📌 Core Information
🔹 Job Title: Marketing Excellence Operations Manager
🔹 Company: Kenvue
🔹 Location: North America, United States, New Jersey, Summit
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Marketing
🔹 Date Posted: July 28, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Supporting the Marketing Excellence function to build, scale, and optimize capability programs
- Enabling a learning agenda that promotes learning in the flow of work
- Managing the Marketing Excellence digital experience and LMS support
- Designing, developing, and maintaining engaging e-learning content and a user-friendly learning portal
- Collaborating with the full marketing excellence team to support marketing effectiveness initiatives
ASSUMPTION: This role requires a strong understanding of digital learning platforms and e-learning content development, as well as excellent organizational, communication, and project management skills.
📋 Key Responsibilities
✅ Enable a learning agenda that promotes learning in the flow of work
✅ Own and manage the Marketing Excellence digital experience, ensuring effective LMS support
✅ Design, develop, and maintain engaging e-learning content and a user-friendly learning portal
✅ Oversee day-to-day operations, planning, timelines, cross-functional coordination to provide a seamless and effective learning experience
✅ Coordinate and lead calls with markets and functions to gather and synthesize the Marketing Learning Agenda
✅ Manage KPIs, including capability measurement and skills assessments to track progress and effectiveness
✅ Stay updated on the forefront of how marketers learn, such as AI-powered tools, workflow learning, team-based capability learning, etc.
✅ Collaborate with the full marketing excellence team to support marketing effectiveness initiatives
ASSUMPTION: This role involves working with multiple global brand teams and requires comfort with ambiguity.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Education, Instructional Design, or a related field
Experience: 5+ years of experience in learning and development, marketing operations, or related fields
Required Skills:
- Strong understanding of digital learning platforms and e-learning content development
- Excellent organizational, communication, and project management skills
- Proven ability to drive marketing effectiveness through operational excellence
- Exceptional ability to manage complexity and comfort with ambiguity
Preferred Skills:
- Experience working in or with a global-local matrixed organization
- Familiarity with marketing frameworks or capability models
- Ability to translate strategic intent into operational plans
- Proficiency with learning science and tools
- Strong stakeholder management and influencing skills
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the work and the company's global presence.
💰 Compensation & Benefits
Salary Range: $124,100.00 - $175,200.00 per year
Benefits:
- Competitive Benefit Package*
- Paid Company Holidays, Paid Vacation, Volunteer Time & More!
- Learning & Development Opportunities
- Kenvuer Impact Networks
Working Hours: Full-time, with a hybrid work arrangement (specific office days not specified)
ASSUMPTION: The salary range provided is an estimate based on the company's size and the role's responsibilities. The actual salary may vary based on factors such as the candidate's skills, experience, and education level.
📌 Applicant Insights
🔍 Company Context
Industry: Personal Care Product Manufacturing
Company Size: 10,001+ employees (Global)
Founded: 2023
Company Description:
- Kenvue is the world’s largest pure-play consumer health company by revenue
- Built on more than a century of heritage and propelled forward by science
- Iconic brands include Aveeno®, BAND-AID®, Johnson’s®, Listerine®, Neutrogena®, Tylenol®, and Zyrtec®
Company Specialties:
- Consumer Health
- CPG
- Essential Health
- Skin Health & Beauty
- Self Care
- Digital
- Brand Marketing
- Supply Chain
- Retail Health
- Consumer Health Products
- and Consumer Packaged Goods
Company Website: kenvue.com
ASSUMPTION: Kenvue's focus on everyday care and consumer health makes it an attractive employer for candidates interested in making a positive impact on people's lives.
📊 Role Analysis
Career Level: Mid-level to senior
Reporting Structure: Reports to the Head of Marketing Acceleration
Work Arrangement: Hybrid (specific office days not specified)
Growth Opportunities:
- Potential to grow within the Marketing Excellence team or explore other opportunities within the global organization
- Learning and development opportunities to enhance skills and advance career
ASSUMPTION: This role offers growth opportunities as the company continues to expand and evolve its consumer health portfolio.
