P

Strategic Partner ( Product Growth & Intelligence) - General Manager

Paytm
Full-time
On-site
Noida, Uttar Pradesh, India
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Strategic Partner (Product Growth & Intelligence) - General Manager

πŸ”Ή Company: Paytm

πŸ”Ή Location: Noida, Uttar Pradesh, India

πŸ”Ή Job Type: Full-time Employment

πŸ”Ή Category: Product Management

πŸ”Ή Date Posted: May 27, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic partnership with the CEO and executive leadership team
  • Driving high-priority product initiatives from ideation to execution
  • Optimizing customer products and tracking product KPIs
  • Owning the vision, strategy, roadmap, and execution for key product areas
  • Collaborating cross-functionally to improve efficiency and execution velocity

ASSUMPTION: This role requires a high degree of autonomy and the ability to influence without direct authority. It is ideal for a seasoned operator who thrives in ambiguity and excels at execution.

πŸ“‹ Key Responsibilities

βœ… Serve as a strategic partner to the CEO and executive leadership team, streamlining decision-making and ensuring alignment across the organization

βœ… Drive high-priority, cross-functional product initiatives from ideation to execution

βœ… Identify operational inefficiencies and lead efforts to optimize customer products

βœ… Represent the CEO in key internal meetings with Product and Business heads and ensure effective follow-up

βœ… Track product KPIs and ensure progress toward strategic goals

βœ… Own the vision, strategy, roadmap, and execution for one or more product areas. Conduct customer and market research to deeply understand user needs and industry trends

βœ… Define clear product requirements and work closely with engineering, design, and marketing teams to bring solutions to life

βœ… Prioritize features and trade-offs based on business value, effort, and customer impact

βœ… Analyze product performance and iterate based on user feedback and data

βœ… Champion a product culture of innovation, accountability, and continuous improvement

ASSUMPTION: This role requires a strong understanding of the product development lifecycle and the ability to balance strategic thinking with tactical execution.

🎯 Required Qualifications

Education: Not specified, but an MBA or equivalent experience is a plus

Experience: Minimum 10-12 years of experience in product management, strategy, operations, or chief of staff roles; ideally in high-growth consumer tech environments

Required Skills:

  • Strategic thinking
  • Analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Experience with Agile methodologies, user research, and product analytics tools
  • Ability to influence without authority and operate with a high degree of autonomy

Preferred Skills:

  • Experience in high-growth consumer tech environments

ASSUMPTION: Candidates with a proven track record of delivering high-impact projects and products from concept to launch will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: Not specified, but the company is committed to creating wealth for the right fit and is in a unique position to democratize credit for deserving consumers and merchants

Benefits:

  • Not specified, but the company offers a collaborative output-driven program that brings cohesiveness across businesses through technology

Working Hours: Full-time, standard business hours

ASSUMPTION: The salary range and benefits package for this role are competitive and commensurate with the experience and qualifications required.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Paytm is a leading mobile payments and financial services distribution company in India, pioneering the mobile QR payments revolution

Company Size: Paytm has over 83 employees and 261 followers on LinkedIn, indicating a mid-sized organization with significant market presence

Founded: Paytm was founded in 2010 and has since grown to serve over 500 million registered users and 21 million merchants

Company Description:

  • Paytm builds technologies that help small businesses with payments and commerce
  • The company's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
  • Paytm offers a collaborative output-driven program that brings cohesiveness across businesses through technology

Company Specialties:

  • Mobile payments
  • Financial services distribution
  • Technology for small businesses

Company Website: https://www.paytm.com/

ASSUMPTION: Paytm's focus on technology and innovation, along with its commitment to serving small businesses and consumers, creates a dynamic and impactful work environment.

πŸ“Š Role Analysis

Career Level: This role is a strategic and senior-level position, requiring a high degree of experience and expertise

Reporting Structure: The General Manager reports directly to the CEO and works closely with the executive leadership team

Work Arrangement: This role is on-site, with the expectation of working standard business hours

Growth Opportunities:

  • Potential to make a significant impact on the company's strategic direction and product offerings
  • Opportunity to work closely with the CEO and executive leadership team, gaining valuable exposure and mentorship
  • Potential to grow within the organization as the company continues to expand and evolve

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a lasting impact on the company's success.

