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Marketing Operations Email Specialist

Apple
Full-time
On-site
New York, New York, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Operations Email Specialist

πŸ”Ή Company: Apple

πŸ”Ή Location: New York, New York, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 10, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading global email and notification campaigns end-to-end
  • Collaborating with cross-functional partners to gather requirements and ensure timely communications
  • Managing resources proactively and executing workflows with precision
  • Driving continuous improvement through experimentation and optimization
  • Partnering with data and engineering teams to enhance personalization and automation capabilities

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage complex campaigns and collaborate effectively with various teams.

πŸ“‹ Key Responsibilities

βœ… Lead the end-to-end process of global email and notification campaigns, including intake, segmentation, build, QA, localization, setup, deployment, and monitoring

βœ… Collaborate with cross-functional partners to gather requirements, manage resources, and ensure timely, high-impact communications reach the right audiences

βœ… Produce campaign performance reports and share actionable insights to inform future optimizations

βœ… Advance operational excellence by evolving workflows, maintaining best practices, and developing tools and resources that foster continuous improvement

βœ… Partner with data and engineering teams to drive personalization and automation capabilities, and work closely with marketing teams to shape the experimentation roadmap

ASSUMPTION: This role involves managing multiple campaigns simultaneously, requiring strong project management skills and the ability to prioritize tasks effectively.

🎯 Required Qualifications

Education: Bachelor's degree in Computer Science, IT, Communications, Marketing, or a related field (or equivalent experience)

Experience: 6+ years of experience managing localized email campaigns for a global brand and 3+ years of management experience leading an operational team

Required Skills:

  • Proven knowledge of email marketing best practices, including technical and regulatory requirements
  • Experience with email marketing tools (e.g., Salesforce, Zeta Global, Braze)
  • Familiarity with HTML, CSS, and JavaScript for email customization
  • Proficiency in querying and analyzing data using SQL on cloud-based data platforms such as Snowflake
  • Solid understanding of audience segmentation, data workflows, and marketing automation
  • Demonstrated ability to design A/B tests, analyze campaign performance, and deliver actionable recommendations

Preferred Skills:

  • Ability to adapt to constant change and work effectively in a fast-paced environment
  • Strong project management and organizational skills
  • Knowledge of Content Management Systems (e.g., Adobe Experience Manager)
  • Experience with Tableau reporting
  • Excellent time management skills, attention to detail, and outstanding problem-solving skills
  • Effective communication and collaboration skills
  • Excellent team player

ASSUMPTION: Candidates with experience in a similar role within a global organization and familiarity with Apple's products and services may have an advantage.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Marketing Operations Specialist with 6+ years of experience in New York, NY)

Benefits:

  • Comprehensive health, dental, and vision insurance
  • 401(k) matching
  • Generous time off and paid holidays
  • Employee discounts on Apple products
  • Tuition reimbursement and professional development opportunities

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:30 PM (with flexibility for campaign needs)

ASSUMPTION: Salary and benefits may vary based on individual qualifications, experience, and market conditions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Apple operates in the competitive technology and electronics manufacturing industry, focusing on innovation, design, and user experience.

Company Size: Apple is a large, multinational corporation with over 137,000 employees worldwide, offering extensive resources and growth opportunities.

Founded: Apple was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne, revolutionizing the personal computer industry and expanding into consumer electronics, software, and online services.

Company Description:

  • Apple is known for its commitment to simplicity, innovation, and high-quality products, including the iPhone, iPad, Mac, Apple Watch, and Apple TV
  • The company's ecosystem of services, such as the App Store, Apple Music, iCloud, and Apple TV+, provides a seamless user experience across devices
  • Apple prioritizes privacy, security, and accessibility in its products and services

Company Specialties:

  • Design and development of consumer electronics and software
  • Retail and online sales of products and services
  • Marketing and advertising across Apple Services

Company Website: apple.com

ASSUMPTION: Working at Apple offers exposure to cutting-edge technology, a strong brand, and opportunities for professional growth within a large, global organization.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level of the marketing operations career path, offering opportunities for growth and advancement within Apple's marketing organization.

Reporting Structure: The Marketing Operations Email Specialist will report directly to the Marketing Operations Manager and collaborate with cross-functional teams, including marketing, data, and engineering.

Work Arrangement: This is an on-site role based in New York, NY, with the possibility of occasional remote work for specific tasks or projects.

Growth Opportunities:

  • Advancement to senior roles within marketing operations or related fields
  • Expansion into other areas of marketing, such as brand management, product marketing, or campaign management
  • Opportunities to work on high-impact projects and campaigns across Apple's diverse product portfolio

ASSUMPTION: Success in this role may lead to increased responsibilities, leadership opportunities, or cross-functional career growth within Apple's marketing organization.

