Strategic Partner ( Product Growth & Intelligence) - General Manager

📌 Core Information

🔹 Job Title: Strategic Partner (Product Growth & Intelligence) - General Manager

🔹 Company: Paytm

🔹 Location: Noida, Uttar Pradesh, India

🔹 Job Type: Full-time Employment

🔹 Category: Product Management

🔹 Date Posted: May 27, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Strategic partnership with the CEO and executive leadership team
• Driving high-priority product initiatives from ideation to execution
• Optimizing customer products and tracking product KPIs
• Owning the vision, strategy, roadmap, and execution for key product areas
• Collaborating cross-functionally to improve efficiency and execution velocity

ASSUMPTION: This role requires a high degree of autonomy and the ability to influence without direct authority. It is ideal for a seasoned operator who thrives in ambiguity and excels at execution.

📋 Key Responsibilities

✅ Serve as a strategic partner to the CEO and executive leadership team, streamlining decision-making and ensuring alignment across the organization

✅ Drive high-priority, cross-functional product initiatives from ideation to execution

✅ Identify operational inefficiencies and lead efforts to optimize customer products

✅ Represent the CEO in key internal meetings with Product and Business heads and ensure effective follow-up

✅ Track product KPIs and ensure progress toward strategic goals

✅ Own the vision, strategy, roadmap, and execution for one or more product areas. Conduct customer and market research to deeply understand user needs and industry trends

✅ Define clear product requirements and work closely with engineering, design, and marketing teams to bring solutions to life

✅ Prioritize features and trade-offs based on business value, effort, and customer impact

✅ Analyze product performance and iterate based on user feedback and data

✅ Champion a product culture of innovation, accountability, and continuous improvement

ASSUMPTION: This role requires a strong understanding of the product development lifecycle and the ability to balance strategic thinking with tactical execution.

🎯 Required Qualifications

Education: Not specified, but an MBA or equivalent experience is a plus

Experience: Minimum 10-12 years of experience in product management, strategy, operations, or chief of staff roles; ideally in high-growth consumer tech environments

Required Skills:

• Strategic thinking
• Analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience with Agile methodologies, user research, and product analytics tools
• Ability to influence without authority and operate with a high degree of autonomy

Preferred Skills:

• Experience in high-growth consumer tech environments

ASSUMPTION: Candidates with a proven track record of delivering high-impact projects and products from concept to launch will be highly competitive for this role.

💰 Compensation & Benefits

Salary Range: Not specified, but the company is committed to creating wealth for the right fit and is in a unique position to democratize credit for deserving consumers and merchants

Benefits:

• Not specified, but the company offers a collaborative output-driven program that brings cohesiveness across businesses through technology

Working Hours: Full-time, standard business hours

ASSUMPTION: The salary range and benefits package for this role are competitive and commensurate with the experience and qualifications required.

📌 Applicant Insights

🔍 Company Context

Industry: Paytm is a leading mobile payments and financial services distribution company in India, pioneering the mobile QR payments revolution

Company Size: Paytm has over 83 employees and 261 followers on LinkedIn, indicating a mid-sized organization with significant market presence

Founded: Paytm was founded in 2010 and has since grown to serve over 500 million registered users and 21 million merchants

Company Description:

• Paytm builds technologies that help small businesses with payments and commerce
• The company's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
• Paytm offers a collaborative output-driven program that brings cohesiveness across businesses through technology

Company Specialties:

• Mobile payments
• Financial services distribution
• Technology for small businesses

Company Website: https://www.paytm.com/

ASSUMPTION: Paytm's focus on technology and innovation, along with its commitment to serving small businesses and consumers, creates a dynamic and impactful work environment.

📊 Role Analysis

Career Level: This role is a strategic and senior-level position, requiring a high degree of experience and expertise

Reporting Structure: The General Manager reports directly to the CEO and works closely with the executive leadership team

Work Arrangement: This role is on-site, with the expectation of working standard business hours

Growth Opportunities:

• Potential to make a significant impact on the company's strategic direction and product offerings
• Opportunity to work closely with the CEO and executive leadership team, gaining valuable exposure and mentorship
• Potential to grow within the organization as the company continues to expand and evolve

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a lasting impact on the company's success.

