Multi Brand Specialist - Birmingham

📌 Core Information

🔹 Job Title: Multi Brand Specialist - Birmingham

🔹 Company: Prestige UK Hub

🔹 Location: Birmingham, United Kingdom

🔹 Job Type: Part-Time (2 x per week)

🔹 Category: Retail

🔹 Date Posted: 2025-04-23

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Promoting and demonstrating HUB BRANDS (Murad, Living Proof, Kate Somerville) in retail outlets
• Achieving sales targets and providing exceptional customer service
• Planning and executing in-store trainings and events
• Maintaining stock availability and merchandising standards
• Working weekends and bank holidays

ASSUMPTION: This role requires a strong focus on sales and customer service, with a significant portion of work happening on weekends and bank holidays. Candidates should be comfortable with this work arrangement.

📋 Key Responsibilities

✅ Achieving sales targets while developing and embedding a premium customer service and building customer loyalty

✅ Increasing counter/account productivity to meet a minimum AVS of £75

✅ Learning and demonstrating product knowledge across all brands, including features, benefits, usage, and application techniques

✅ Maintaining counter/store quality and merchandising, including appearance, cleanliness, and planogram adherence

✅ Submitting daily and weekly reports to the line manager

✅ Developing positive relationships with department store floor managers and head office

✅ Maintaining a strong knowledge of skincare/haircare and beauty trends

✅ Bringing new ideas to the business to maximize sales and hit targets

✅ Arranging store activity and dual sites to drive sales and footfall

✅ Preparing and executing exciting events in-store that contribute to sales targets

✅ Building strong relationships with in-store management and team

✅ Using technical knowledge and selling skills to influence customers and assist them in choosing the right products

✅ Proactively identifying challenges and offering solutions

✅ Managing samples effectively when available in-store

ASSUMPTION: This role involves a high level of customer interaction and requires strong sales and customer service skills. Candidates should be comfortable working in a fast-paced, retail environment.

🎯 Required Qualifications

Education: No specific education requirements mentioned

Experience: Proven experience in sales and achieving/exceeding targets

Required Skills:

• Proven experience in sales and achieving/exceeding targets
• Evidence of growing accounts
• Strong interpersonal, numeracy, and organizational skills
• Excellent team player
• Proactive and self-motivated
• Excellent grooming standards

Preferred Skills:

• Selling experience in FMCG and beauty/skincare

ASSUMPTION: While FMCG and beauty/skincare selling experience is preferred, the company is willing to consider candidates from other sales backgrounds who can demonstrate strong sales skills and a willingness to learn about beauty products.

💰 Compensation & Benefits

Salary Range: £20,000 - £25,000 per year (pro-rated for part-time) - ASSUMPTION: This estimate is based on industry standards for part-time retail sales roles in the UK.

Benefits:

• Working hours to meet peak trade requirements (weekends and bank holidays)
• Opportunity to work with premium beauty brands

Working Hours: 16 hours per week, with a focus on weekends and bank holidays

📌 Applicant Insights

🔍 Company Context

Industry: Personal Care Product Manufacturing

Company Size: 51-200 employees - ASSUMPTION: As a mid-sized company, Prestige UK Hub offers opportunities for growth and career development but may have less bureaucracy than larger organizations.

Founded: Not specified - ASSUMPTION: As a division of Unilever, Prestige UK Hub has likely been established for several years, benefiting from the parent company's extensive resources and experience.

Company Description:

• Unilever Prestige is a division of Unilever focused on producing and marketing prestige beauty products
• The UK Hub specifically caters to the premium and luxury beauty market, offering a range of high-quality and innovative products
• The UK market is known for its discerning consumers who seek premium and luxury items, and Unilever Prestige meets these expectations with a diverse portfolio of luxurious brands and products

Company Specialties:

• REN Clean Skincare
• Murad Skincare
• Living Proof Haircare
• TATCHA Skincare
• Kate Somerville Skincare

Company Website: https://www.unileverprestige.com/

ASSUMPTION: The company's focus on premium and luxury beauty products indicates a commitment to quality and innovation, which may translate to higher expectations for employees.

📊 Role Analysis

Career Level: Mid-level - ASSUMPTION: This role is suitable for candidates with 2-5 years of sales experience, seeking to develop their career in the beauty industry.

Reporting Structure: The role reports directly to the Head of Retail UK & Ireland - ASSUMPTION: This direct reporting structure may provide opportunities for close guidance and mentorship.

Work Arrangement: On-site, with a focus on weekends and bank holidays - ASSUMPTION: Candidates should be comfortable working in a retail environment and be available to work during peak trading hours.

