C

Marketing Manager - CRM

Curaleaf
Full-time
On-site
Stamford, Connecticut, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Manager - CRM

πŸ”Ή Company: Curaleaf

πŸ”Ή Location: Stamford, Connecticut, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: 🎯 CRM & Loyalty Marketing

πŸ”Ή Date Posted: March 29, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting CRM strategy development and execution to drive traffic and sales
  • Building awareness and demand for Curaleaf’s brands and products
  • Managing communication strategy and testing plans
  • Collaborating effectively with cross-functional teams

ASSUMPTION: The role demands active involvement in strategy and execution, indicating a balance between technical and strategic responsibilities, typical in a CRM-focused marketing manager position.

πŸ“‹ Key Responsibilities

βœ… Develop and execute CRM programs across a variety of brands

βœ… Drive traffic and sales at retail locations

βœ… Contribute to communication strategy and testing plans

βœ… Support lifecycle journey programs in CRM

βœ… Build and ensure quality of SMS, email, and push message campaigns

ASSUMPTION: Responsibilities focus heavily on CRM program management and indicate regular engagement with tech platforms and marketing channels.

🎯 Required Qualifications

Education: Bachelor's degree in marketing, business administration, communications, or a related field

Experience: Minimum of 3-5 years in CRM marketing, particularly in retail

Required Skills:

  • Hands-on experience with communication channels (email, SMS, in-app)
  • Proficiency in Braze, Dutchie, Sweed, SpringBig, Monday.com, and Smartsheets
  • Exceptional project management and organizational skills

Preferred Skills:

  • Experience with webhooks and API
  • Proficiency with Adobe Creative Suite

ASSUMPTION: Emphasis is on technical and strategic skills, with a focus on data-driven decision-making, common in advanced CRM roles.

πŸ’° Compensation & Benefits

Salary Range: $90,000 - $105,000 USD

Benefits:

  • Career Growth Opportunities
  • Comprehensive Health, Dental, and Vision Insurance
  • Generous PTO and Parental Leave
  • 401(K) Retirement Plan
  • Product Discounts and Employee Referral Bonuses

Working Hours: 40 hours per week, with flexibility for night and weekend hours as required

ASSUMPTION: Compensation is competitively aligned with industry standards for similar roles, indicating a well-rounded benefits package typical for managerial positions in the cannabis industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Cannabis

Company Size: Not Specified

Founded: Not Specified

Company Description:

  • Leader in cannabis with a global presence
  • Innovative product offerings in both medical and adult-use markets
  • Dedicated to corporate social responsibility through initiatives like "Rooted in Good"

Company Specialties:

  • High-quality cannabis products
  • Community outreach initiatives
  • Industry-focused research and development

Company Website: https://curaleaf.com/

ASSUMPTION: The company fosters a culture of innovation and social responsibility, consistent with major cannabis brands aiming for market leadership.

πŸ“Š Role Analysis

Career Level: Mid to Senior level management

Reporting Structure: Likely reports to senior management or director within marketing

Work Arrangement: On-site

Growth Opportunities:

  • Professional development in CRM and marketing
  • Potential for advancement to senior strategic roles
  • Access to industry-leading tools and platforms

ASSUMPTION: The role offers significant growth potential within the rapidly expanding cannabis sector, appealing to professionals seeking advancement in a dynamic industry.

🌍 Location & Work Environment

Office Type: Corporate office with collaborative spaces

Office Location(s): Stamford, Connecticut

Geographic Context:

  • Located in a bustling metropolitan area
  • Accessible to public transport and major highways
  • Cultural and professional development opportunities nearby

Work Schedule: Predominantly weekday hours with possible need for flexible scheduling

ASSUMPTION: Stamford provides a strategic geographical advantage being part of a broader business hub, likely supporting a conducive environment for professional and personal growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application review and shortlisting
  • First-round interview focusing on CRM experience
  • Technical assessment on job-specific skills
  • Final interview discussing strategic fit and company culture

Key Assessment Areas:

  • Technical CRM skills and knowledge
  • Strategic thinking and project management capabilities
  • Adaptability to dynamic industry trends

Application Tips:

  • Highlight previous CRM success stories
  • Focus on collaborative project experiences
  • Demonstrate strong problem-solving and analytical prowess

ATS Keywords: CRM, Retail, Email Marketing, Data Analysis, Project Management

ASSUMPTION: The application process will heavily weigh experience and technical competencies, reflecting the role's strategic and execution requirements.

πŸ› οΈ Tools & Technologies

  • Braze, Dutchie, Sweed, SpringBig for CRM
  • Monday.com and Smartsheets for project management
  • Adobe Creative Suite for marketing materials

ASSUMPTION: Proficiency in these tools is crucial given the job's technical demands, aligning with industry practices for comprehensive CRM management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Lead and Inspire
  • Commit to Win
  • ONE Curaleaf
  • Driven to Deliver Excellence

Work Style:

  • Collaborative and open communication
  • Adaptive to changes and dynamic environments
  • Proactive and innovation-focused

Self-Assessment Questions:

  • How do you adapt to rapidly changing environments?
  • Can you describe a successful CRM strategy you've led?
  • What aspects of Customer Relationship Management excite you most?

ASSUMPTION: Cultural fit hinges on aligning with Curaleaf’s mission-driven approach and ability to contribute positively in a high-growth environment.

⚠️ Potential Challenges

  • Navigating a rapidly growing and evolving industry
  • Balancing strategic and tactical workload
  • Integrating cross-functional team goals with CRM strategies
  • Managing expectations in a high-demand, customer-centric role

ASSUMPTION: Challenges may arise from balancing innovation with operational demands in a fast-paced industry, requiring adaptive strategies.

πŸ“ˆ Similar Roles Comparison

  • Similar roles typically involve strategic oversight of communication channels
  • Comparative positions may emphasize broader marketing functions beyond CRM
  • Some positions may include a heavier focus on direct customer engagement strategies

ASSUMPTION: This role is distinguished by its strategic CRM concentration within a retail-focused environment, with parallels in other industries focusing on customer loyalty.

πŸ“ Sample Projects

  • Implementation of multi-channel CRM marketing initiatives
  • Development of a comprehensive CRM lifecycle journey program
  • Executing strategic communication testing plans

ASSUMPTION: Projects will typically involve cross-functional collaboration and data-driven decision making to optimize customer engagement.

❓ Key Questions to Ask During Interview

  • How does Curaleaf integrate its CRM strategy with overall business goals?
  • What are the top priorities for the CRM team in the coming year?
  • How is success measured for CRM initiatives here?
  • What opportunities exist for professional development within this role?
  • How has Curaleaf adapted its marketing strategies to align with industry trends?

ASSUMPTION: Questions should explore strategic, developmental, and impact-oriented facets, crucial for aligning with company goals and personal growth within the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a detailed resume highlighting relevant CRM experiences
  • Include a cover letter addressing how your skills align with Curaleaf’s mission
  • Be ready to discuss specific CRM and project management successes
  • Follow Curaleaf on social media to engage with company updates

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.