🌍 Location & Work Environment

Office Type: Paytm's headquarters is located in Delhi, with this role based in Noida, Uttar Pradesh, India

Office Location(s): First Floor, Devika Tower, Nehru Place, New Delhi, Delhi 110019, IN

Geographic Context:

  • Noida is a major industrial hub and part of the National Capital Region of India
  • The office is located in a bustling commercial area, with easy access to public transportation and amenities
  • The region experiences hot, humid summers and mild winters, with monsoon rains from July to September

Work Schedule: Standard business hours, with the expectation of additional hours as needed to meet project deadlines

ASSUMPTION: The work environment at Paytm is dynamic and fast-paced, with a strong focus on collaboration and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • On-site interview with the executive leadership team
  • Final decision and offer

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Communication and stakeholder management abilities
  • Experience with product development and management
  • Cultural fit and alignment with Paytm's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your experience with product development, strategic planning, and cross-functional collaboration
  • Demonstrate your ability to think critically and solve complex problems

ATS Keywords: Product management, strategy, operations, chief of staff, high-growth consumer tech, Agile methodologies, user research, product analytics, influence without authority, autonomy

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the position.

πŸ› οΈ Tools & Technologies

  • Not specified, but candidates should be comfortable working with a range of tools and technologies relevant to product management and development

ASSUMPTION: The specific tools and technologies used at Paytm will depend on the product areas and initiatives the General Manager is responsible for.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Not specified, but Paytm's focus on innovation, technology, and serving small businesses and consumers suggests a culture that values creativity, collaboration, and impact

Work Style:

  • Dynamic and fast-paced
  • Collaborative and cross-functional
  • Focused on execution and results

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment?
  • Are you comfortable working cross-functionally and collaborating with diverse teams?
  • Do you have a proven track record of delivering high-impact projects and products?

ASSUMPTION: Candidates who are comfortable working in a fast-paced, collaborative environment and have a strong track record of delivering results will be well-suited to Paytm's culture.

⚠️ Potential Challenges

  • The role requires a high degree of autonomy and the ability to influence without direct authority
  • The company is growing rapidly, which can present challenges in terms of organizational structure and priorities
  • The role may require working with diverse teams and stakeholders, which can present communication and collaboration challenges
  • The role may require working on multiple projects simultaneously, which can present time management and prioritization challenges

ASSUMPTION: The right candidate will be able to navigate these challenges and thrive in Paytm's dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Chief of Staff or Senior Product Manager role, but with a broader scope and strategic focus
  • The role is unique in that it requires a high degree of autonomy and the ability to influence without direct authority
  • The role offers significant growth opportunities and the potential to make a lasting impact on the company's success

ASSUMPTION: Candidates should compare this role to similar strategic and senior-level product management or chief of staff roles to understand the unique aspects and requirements of this position.

πŸ“ Sample Projects

  • Developing and executing a strategic plan to optimize customer products and improve user experience
  • Driving a cross-functional initiative to improve the average revenue per use by increasing cross-sell opportunities
  • Conducting market research and customer segmentation to inform product development and positioning

ASSUMPTION: The specific projects the General Manager works on will depend on the company's strategic priorities and the product areas they are responsible for.

❓ Key Questions to Ask During Interview

  • Can you describe the company's strategic priorities for the next 12-24 months, and how this role fits into that plan?
  • How does the company support the professional development and growth of its employees?
  • Can you describe the company's culture and values, and how they are reinforced in day-to-day work?
  • How does the company measure the success of this role, and what key performance indicators (KPIs) will I be expected to track?
  • Can you describe the typical work arrangement for this role, and how flexible is the company regarding work-life balance?

ASSUMPTION: Candidates should use the interview process to gather information about the company's strategic priorities, culture, and expectations for the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for the interview by researching Paytm's mission, values, and strategic priorities
  • Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.