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Onboarding and Growth Manager, Powered By

ShipBob, Inc.
Full-time
Remote
Worldwide
πŸš€ Growth Marketing
Here's the following the given format and guidelines:

## πŸ“Œ Core Information

### πŸ”Ή Job Title:

Onboarding and Growth Manager, Powered By

### πŸ”Ή Company:

[ShipBob, Inc.](https://www.shipbob.com)

### πŸ”Ή Location:

Remote - United States

### πŸ”Ή Job Type:

[Full-time](https://www.indeed.com/job-types/full-time)

### πŸ”Ή Category:

[Logistics](https://www.indeed.com/jobs/logistics-jobs)

### πŸ”Ή Date Posted:

2025-05-30T22:09:54Z

### πŸ”Ή Experience Level:

[5-10 years](https://www.indeed.com/job-seeker/job-seeker-experience-levels)

### πŸ”Ή Work Arrangement:

[Remote](https://www.indeed.com/jobs/remote-jobs)

### πŸ”Ή Working Hours:

40 hours per week

### πŸ”Ή Salary:

$105,000 - $110,141 per year

- Base salary: $105,000
- Salary range: $66,140 - $110,141
- Currency: [USD](https://www.indeed.com/salaries/currency/USD)

### πŸ”Ή Benefits:

- Medical, Dental, Vision, and Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave and Paid Emergency Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Competitive Salary, Performance Bonus, and Equity
- Variety of Voluntary Benefits
- Referral Bonus Program

## πŸ“Š Job Overview

### πŸ”Ή Key Aspects:

- Onboarding: Responsible for onboarding new Powered By 3PLs
- Merchant Performance: Manage performance and relationship for onboarding 3PLs up until 6-12 weeks post-launch
- Project Management: Lead cross-functional project execution from planning through to post-launch optimization
- Coaching: Provide coaching and mentorship to new team members or partners to ensure clarity on roles and expectations

### πŸ”Ή Key Assessment Notes:

- Assumption: The role requires strong leadership skills and a high level of initiative.

## πŸ“ˆ Key Responsibilities

### 🌟 Onboarding:

- Leverage internal teams and processes to onboard merchants and sellers in an efficient and scalable manner
- Ensure successful onboarding of all systems and that 3PLs are trained on the solutions (WMS and/or SBL)

### 🌟 Merchant Performance:

- Ensure successful onboarding of all systems and that the 3PLs are trained on the solutions (WMS and/or SBL)
- Ensure that we're meeting expectations and SLAs for the 3PLs

### 🌟 Project Management:

- Ensure project timelines, milestones, and deliverables are clearly defined and met
- Facilitate alignment across stakeholders through recurring touchpoints and clear communication
- Identify risks and proactively remove blockers to ensure smooth execution and onboarding

### 🌟 Coaching:

- Provide coaching and mentorship to new team members or partners to ensure clarity on roles and expectations
- Lead regular check-ins to provide feedback and support performance growth

## πŸ“Š Required Qualifications

### πŸ”Ή Education:

- Bachelor’s degree in Business, Marketing, Communication, or related field

### πŸ”Ή Experience:

- Minimum 4 years in a merchant-facing role (Business Development, Account Management, Implementation)

### πŸ”Ή Required Skills:

- Strong leadership skills and a high level of initiative
- Ability to manage and grow Powered By partners
- Experience with project management and cross-functional team leadership
- Knowledge of Salesforce, Outreach, and other sales tools
- Understanding of supply chain and logistics processes

### πŸ”Ή Preferred Skills:

- Experience with 3PLs and WMS/SLB systems
- Familiarity with Powered By partners and ShipBob's proprietary technology

## πŸ“Œ Company Analysis

### πŸ”Ή Company Size:

[Mid-size](https://www.indeed.com/jobs/company-size/mid-size)

### πŸ”Ή Company Industry:

[Transportation, Logistics, Supply Chain and Storage](https://www.indeed.com/jobs/companies/transportation-logistics-supply-chain-and-storage)

### πŸ”Ή Company Headquarters:

Chicago, IL, United States

### πŸ”Ή Company Founded:

2014

### πŸ”Ή Company Description:

Founded in 2014, ShipBob offers best-in-class supply chain and fulfillment capabilities for thousands of brands. ShipBob has an international fulfillment network across the US, Canada, UK, EU, and Australia. ShipBob's proprietary technology combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for ecommerce companies.