🌍 Location & Work Environment

Office Type: Paytm's headquarters is located in Delhi, with this role based in Noida, Uttar Pradesh, India

Office Location(s): First Floor, Devika Tower, Nehru Place, New Delhi, Delhi 110019, IN

Geographic Context:

• Noida is a major industrial hub and part of the National Capital Region of India
• The office is located in a bustling commercial area, with easy access to public transportation and amenities
• The region experiences hot, humid summers and mild winters, with monsoon rains from July to September

Work Schedule: Standard business hours, with the expectation of additional hours as needed to meet project deadlines

ASSUMPTION: The work environment at Paytm is dynamic and fast-paced, with a strong focus on collaboration and innovation.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site interview with the executive leadership team
• Final decision and offer

Key Assessment Areas:

• Strategic thinking and problem-solving skills
• Communication and stakeholder management abilities
• Experience with product development and management
• Cultural fit and alignment with Paytm's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with product development, strategic planning, and cross-functional collaboration
• Demonstrate your ability to think critically and solve complex problems

ATS Keywords: Product management, strategy, operations, chief of staff, high-growth consumer tech, Agile methodologies, user research, product analytics, influence without authority, autonomy

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the position.

🛠️ Tools & Technologies

• Not specified, but candidates should be comfortable working with a range of tools and technologies relevant to product management and development

ASSUMPTION: The specific tools and technologies used at Paytm will depend on the product areas and initiatives the General Manager is responsible for.

👔 Cultural Fit Considerations

Company Values:

• Not specified, but Paytm's focus on innovation, technology, and serving small businesses and consumers suggests a culture that values creativity, collaboration, and impact

Work Style:

• Dynamic and fast-paced
• Collaborative and cross-functional
• Focused on execution and results

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working cross-functionally and collaborating with diverse teams?
• Do you have a proven track record of delivering high-impact projects and products?

ASSUMPTION: Candidates who are comfortable working in a fast-paced, collaborative environment and have a strong track record of delivering results will be well-suited to Paytm's culture.

⚠️ Potential Challenges

• The role requires a high degree of autonomy and the ability to influence without direct authority
• The company is growing rapidly, which can present challenges in terms of organizational structure and priorities
• The role may require working with diverse teams and stakeholders, which can present communication and collaboration challenges
• The role may require working on multiple projects simultaneously, which can present time management and prioritization challenges

ASSUMPTION: The right candidate will be able to navigate these challenges and thrive in Paytm's dynamic and fast-paced environment.

📈 Similar Roles Comparison

• This role is similar to a Chief of Staff or Senior Product Manager role, but with a broader scope and strategic focus
• The role is unique in that it requires a high degree of autonomy and the ability to influence without direct authority
• The role offers significant growth opportunities and the potential to make a lasting impact on the company's success

ASSUMPTION: Candidates should compare this role to similar strategic and senior-level product management or chief of staff roles to understand the unique aspects and requirements of this position.

📝 Sample Projects

• Developing and executing a strategic plan to optimize customer products and improve user experience
• Driving a cross-functional initiative to improve the average revenue per use by increasing cross-sell opportunities
• Conducting market research and customer segmentation to inform product development and positioning

ASSUMPTION: The specific projects the General Manager works on will depend on the company's strategic priorities and the product areas they are responsible for.

❓ Key Questions to Ask During Interview

• Can you describe the company's strategic priorities for the next 12-24 months, and how this role fits into that plan?
• How does the company support the professional development and growth of its employees?
• Can you describe the company's culture and values, and how they are reinforced in day-to-day work?
• How does the company measure the success of this role, and what key performance indicators (KPIs) will I be expected to track?
• Can you describe the typical work arrangement for this role, and how flexible is the company regarding work-life balance?

ASSUMPTION: Candidates should use the interview process to gather information about the company's strategic priorities, culture, and expectations for the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the interview by researching Paytm's mission, values, and strategic priorities
• Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.