🌍 Location & Work Environment

Office Type: Apple's New York office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 100 South Buckhout Street, Foster City, CA 94404

Geographic Context:

  • New York City offers a vibrant, multicultural environment with numerous amenities, attractions, and networking opportunities
  • The Foster City office is located in the San Francisco Bay Area, providing easy access to Silicon Valley and tech industry events
  • The office is situated near public transportation, making it easily accessible for commuters

Work Schedule: The work schedule is primarily Monday-Friday, 9:00 AM - 5:30 PM, with flexibility for campaign needs and occasional overtime during peak periods.

ASSUMPTION: Working in a dynamic, fast-paced environment like Apple's marketing organization may require adaptability, strong communication skills, and the ability to manage multiple priorities effectively.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen to assess communication skills and cultural fit
  • Technical assessment to evaluate email marketing skills and campaign management experience
  • On-site interview with the hiring manager and cross-functional team members to discuss the role, responsibilities, and fit
  • Final interview with senior leadership to discuss career growth and long-term potential

Key Assessment Areas:

  • Email marketing expertise and campaign management skills
  • Project management and organizational skills
  • Communication and collaboration abilities
  • Problem-solving and analytical thinking
  • Cultural fit and alignment with Apple's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant email marketing, campaign management, and project management experience
  • Include specific examples of successful email campaigns, A/B tests, and performance metrics
  • Demonstrate your understanding of Apple's products, services, and marketing strategies in your application materials
  • Prepare thoughtful questions about the role, team, and company to ask during the interview

ATS Keywords: Email Marketing, Campaign Management, Project Management, Data Analysis, A/B Testing, Marketing Automation, HTML, CSS, JavaScript, SQL, Cross-Functional Collaboration, Continuous Improvement

ASSUMPTION: Applicants should emphasize their relevant experience, skills, and achievements in email marketing and campaign management to increase their chances of success in the application process.

πŸ› οΈ Tools & Technologies

  • Email marketing tools: Salesforce, Zeta Global, Braze
  • HTML, CSS, JavaScript for email customization
  • SQL for data querying and analysis
  • Cloud-based data platforms: Snowflake
  • Content Management Systems: Adobe Experience Manager
  • Reporting tools: Tableau

ASSUMPTION: Familiarity with Apple's proprietary tools and platforms may be beneficial but is not explicitly required for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Accessibility
  • Education
  • Environmental Stewardship
  • Inclusion and Diversity
  • Privacy
  • Quality
  • Sustainability
  • Truth
  • Accessibility

Work Style:

  • Collaborative and cross-functional
  • Data-driven and analytical
  • Innovative and creative
  • Results-oriented and focused on continuous improvement

Self-Assessment Questions:

  • How do you embody Apple's commitment to accessibility in your work?
  • Can you describe a time when you used data to drive a marketing decision or improve a campaign?
  • How do you approach collaboration and cross-functional teamwork in a dynamic, fast-paced environment?

ASSUMPTION: Applicants should demonstrate a strong understanding of Apple's values and how they align with their personal and professional principles to ensure a good cultural fit.

⚠️ Potential Challenges

  • Managing multiple campaigns simultaneously, requiring strong prioritization and time management skills
  • Adapting to constant change and evolving priorities in a fast-paced marketing environment
  • Collaborating effectively with cross-functional teams, including data, engineering, and marketing, to drive continuous improvement
  • Balancing the need for high-quality campaigns with the requirement for timely execution

ASSUMPTION: Applicants should be prepared to address these challenges proactively and demonstrate their ability to thrive in a dynamic, fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike other marketing roles, this position focuses specifically on email and notification campaigns, requiring deep expertise in email marketing best practices and tools
  • Apple's global scale and brand recognition offer unique opportunities for high-impact campaigns and exposure to diverse audiences
  • Career progression may involve expanding into other marketing channels or taking on leadership roles within Apple's marketing organization

ASSUMPTION: Applicants should consider the unique aspects of this role and how it aligns with their career goals and interests in marketing and campaign management.

πŸ“ Sample Projects

  • Managing a global email campaign for a new product launch, including segmentation, localization, and A/B testing to optimize open rates and conversions
  • Developing and implementing a marketing automation workflow to improve campaign efficiency and personalization
  • Analyzing campaign performance data to identify trends, optimize targeting, and inform future marketing strategies

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they demonstrate their skills and qualifications for this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the broader marketing organization?
  • How does Apple approach experimentation and continuous improvement in its marketing campaigns?
  • What are the most significant challenges facing the marketing team currently, and how can this role help address them?
  • What opportunities are there for professional growth and development within this role and the marketing organization?
  • How does Apple support work-life balance for its employees, particularly in a fast-paced marketing environment?

ASSUMPTION: Applicants should ask thoughtful, well-researched questions that demonstrate their interest in the role and commitment to understanding Apple's marketing organization and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant email marketing, campaign management, and project management experience
  • Prepare for the interview by researching Apple's products, services, and marketing strategies, as well as the specific requirements and responsibilities of the role
  • Follow up with a thank-you note after the interview to reiterate your interest in the position and express your appreciation for the opportunity to discuss the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.