Merchandising & Marketing Department Specialist

📌 Core Information

🔹 Job Title: Merchandising & Marketing Department Specialist

🔹 Company: Albertsons Companies

🔹 Location: Pleasanton, California

🔹 Job Type: Full time

🔹 Category: Retail Grocery

🔹 Date Posted: July 30, 2025

🔹 Experience Level: 1-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting total store customer service for the division
• Maintaining complex records and responding to inquiries
• Collecting data for special projects or reports
• Updating information and preparing reports
• Coordinating special programs and events

ASSUMPTION: This role involves a mix of administrative and customer service tasks, with a focus on data management and special projects.

📋 Key Responsibilities

✅ Assist with total store customer service for the division

✅ Maintain complex records and respond to inquiries in area of responsibility

✅ Collect data/information for department use in special projects or reports

✅ Update information and reports typically on the computer

✅ Check information for accuracy and prepare and balance data

✅ Answer department phones as needed and route to appropriate area

✅ Review information/data and make decisions within very defined guidelines, parameters, and instruction

✅ Examine and prioritize documents to determine work to be completed or best course of action

✅ Collect information for specific department reports and create and maintain complex reports

✅ Sort, file and maintain invoices, receipts, contracts, or other special department documents

✅ Compile minor statistical data and make and check routine one and two-step math calculations

✅ Complete keyboarding projects such preparing correspondence and mailings

✅ Check own work for accuracy and coordinate special programs and/or events

✅ Review and/or compare information/data and make determination within defined guidelines, parameters, and instruction

✅ Maintain complex records and files, and search and investigate information found in files

✅ Compile information and data from various sources for specific departmental reports, and create reports, graphs and data comparisons

✅ Post records and process departmental documents requiring specific knowledge of functional area

✅ Complete detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms

✅ Respond to inquiries that require specialized knowledge of the function to respond

✅ Analyze and develop major projects and carry projects through to completion

✅ Research and interpret a variety of levels of information

✅ Maintain unit documents such as ledgers, financial records, service information, etc

✅ Coordinate and implement approved changes in policies and procedures affecting unit

✅ Provide advice and assistance to other employees in unit and act as liaison to other units

✅ Monitor daily work of a group of lower level specialist and make adjustments in division of work to ensure timely accurate completion of work

✅ Train new employees on job tasks

✅ Act as a resource to staff in work group

✅ Provide input to management on performance reviews of staff in work group

✅ May participate in interviews and provide input to management during selection process of new members to work group

ASSUMPTION: This role requires a high level of attention to detail, strong organizational skills, and the ability to multitask and prioritize workloads.

🎯 Required Qualifications

Education: High School Diploma required. College degree preferred or relevant job experience.

Experience: 1-2 years' experience in Retail Grocery and/or pricing, buying, marketing or merchandising fields.

Required Skills:

• Strong written and verbal communication skills
• Excellent keyboarding skills
• Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced)
• Excellent computer skill: word processing and/or spreadsheet
• Be detail oriented, ability to organized, and strong analytical skills
• Possess ability to direct, organize, lead and control work group staff

Preferred Skills:

• Experience with specific software or systems used in the department
• Bilingual or multilingual skills

ASSUMPTION: While a college degree is preferred, relevant job experience in the retail grocery industry may be considered equivalent.

💰 Compensation & Benefits

Salary Range: $25.38 to $33.00 per hour. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off, including vacation, holidays, sick pay (for eligibility requirements, please visit myACI Benefits: https://myaci-benefits.com)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Working Hours: Full-time position with standard retail hours, including evenings, weekends, and holidays as needed.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's qualifications and the company's assessment of their fit for the role.

📌 Applicant Insights

🔍 Company Context

Industry: Retail Grocery

Company Size: 10,001+ employees. As a large company, Albertsons Companies offers extensive resources and opportunities for career growth and development.

Founded: Albertsons Companies was founded in 1939 and has since grown to become one of the largest food and drug retailers in the United States.

Company Description:

• Operates 2,270 retail stores with 1,728 pharmacies, 405 associated fuel centers, 22 dedicated distribution centers, and 19 manufacturing facilities
• Supports the retail operations of 284 retail stores in northern California, northeastern Nevada, and Hawaii
• Committed to bringing people together around the joys of food and to inspire well-being by transforming the grocery and pharmacy-health experience for customers

Company Specialties:

• Retail Grocery
• Pharmacy
• Distribution
• Manufacturing

Company Website: https://www.albertsonscompanies.com/

ASSUMPTION: Albertsons Companies is a well-established retailer with a strong presence in the United States, offering a wide range of career opportunities in various departments.

