Partner Success & Growth Manager

📌 Core Information

🔹 Job Title: Partner Success & Growth Manager

🔹 Company: Prop Firm Match Global – FZCO

🔹 Location: United States (Remote)

🔹 Job Type: Full-Time

🔹 Category: Financial Services

🔹 Date Posted: July 2, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Driving expansion revenue within existing partner accounts through upselling and cross-selling opportunities.
• Ensuring client success and growth through regular check-ins, proactive risk management, and effective cross-team collaboration.
• Building and scaling strong Partner Success processes and, over time, growing and guiding a high-performing team.

ASSUMPTION: This role requires a balance of strategic thinking, data analysis, and strong communication skills to drive client success and revenue growth.

📋 Key Responsibilities

✅ Drive expansion revenue by analyzing product usage and engagement data to identify upsell and cross-sell opportunities, leading strategic expansion discussions with decision-makers, and collaborating with Sales and Product to define scope, pricing, and packaging for new deals.

✅ Ensure client success and growth by designing and delivering clear onboarding plans, running live walkthroughs, conducting structured check-ins and QBRs, tracking key data points in the CRM, identifying risks early, and building and maintaining SOPs and client-facing docs.

✅ Build and scale strong Partner Success processes by owning and continuously improving core workflows, identifying process gaps early, ensuring knowledge-sharing across departments, developing clear handoff and escalation paths, and onboarding, coaching, and supporting team members as the team grows.

ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 5+ years in a Partner Success, Customer Success, or Account Management role within a Fintech/B2B environment

Required Skills:

• Proven track record of driving expansion revenue and managing strategic accounts
• Strong experience using data and CRM tools (e.g., HubSpot, Salesforce) to track client health, usage, and pipeline
• Confident leading QBRs, strategic check-ins, and commercial conversations with senior stakeholders
• Excellent written and verbal communication skills in English
• Strong organizational skills with experience building or managing SOPs, playbooks, or client-facing documentation

Preferred Skills:

• Experience working with partner ecosystems, affiliate networks, or partnership management
• Experience, Interest in or familiarity with the prop trading or trading platform industry
• Leadership experience managing or mentoring junior team members (or readiness to step into this as the team grows)

ASSUMPTION: Candidates with experience in the prop trading industry or a strong understanding of trading platforms may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a 5-10 year experienced candidate in the Fintech sector)

Benefits:

• 100% Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible PTO including sick time, holidays, refresh days, and sabbatical leave after five years

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Prop Firm Match Global – FZCO operates in the Financial Services industry, focusing on proprietary trading and trading platforms.

Company Size: The company has 51-200 employees, which means it offers a mid-sized company culture with opportunities for growth and impact.

Founded: Prop Firm Match Global – FZCO was founded in 2023, making it a relatively new company with a strong focus on innovation and growth.

Company Description:

• The company aims to increase transparency and efficiency in the prop trading industry by helping traders make informed decisions that align with their goals.
• It provides traders with tools and features for comparing challenge details, reading verified reviews, seeing audited payout data, and more from top prop firms.
• Prop Firm Match Global – FZCO is committed to building lasting relationships with its partner firms and ensuring they extract maximum value from the platform.

Company Specialties:

• Proprietary trading
• Trading platforms
• Partner success and growth

Company Website: https://propfirmmatch.com/

ASSUMPTION: Prop Firm Match Global – FZCO is a growing company with a strong focus on innovation and customer success, making it an attractive opportunity for candidates seeking to make an impact in the Fintech industry.

📊 Role Analysis

Career Level: This role is suitable for mid-career professionals with 5-10 years of experience in Partner Success, Customer Success, or Account Management within a Fintech/B2B environment.

Reporting Structure: The Partner Success & Growth Manager will report directly to the CEO and work closely with cross-functional teams, including Sales, Product, and Marketing.

Work Arrangement: This role is remote-friendly, allowing for flexible work arrangements and the ability to work from anywhere in the United States.

Growth Opportunities:

• As the company grows, there will be opportunities for the Partner Success & Growth Manager to take on more responsibilities and potentially lead a team.
• The role offers the chance to work closely with senior leadership, providing ample opportunities for professional development and career advancement.
• Candidates with strong leadership skills and a desire to grow within the organization will find this role particularly appealing.

ASSUMPTION: The Partner Success & Growth Manager role offers a unique opportunity for candidates to make a significant impact on the company's growth and success while developing their careers in the Fintech industry.

🌍 Location & Work Environment

Office Type: Remote-friendly, with no physical office requirement

Office Location(s): United States (Remote)

Geographic Context:

• The United States offers a large and diverse market for proprietary trading and trading platforms, providing ample opportunities for growth and expansion.
• The remote work arrangement allows for flexibility and the ability to work from anywhere in the country.
• The company's headquarters are not specified, indicating a decentralized work environment.

Work Schedule: Full-time (40 hours per week) with flexible scheduling and the ability to work remotely

ASSUMPTION: The remote-friendly work environment and flexible scheduling offered by Prop Firm Match Global – FZCO make it an attractive opportunity for candidates seeking a balance between work and personal life.

