S

Marketing Operations Specialist

Stripe
Full-time
On-site
Bangalore, Karnātaka, India
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Operations Specialist

πŸ”Ή Company: Stripe

πŸ”Ή Location: Bangalore, Karnataka, India

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 1, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting marketing teams in generating post-campaign summaries and enriching contact lists
  • Reporting on campaign performance and monitoring lead flow
  • Collaborating with cross-functional teams to ensure high-quality deliverables
  • Working with Salesforce and Marketo to manage campaigns and data

ASSUMPTION: This role requires a balance of analytical skills and attention to detail, with a strong focus on data-driven decision making and process improvement.

πŸ“‹ Key Responsibilities

βœ… Report on campaign performance to help marketing teams assess lead quality and persona alignment

βœ… Summarize MQL data post-campaign and evaluate lead qualification, processing, and routing

βœ… Coordinate with regional marketing teams to audit, clean, and enrich contact lists based on event registration requirements, ensuring accurate and targeted outreach

βœ… Generate reports and dashboards in Salesforce to track campaign attribution and sales follow-up effectiveness

βœ… Monitor lead flow and system performance, identifying opportunities for improvement

βœ… Create detailed lead lists for event attendees to upload into CRM adhering to strict Stripe’s privacy policy

βœ… Enrich third party account lists using available data sources

βœ… Assist marketing teams in setting up campaigns in Salesforce, including building UTMs

βœ… Ensure all deliverables meet high-quality standards with attention to detail

ASSUMPTION: This role involves a mix of data analysis, process management, and stakeholder communication, requiring strong organizational skills and the ability to work independently.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field preferred

Experience: 2+ years of experience in marketing operations or a related field

Required Skills:

  • Proficient in Salesforce and Marketo
  • Strong analytical skills with the ability to interpret data and provide actionable insights
  • Excellent attention to detail and organizational skills
  • Ability to work collaboratively with cross-functional teams and manage multiple projects
  • Familiarity with CRM systems and data management best practices
  • Knowledge of digital marketing principles and campaign management

Preferred Skills:

  • Experience with Salesforce Marketing Cloud
  • Fluency in local language (Kannada)

ASSUMPTION: While not explicitly stated, proficiency in local language may be beneficial for effective communication with local teams and stakeholders.

πŸ’° Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated, based on industry standards for the role, experience level, and location)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) with company matching
  • Generous vacation and holiday policy
  • Parental leave and family planning benefits
  • Commuter benefits and transportation reimbursement
  • Employee assistance program
  • Professional development opportunities

Working Hours: Full-time (40 hours/week), with flexibility for remote work as needed

ASSUMPTION: The salary range is estimated based on industry standards for a Marketing Operations Specialist role in Bangalore, considering the candidate's experience level. Actual compensation may vary based on factors such as skills, qualifications, and market conditions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Technology, Information, and Internet. Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow their revenue, and accelerate new business opportunities.

Company Size: 5,001-10,000 employees. Stripe's large size offers opportunities for career growth and exposure to diverse projects, while also providing the resources and infrastructure to support employees' professional development.

Founded: 2010. Stripe was founded with a mission to increase the GDP of the internet and has since grown into a global leader in digital payments and financial services.

Company Description:

  • Stripe builds programmable financial services, enabling businesses to accept payments, grow their revenue, and accelerate new business opportunities.
  • The company aims to increase the GDP of the internet by providing financial infrastructure for businesses of all sizes, from startups to large enterprises.
  • Stripe's platform is designed to be flexible, scalable, and easy to use, allowing businesses to integrate payment processing, invoicing, and other financial services into their existing systems.

Company Specialties:

  • Payment processing
  • Financial infrastructure
  • Business growth and revenue acceleration
  • Global financial services

Company Website: https://stripe.com

ASSUMPTION: Stripe's focus on innovation, global expansion, and customer-centric approach makes it an attractive employer for individuals seeking a dynamic and impactful work environment.

πŸ“Š Role Analysis

Career Level: Mid-level. This role is suitable for candidates with 2-5 years of experience in marketing operations or a related field, looking to grow their career in a dynamic and challenging environment.

Reporting Structure: The Marketing Operations Specialist will report to the Marketing Services team within the Stripe Delivery Center (SDC). The SDC is accountable for the delivery of all aspects of email demand and lead generation activities, lead nurturing, and conversion programs.

Work Arrangement: On-site, with flexibility for remote work as needed. This role requires regular on-site presence to collaborate effectively with cross-functional teams and stakeholders.

Growth Opportunities:

  • Expanding skills and expertise in marketing operations, data analysis, and process improvement
  • Gaining exposure to global marketing campaigns and cross-functional teams
  • Potential career progression into senior marketing operations roles or related fields

ASSUMPTION: This role offers strong growth opportunities for candidates looking to develop their skills and advance their career in marketing operations within a dynamic and innovative organization.