📊 Role Analysis

Career Level: Mid-level. This role involves a mix of administrative and customer service tasks, with a focus on data management and special projects. It requires a high level of attention to detail and strong organizational skills.

Reporting Structure: The Merchandising & Marketing Department Specialist reports directly to the Department Manager.

Work Arrangement: On-site, with standard retail hours, including evenings, weekends, and holidays as needed.

Growth Opportunities:

• Advancement to a higher-level specialist or management position within the department
• Transition to a different department or division within the company
• Professional development and training opportunities

ASSUMPTION: As a large company, Albertsons Companies offers various growth and development opportunities for employees who demonstrate strong performance and initiative.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Pleasanton, California

Geographic Context:

• Pleasanton is located in the San Francisco Bay Area, offering a mix of urban and suburban living
• The area has a Mediterranean climate, with mild winters and warm, dry summers
• Pleasanton is known for its high quality of life, excellent schools, and numerous parks and recreational facilities

Work Schedule: Full-time, with standard retail hours, including evenings, weekends, and holidays as needed.

ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer service and data management. The office is located in a suburban area with easy access to amenities and recreational opportunities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check
• Job offer

Key Assessment Areas:

• Customer service skills
• Data management and analytical skills
• Attention to detail and organizational skills
• Communication and interpersonal skills

Application Tips:

• Highlight relevant experience in retail grocery, data management, or customer service
• Tailor your resume and cover letter to emphasize the skills and experiences most relevant to this role
• Prepare for behavioral and situational interview questions that focus on customer service, data management, and problem-solving skills

ATS Keywords: Merchandising, Marketing, Department Specialist, Retail Grocery, Customer Service, Data Management, Administrative, Special Projects

ASSUMPTION: The application process for this role is typical for a corporate position in the retail industry, with a focus on assessing customer service, data management, and analytical skills.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Retail-specific software or systems (e.g., SAP, Oracle, JDA)
• Customer relationship management (CRM) software

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the department and the company's standard software suite.

👔 Cultural Fit Considerations

Company Values:

• Put people first
• Be customer driven
• Value different perspectives
• Raise the bar
• Act as owners
• Be one team
• Build belonging
• Commit to a healthy future

Work Style:

• Collaborative and team-oriented
• Focused on customer service and data-driven decision-making
• Fast-paced and dynamic
• Results-oriented and goal-focused

Self-Assessment Questions:

• Do you have strong written and verbal communication skills?
• Are you detail-oriented and organized, with strong analytical skills?
• Do you have experience working in a fast-paced, dynamic environment?
• Are you comfortable working with data and using software tools to manage and analyze information?
• Do you have a customer-focused mindset and a commitment to providing excellent customer service?

ASSUMPTION: Albertsons Companies values a diverse and inclusive work environment, with a strong focus on customer service and data-driven decision-making.

⚠️ Potential Challenges

• Working in a fast-paced, dynamic environment with a high volume of customer inquiries and data management tasks
• Managing multiple priorities and deadlines, with a focus on accuracy and attention to detail
• Adapting to changes in policies, procedures, and work processes
• Working evenings, weekends, and holidays as needed

ASSUMPTION: The potential challenges of this role are typical for a corporate position in the retail industry, with a focus on customer service, data management, and adaptability.

📈 Similar Roles Comparison

• Compared to other department specialist roles, this position has a stronger focus on data management and special projects
• In the retail grocery industry, this role is similar to other merchandising and marketing positions, with a focus on customer service and data-driven decision-making
• Career-wise, this role offers opportunities for advancement to higher-level specialist or management positions within the department, as well as potential transitions to different departments or divisions within the company

ASSUMPTION: This role is similar to other department specialist positions in the retail grocery industry, with a focus on customer service, data management, and adaptability.

📝 Sample Projects

• Analyzing sales data to identify trends and make data-driven recommendations for merchandising and marketing strategies
• Developing and implementing special promotional events or campaigns to drive customer engagement and sales
• Managing and maintaining complex records and databases, ensuring accuracy and completeness
• Coordinating and executing department-specific projects or initiatives, working collaboratively with cross-functional teams

ASSUMPTION: The specific projects and initiatives in this role may vary depending on the department and the company's current priorities and goals.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role fit into the overall department and company structure, and what opportunities are there for growth and development?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the company support work-life balance for employees in this role?
• What are the most important qualities and skills for success in this role, and how can I best demonstrate them in the interview process?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://fw.tv/iframe/player?amp=1&channel=talent_acquisition&video=gp9481&max_videos=1&cookies_opt_in=true&cookies_root=false
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the interview by researching the company and role, and practicing common interview questions and your responses
• Follow up with the hiring manager after the interview to express your interest in the position and reiterate your qualifications
• If selected for the role, complete the onboarding process and any required training or orientation sessions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.