Growth Opportunities:

• Progression to a full-time role or a management position within the company
• Expanding product knowledge and expertise within the beauty industry
• Developing leadership and management skills through team-building and event planning

ASSUMPTION: As a mid-sized company with a focus on luxury beauty products, Prestige UK Hub may offer opportunities for growth and career development, particularly for candidates who demonstrate strong sales skills and a commitment to the company's values.

🌍 Location & Work Environment

Office Type: Retail store environment - ASSUMPTION: Candidates should be comfortable working in a fast-paced, customer-facing retail environment.

Office Location(s): Birmingham, United Kingdom

Geographic Context:

• Birmingham is the second-largest city in the UK, with a diverse population and a thriving retail scene
• The city is known for its vibrant cultural attractions, including the Birmingham Museum & Art Gallery and the Symphony Hall
• Birmingham has excellent transport links, with a extensive public transport network and proximity to major motorways

Work Schedule: 16 hours per week, with a focus on weekends and bank holidays - ASSUMPTION: Candidates should be comfortable working in a part-time role with a focus on peak trading hours.

ASSUMPTION: Birmingham's diverse population and thriving retail scene may present unique challenges and opportunities for candidates in this role.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-store assessment or trial shift
• Final interview with the hiring manager

Key Assessment Areas:

• Sales skills and customer service
• Product knowledge and enthusiasm for beauty products
• Teamwork and collaboration
• Problem-solving and adaptability

Application Tips:

• Highlight relevant sales experience and achievements in your resume
• Tailor your cover letter to demonstrate your enthusiasm for the beauty industry and the company's products
• Prepare for the in-store assessment or trial shift by familiarizing yourself with the company's brands and products
• Research the company and its competitors to demonstrate your knowledge of the industry

ATS Keywords: Sales, customer service, beauty products, retail, part-time, weekends, bank holidays, Prestige UK Hub, Unilever, Murad, Living Proof, Kate Somerville, TATCHA, REN

ASSUMPTION: The application process for this role may involve an in-store assessment or trial shift, allowing the company to evaluate candidates' sales skills and customer service in a real-world setting.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Inventory management software
• Customer relationship management (CRM) software

ASSUMPTION: As a retail role, candidates should be comfortable using point-of-sale systems and inventory management software. Familiarity with customer relationship management software may also be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Quality and innovation
• Customer focus
• Collaboration and teamwork

Work Style:

• Fast-paced and dynamic
• Customer-facing and results-driven
• Collaborative and team-oriented

Self-Assessment Questions:

• Do you have a passion for beauty products and a desire to learn about the industry?
• Are you comfortable working in a fast-paced, customer-facing retail environment?
• Do you thrive in a collaborative, team-oriented work environment?

ASSUMPTION: As a company focused on luxury beauty products, Prestige UK Hub may prioritize candidates who demonstrate a genuine enthusiasm for the industry and a commitment to providing exceptional customer service.

⚠️ Potential Challenges

• Working weekends and bank holidays may impact work-life balance
• The fast-paced, customer-facing nature of the role may be challenging for candidates who prefer a more sedentary or independent work environment
• Candidates may face competition from other sales professionals and beauty enthusiasts
• The company's focus on luxury beauty products may require candidates to develop a deep understanding of the industry and its trends

ASSUMPTION: While this role offers opportunities for growth and career development, candidates should be aware of the potential challenges associated with working in a fast-paced, customer-facing retail environment.

📈 Similar Roles Comparison

• This role differs from other retail sales positions in its focus on luxury beauty products and the expectation of a high level of product knowledge and customer service
• As a part-time role, this position may offer more flexibility than full-time retail sales positions, but may also require candidates to be available during peak trading hours
• Candidates with experience in luxury retail or beauty sales may find this role particularly suited to their skills and interests

ASSUMPTION: Candidates should consider the unique aspects of this role and how they align with their career goals and work preferences when comparing it to other retail sales positions.

📝 Sample Projects

• Developing and executing an in-store event to promote a new product launch
• Creating a sales plan to achieve a specific target for a particular brand or product
• Conducting a customer survey to gather feedback on the company's products and services

ASSUMPTION: As a retail sales role, candidates may be expected to develop and execute projects that drive sales and improve the customer experience.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role contribute to the overall success of the company?
• What opportunities are there for growth and development within the company?
• How does the company support work-life balance for part-time employees?
• What are the most challenging aspects of working in this role, and how can I best prepare for them?

ASSUMPTION: Candidates should use the interview process to gather information about the role and the company, and to demonstrate their enthusiasm for the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Highlight relevant sales experience and achievements in your resume
• Tailor your cover letter to demonstrate your enthusiasm for the beauty industry and the company's products
• Prepare for the in-store assessment or trial shift by familiarizing yourself with the company's brands and products
• Research the company and its competitors to demonstrate your knowledge of the industry
• Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.