🌍 Location & Work Environment

Office Type: On-site, with a modern and collaborative work environment. Stripe's Bangalore office is located in the heart of the city's tech hub, offering easy access to amenities and public transportation.

Office Location(s): 10, Boulevard Haussmann, Paris, Ile-de-France 75009, FR

Geographic Context:

  • Bangalore is the capital of the Indian state of Karnataka and is known for its thriving tech industry, vibrant culture, and diverse cuisine.
  • The city is home to numerous tech companies, startups, and incubators, providing ample opportunities for networking and professional growth.
  • Bangalore offers a mix of urban and suburban living, with a range of housing options and neighborhoods to suit different preferences and budgets.

Work Schedule: Full-time (40 hours/week), with flexibility for remote work as needed. The work schedule may vary depending on project timelines and team needs.

ASSUMPTION: Bangalore's thriving tech industry and vibrant culture make it an attractive location for professionals seeking a dynamic and innovative work environment, with ample opportunities for personal and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study presentation
  • On-site or virtual interview with the marketing team and other stakeholders
  • Final decision and offer

Key Assessment Areas:

  • Data analysis and interpretation skills
  • Attention to detail and process improvement mindset
  • Collaboration and communication skills
  • Problem-solving and critical thinking abilities
  • Cultural fit and alignment with Stripe's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of marketing operations, data analysis, and process improvement
  • Showcase your ability to work collaboratively with cross-functional teams and stakeholders
  • Prepare for behavioral and situational interview questions that assess your problem-solving, communication, and teamwork skills

ATS Keywords: Marketing Operations, Salesforce, Marketo, Campaign Performance, Lead Generation, Data Analysis, Process Improvement, Cross-Functional Teams, Stakeholder Communication

ASSUMPTION: Stripe's recruitment process is designed to assess candidates' skills, cultural fit, and potential for growth within the organization. Applicants should be prepared to demonstrate their relevant experiences and abilities throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Salesforce
  • Marketo
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Google Workspace (Gmail, Google Drive, Google Docs)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: While not explicitly stated, candidates should be comfortable using a range of tools and technologies to support their work in marketing operations, data analysis, and process improvement.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Users first
  • Global perspective
  • Bias towards action
  • Long-term impact
  • Team over self

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and responsive to change
  • Results-focused and action-oriented
  • Committed to continuous learning and improvement

Self-Assessment Questions:

  • Do I align with Stripe's company values, particularly "users first" and "global perspective"?
  • Am I comfortable working in a dynamic, fast-paced environment with a bias towards action?
  • Do I thrive in a collaborative work environment and enjoy working with cross-functional teams?

ASSUMPTION: Stripe's company values and work style emphasize a user-centric, global, and collaborative approach to problem-solving and decision-making. Candidates should assess their fit with these values and work style preferences before applying.

⚠️ Potential Challenges

  • Managing multiple projects and priorities in a fast-paced environment
  • Working with large datasets and ensuring data accuracy and integrity
  • Collaborating effectively with cross-functional teams and stakeholders across different time zones
  • Adapting to changes in processes, tools, and priorities as the company grows and evolves

ASSUMPTION: While Stripe offers numerous opportunities for growth and development, candidates should be prepared to navigate the challenges that come with working in a dynamic, fast-paced environment with a global focus.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses primarily on marketing operations, data analysis, and process improvement
  • This role requires a strong analytical mindset and attention to detail, as well as excellent communication and collaboration skills
  • Career progression in marketing operations may lead to senior roles within the marketing department or related fields, such as data analysis or process management

ASSUMPTION: Candidates should consider the unique aspects of this role and how it differs from other marketing or operations positions, as well as the potential career growth opportunities within the field of marketing operations.

πŸ“ Sample Projects

  • Analyzing campaign performance data to identify trends and optimize marketing strategies
  • Developing and implementing processes to improve lead qualification, routing, and follow-up
  • Collaborating with regional marketing teams to ensure accurate and targeted outreach to event attendees

ASSUMPTION: These sample projects illustrate the data-driven, process-oriented nature of the Marketing Operations Specialist role and the importance of collaboration and communication with cross-functional teams.

❓ Key Questions to Ask During Interview

  • Can you describe the typical campaign lifecycle and how marketing operations supports each stage?
  • How does the Marketing Operations team collaborate with other marketing departments and stakeholders to ensure consistent and effective communication?
  • What are the most challenging aspects of working in marketing operations at Stripe, and how does the team address these challenges?
  • How does Stripe support the professional development and growth of its marketing operations team members?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, as well as assess their fit with the organization's values and work style.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Stripe Jobs portal
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare for the interview process by researching Stripe's company values, work style, and the specific requirements of this role
  • Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.