### πŸ”Ή Company Specialties:

- Packaging
- Shipping
- Logistics
- E-commerce
- Technology
- Fulfillment
- Supply Chain
- Warehouse Management

## πŸ“ Next Steps for Applicants

### πŸ”Ή To Apply for This Position:

- Submit your application through [this link](https://apply.workable.com/jobs/4555779005/candidates/new)
- Prepare for resume customization based on the required and preferred skills listed
- Follow the application tips provided in the job description

### πŸ”Ή Interview & Assessment Insights:

- Typical Process: The interview process involves multiple rounds, including phone screens, behavioral interviews, and skill assessments.
- Key Assessment Areas: The interview will focus on your understanding of the role, responsibilities, and required skills. You will also be assessed on your problem-solving skills, leadership abilities, and cultural fit.
- Application Tips:
- Tailor your resume and cover letter to highlight the required and preferred skills mentioned in the job description.
- Research the company and the role to demonstrate your understanding and enthusiasm.
- Prepare for behavioral interview questions that focus on your past experiences and how they relate to the role's responsibilities.
- Practice common interview questions and brush up on your technical skills related to the role.

### πŸ”Ή ATS Keywords:

- Business Development
- Account Management
- Implementation
- Project Management
- Cross-functional Team Leadership
- Supply Chain
- Logistics
- WMS
- SBL
- Salesforce
- Outreach
- Sales Tools
- E-commerce
- Fulfillment
- Onboarding
- Coaching
- Mentorship
- Stakeholder Alignment
- Risk Management
- Leadership Skills
- Initiative
- Problem Solving
- Cultural Fit

## πŸ“ˆ Similar Roles Comparison

- Comparison Point 1 - How this role differs from related positions:
- This role focuses on managing and growing Powered By partners, specifically 3PLs, while related roles might focus on different types of partners or have a broader scope of responsibilities.
- The role requires a strong understanding of supply chain processes and may involve more hands-on project management compared to other roles.

- Comparison Point 2 - Industry-specific context:
- The role is in the ecommerce and logistics industry, focusing on supply chain and fulfillment technology. Understanding the industry and its trends is crucial for success in this role.
- The role requires knowledge of relevant tools and technologies, such as WMS, SBL, Salesforce, and Outreach.

- Comparison Point 3 - Career path comparison:
- This role offers opportunities for career growth within the company, as it involves managing and growing a significant part of the business. Success in this role could lead to further leadership opportunities or a transition into a more strategic role within the company.

## πŸ“ Key Questions to Ask During Interview

1. Question 1 - Role-specific:
- Can you describe the day-to-day responsibilities of the Onboarding and Growth Manager, Powered By, and how they align with my skills and experiences?
- What are the key challenges faced by the team and how can this role help address them?

2. Question 2 - Company-specific:
- How does this role contribute to ShipBob's overall mission and strategic goals?
- What are the key priorities for this role in the first 90 days, and how will they align with the company's roadmap?

3. Question 3 - Team and Culture:
- Can you describe the team dynamics and how this role fits within the broader organization?
- What is the company culture like, and how does this role contribute to maintaining and enhancing that culture?

4. Question 4 - Growth and Development:
- What opportunities are there for professional growth and development within this role and the company as a whole?
- How does the company support the growth and development of its employees, particularly in this role?

5. Question 5 - Performance Metrics:
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
- How does the company approach setting and tracking KPIs, and how does this role contribute to that process?

## πŸ“ Disclaimer

- Disclaimer: This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.