💼 Interview & Application Insights

Typical Process:

• Video self-introduction
• Task or assignment
• Discovery interview with the Talent Acquisition Lead
• Interview with management
• Offer stage

Key Assessment Areas:

• Communication skills and style
• Technical proficiency in Partner Success, Customer Success, or Account Management
• Alignment with company values and culture
• Problem-solving and critical thinking skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Demonstrate your understanding of the prop trading industry and the company's mission in your application materials.
• Prepare for behavioral interview questions that focus on your experience driving expansion revenue, ensuring client success, and building strong Partner Success processes.

ATS Keywords: Partner Success, Customer Success, Account Management, Expansion Revenue, Client Success, Strategic Account Growth, CRM Tools, Data Analysis, Communication Skills, Organizational Skills, Onboarding, Risk Management, Documentation, Collaboration, Leadership, SOP Management, Client Engagement, Upselling

ASSUMPTION: The interview process for the Partner Success & Growth Manager role at Prop Firm Match Global – FZCO is designed to assess the candidate's technical skills, cultural fit, and alignment with the company's mission and values.

🛠️ Tools & Technologies

• CRM Tools (e.g., HubSpot, Salesforce)
• Data Analysis Tools (e.g., Excel, Google Sheets)
• Project Management Tools (e.g., Asana, Trello)
• Communication Tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for Partner Success, Customer Success, or Account Management positions within the Fintech industry.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer-centricity
• Collaboration
• Integrity
• Growth mindset

Work Style:

• Data-driven
• Results-oriented
• Proactive
• Collaborative
• Adaptable

Self-Assessment Questions:

• Do you have a proven track record of driving expansion revenue and managing strategic accounts in a Fintech/B2B environment?
• Are you comfortable using data and CRM tools to track client health, usage, and pipeline?
• Do you thrive in a remote-friendly work environment with a high degree of autonomy and flexibility?

ASSUMPTION: Prop Firm Match Global – FZCO values candidates who are data-driven, results-oriented, proactive, collaborative, and adaptable, with a strong focus on innovation and customer-centricity.

⚠️ Potential Challenges

• The role requires a high degree of autonomy and the ability to manage multiple priorities, which may be challenging for candidates who prefer a more structured work environment.
• The remote-friendly work arrangement may present communication and collaboration challenges for candidates who prefer an in-office environment.
• The role involves working with senior stakeholders, which may require strong communication and negotiation skills to drive expansion revenue and ensure client success.
• The company is relatively new, which may present challenges in terms of established processes and workflows.

ASSUMPTION: The Partner Success & Growth Manager role at Prop Firm Match Global – FZCO offers a unique opportunity for candidates to make a significant impact on the company's growth and success, but it also presents several challenges that require strong skills and adaptability.

📈 Similar Roles Comparison

• Unlike traditional Customer Success or Account Management roles, the Partner Success & Growth Manager role at Prop Firm Match Global – FZCO focuses specifically on driving expansion revenue and building lasting relationships with partner firms.
• The role requires a strong understanding of the prop trading industry and the company's platform, as well as the ability to work closely with senior leadership to inform roadmap and GTM plans.
• Candidates with experience in Partner Success, Customer Success, or Account Management within the Fintech industry may find this role particularly appealing due to its focus on driving revenue growth and ensuring client success.

ASSUMPTION: The Partner Success & Growth Manager role at Prop Firm Match Global – FZCO is unique in its focus on driving expansion revenue and building lasting relationships with partner firms, making it an attractive opportunity for candidates seeking to make a significant impact in the Fintech industry.

📝 Sample Projects

• Developing a strategic account growth plan for a key partner firm, including upsell and cross-sell opportunities, clear ROI, and roadmap alignment
• Conducting a comprehensive client health check and risk assessment, followed by proactive risk management and engagement plan development
• Building and maintaining SOPs and client-facing docs in Notion, Confluence, or similar tools, including onboarding plans, QBR templates, and client success metrics

ASSUMPTION: The Partner Success & Growth Manager role at Prop Firm Match Global – FZCO offers a wide range of projects and initiatives, from strategic account growth planning to client success and risk management, and process improvement.

❓ Key Questions to Ask During Interview

• Can you describe the company's roadmap for growth and expansion in the next 1-3 years, and how this role contributes to that vision?
• How does the company support the professional development and career growth of its Partner Success & Growth Managers?
• Can you provide examples of how the company has successfully onboarded and engaged partner firms in the past, and how this role has contributed to that success?
• How does the company measure the success of its Partner Success & Growth Managers, and what key performance indicators (KPIs) are most important for this role?
• What are the biggest challenges facing the company in the next 1-2 years, and how can this role help address them?

ASSUMPTION: The Partner Success & Growth Manager role at Prop Firm Match Global – FZCO presents a unique opportunity for candidates to make a significant impact on the company's growth and success, and asking strategic questions during the interview process can help demonstrate your interest and commitment to the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on driving expansion revenue, ensuring client success, and building strong Partner Success processes.
• Prepare for behavioral interview questions that focus on your experience driving expansion revenue, ensuring client success, and building strong Partner Success processes.
• If selected for an interview, be prepared to complete a short assignment or task designed to evaluate your professional skills and fit for the role.
• Follow up with the Talent Acquisition Lead, Ani Meruzhan Margaryan, after submitting your application to express your interest and reiterate your qualifications for the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.