C

Marketing Operations Manager

CSL
Full-time
Remote
Worldwide
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Operations Manager

πŸ”Ή Company: CSL Plasma

πŸ”Ή Location: Boca Raton, FL (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 21, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site with ability to travel (10%)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing multi-channel marketing campaigns to drive business growth
  • Serving as the main liaison between marketing, digital products, I.T., and agency teams
  • Identifying and improving marketing processes for efficiency and quality
  • Managing marketing investments, monthly accounting, and procurement activities

ASSUMPTION: This role requires a high level of organization, project management skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Manage project timelines, allocate resources, and track campaign performance

βœ… Improve marketing processes across all marketing departments, including both non-digital and digital channels, paid and owned

βœ… Collaborate with I.T. to integrate technologies into marketing processes, assisting agency partners and marketing teams

βœ… Support the alignment, mapping, and integration of marketing data and donor data across platforms

βœ… Serve as the primary admin for marketing productivity tools and train team members on their use

βœ… Manage marketing billings, contracts, and resourcing activities

βœ… Partner with procurement on contract renewals, vendor set up, legal reviews, contract signatures, and purchase orders

βœ… Identify and document processes to maximize resource efficiency and improve usage of marketing technology

βœ… Ensure processes are communicated and facilitate compliance of the processes

ASSUMPTION: This role requires a strong understanding of marketing processes, marketing technology, and project management principles.

🎯 Required Qualifications

Education: Bachelor's degree in marketing, business, or related field (MBA preferred)

Experience: 5+ years of relevant marketing work experience

Required Skills:

  • Expertise in assessing marketing processes and finding ways to improve quality of work
  • Experience working with agencies and vendors
  • Strong project management skills
  • Proficiency in marketing technology and productivity tools
  • Excellent communication and collaboration skills

Preferred Skills:

  • Experience with specific marketing tools mentioned in the job description (e.g., Teams, Jira, Monday, Canva, Khoros, Lytho, Litmus)
  • Familiarity with marketing data integration and management

ASSUMPTION: Candidates with experience in a similar role or a background in marketing operations will be well-suited for this position.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Estimated based on industry standards for a Marketing Operations Manager with 5-10 years of experience)

Benefits:

  • Options for health care benefits, including medical, dental, and vision coverage
  • Company-provided basic life insurance and Short- and Long-Term Disability
  • 401(k) Savings Program
  • Paid Time Off (PTO) for vacations, illness, and other personal business
  • Paid observed holidays as designated by the Company

Working Hours: Full-time, typically Monday-Friday, 8:30 AM - 5:00 PM (EST)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Pharmaceutical Manufacturing

Company Size: 10,001+ employees

Founded: CSL Plasma is a division of CSL Behring, which was founded in 1916

Company Description:

  • CSL Plasma is one of the world's largest collectors of human plasma
  • Their work helps ensure that people with rare and serious diseases are able to live normal, healthy lives
  • CSL Plasma is committed to excellence and innovation in everything they do

Company Specialties:

  • Plasma collection and processing
  • Plasma-derived therapies
  • Biotherapeutics

Company Website: cslplasma.com

ASSUMPTION: CSL Plasma is a large, established company with a strong focus on innovation and quality in the pharmaceutical industry.

πŸ“Š Role Analysis

Career Level: Mid-level to senior marketing role with potential for growth within the marketing department or the broader CSL organization

Reporting Structure: Reports directly to the Director of Brand, Advertising and Media

Work Arrangement: On-site with ability to travel as needed (10%)

Growth Opportunities:

  • Potential to take on more responsibility and advance within the marketing department
  • Opportunities to work on diverse projects and campaigns
  • Possibility to transition into other roles within the broader CSL organization

ASSUMPTION: This role offers opportunities for professional growth and development within a large, established organization.

🌍 Location & Work Environment

Office Type: Corporate headquarters with a professional work environment

Office Location(s): Boca Raton, FL

Geographic Context:

  • Boca Raton is located in South Florida, with a subtropical climate and a diverse population
  • The area offers a range of cultural, recreational, and entertainment options
  • Boca Raton is easily accessible by major highways and is close to both Fort Lauderdale-Hollywood International Airport and Palm Beach International Airport

Work Schedule: Full-time, typically Monday-Friday, 8:30 AM - 5:00 PM (EST)

ASSUMPTION: The work environment at CSL Plasma's corporate headquarters is professional and collaborative, with opportunities for growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the hiring manager and other team members
  • Final interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Marketing knowledge and experience
  • Project management skills
  • Communication and collaboration skills
  • Problem-solving and analytical skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Be prepared to discuss your experience with marketing processes, marketing technology, and project management
  • Research CSL Plasma and be ready to discuss how your skills and experience align with the company's mission and values

ATS Keywords: Marketing Operations, Marketing Manager, Project Management, Marketing Technology, Marketing Processes, Campaign Management, Vendor Management, Procurement, Marketing Investments

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their relevant experience and skills throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Marketing productivity tools: Teams, Jira, Monday, Canva, Khoros, Lytho, Litmus
  • Project management tools: Asana, Trello, or similar
  • Marketing automation tools: Marketo, HubSpot, or similar
  • Data management tools: Salesforce, Microsoft Dynamics, or similar

ASSUMPTION: Familiarity with the specific marketing tools mentioned in the job description is preferred, but not required. Candidates should be willing to learn and adapt to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centric
  • Innovation
  • Integrity
  • Collaboration
  • Excellence

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and open to change
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • Do you have experience working in a collaborative, team-oriented environment?
  • Are you proactive and results-driven, with a strong work ethic?
  • Are you adaptable and open to change, with a willingness to learn and grow in your role?

ASSUMPTION: Candidates who are a strong cultural fit for CSL Plasma will demonstrate a commitment to the company's values and a willingness to collaborate and adapt in a dynamic work environment.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Working with cross-functional teams and stakeholders
  • Adapting to changes in marketing strategies and priorities
  • Ensuring compliance with marketing processes and procedures

ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Marketing Operations Manager vs. Marketing Manager: A Marketing Operations Manager focuses more on process improvement, technology integration, and data management, while a Marketing Manager is more focused on campaign strategy and execution
  • Industry-specific context: This role is specific to the pharmaceutical manufacturing industry, with a focus on plasma collection and processing
  • Career path comparison: This role can lead to advancement within the marketing department or the broader CSL organization, with potential for growth into senior marketing or management roles

ASSUMPTION: This role offers unique opportunities and challenges compared to similar marketing roles in other industries or organizations.

πŸ“ Sample Projects

  • Implementing a new marketing automation platform to streamline campaign management and improve data tracking
  • Developing and implementing a new marketing process to improve the efficiency of vendor management and procurement
  • Collaborating with I.T. to integrate marketing data with other systems to improve data accuracy and accessibility

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that a Marketing Operations Manager might undertake in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does this role fit into the broader organizational structure and strategy?
  • What are the key priorities for this role in the first 90 days?
  • How does CSL Plasma support the professional development and growth of its employees?
  • What is the company culture like, and how does it support collaboration and innovation?

ASSUMPTION: These questions can help candidates better understand the role, the team, and the company culture, and demonstrate their interest and engagement in the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare for your interview by researching CSL Plasma and practicing your responses to common interview questions
  • Follow up with the hiring manager after your interview to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.