🌍 Location & Work Environment
Office Type: Hybrid (specific office days not specified)
Office Location(s): North America, United States, New Jersey, Summit
Geographic Context:
- Summit, New Jersey, is a suburban city with a population of approximately 42,000
- Located about 25 miles west of New York City, offering easy access to urban amenities
- Known for its historic homes, parks, and vibrant downtown area
Work Schedule: Full-time, with a hybrid work arrangement (specific office days not specified)
ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work, providing flexibility for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the marketing excellence team
- Final interview with the head of marketing acceleration
Key Assessment Areas:
- Marketing acumen and understanding of learning and development
- Project management and organizational skills
- Ability to manage complexity and ambiguity
- Stakeholder management and communication skills
Application Tips:
- Highlight relevant experience in learning and development, marketing operations, or related fields
- Demonstrate strong organizational, communication, and project management skills
- Showcase an understanding of digital learning platforms and e-learning content development
- Tailor your resume and cover letter to emphasize skills and experiences relevant to the role
ATS Keywords: Marketing Excellence, Operations Manager, Learning and Development, Marketing Effectiveness, Digital Learning Platforms, E-Learning Content Development, Project Management, Stakeholder Management
ASSUMPTION: The interview process will likely focus on assessing the candidate's marketing acumen, understanding of learning and development, and ability to manage complexity and ambiguity.
🛠️ Tools & Technologies
- Learning Management System (LMS)
- E-learning content development tools
- Project management software
- Marketing effectiveness tools and platforms
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's existing infrastructure and the candidate's areas of expertise.
👔 Cultural Fit Considerations
Company Values:
- Care: We put people first and care fiercely
- Science: We earn trust with science
- Courage: We solve with courage
Work Style:
- Collaborative and team-oriented
- Data-driven and results-focused
- Adaptable and comfortable with ambiguity
Self-Assessment Questions:
- Do you align with Kenvue's values of care, science, and courage?
- Are you comfortable working in a global-local matrixed organization?
- Do you thrive in a collaborative, data-driven, and results-focused work environment?
ASSUMPTION: Kenvue's values and work style emphasize the importance of caring for people, earning trust through science, and solving problems with courage.
⚠️ Potential Challenges
- Managing multiple global brand teams and coordinating learning agendas across different regions
- Keeping up with the latest trends and tools in learning and development
- Balancing the need for learning in the flow of work with the requirement for a central learning resource
- Adapting to a hybrid work arrangement and managing remote team members
ASSUMPTION: These challenges are inherent to the role and require strong organizational, communication, and project management skills to overcome.
📈 Similar Roles Comparison
- This role is unique in its focus on marketing excellence operations and learning agenda management within a consumer health company
- Similar roles in other industries may have a different focus, such as sales enablement or customer success
- Career progression in this role may involve moving into a more senior marketing excellence role or transitioning into a different function within the organization
ASSUMPTION: While this role shares similarities with other marketing operations and learning and development positions, its unique focus on marketing excellence sets it apart.
📝 Sample Projects
- Developing and implementing a new learning management system to support the marketing excellence function
- Creating engaging e-learning content to enhance marketing capabilities across global and local teams
- Designing and executing a marketing effectiveness campaign to measure and improve the impact of marketing initiatives
ASSUMPTION: These sample projects illustrate the range of responsibilities and initiatives that the Marketing Excellence Operations Manager may undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe the current state of the Marketing Excellence digital experience and the LMS? What are the key priorities for improvement?
- How does the Marketing Excellence team collaborate with other marketing functions and global brand teams to gather and synthesize the Marketing Learning Agenda?
- What are the primary KPIs used to track progress and effectiveness in the Marketing Excellence function, and how are they currently measured?
- How does the company support the professional development and growth of employees in the Marketing Excellence team?
- What is the expected timeline for onboarding and ramping up in this role, and what resources will be available to support my success?
ASSUMPTION: These questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in learning and development, marketing operations, or related fields
- Prepare examples of your e-learning content development and project management skills
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
