and a results-driven attitude to succeed in a fast-paced environment.

📈 Similar Roles Comparison

• Unlike traditional marketing or communications roles, this position requires a strong focus on sales and customer service
• This role offers significant growth opportunities, as it involves a broad range of responsibilities and exposure to various aspects of the business
• Career paths for successful Marketing & Communications Representatives may include advancement to management or specialized roles within the marketing, sales, or customer service departments

ASSUMPTION: The Marketing & Communications Representative role at Instep Enterprise is unique in its blend of sales, marketing, and team management responsibilities, offering a diverse range of growth opportunities for the right candidate.

📝 Sample Projects

• Develop and execute a lead generation campaign for a new product launch
• Plan and coordinate a customer event, including logistics, promotion, and on-site management
• Create and implement a customer satisfaction survey to improve sales and marketing strategies

ASSUMPTION: These sample projects are designed to showcase the candidate's ability to plan, execute, and manage various aspects of sales, marketing, and customer service initiatives.

❓ Key Questions to Ask During Interview

• What are the most significant challenges facing the company, and how does this role contribute to addressing them?
• How does the company support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the company measure success for this role, and what are the performance metrics used?
• What is the company's approach to work-life balance, and how does it support employees in achieving it?

ASSUMPTION: These interview questions are designed to help candidates better understand the company's priorities, expectations, and culture, as well as the specific requirements and opportunities associated with the Marketing & Communications Representative role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your sales, marketing, and customer service experiences and skills
• Prepare a cover letter that demonstrates your enthusiasm for the role and your commitment to growth and development
• Prepare examples of your ability to generate leads, close sales, and manage teams
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.