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Pessoa Executiva Key Account

iFood
Full-time
On-site
Remote
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Pessoa Executiva Key Account

πŸ”Ή Company: iFood

πŸ”Ή Location: SΓ£o Paulo, SΓ£o Paulo, Brasil

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: 2025-07-14

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Establishing and maintaining strong business relationships with major partners and stakeholders.
  • Analyzing performance indicators to identify opportunities and define action plans for continuous improvement.
  • Managing the promotional calendar, allocating and negotiating promotional budgets and commercial conditions.
  • Providing and conducting operational and best practices training for partners.
  • Ensuring the ideal execution of accounts in the marketplace and full-service, solving objections and resolving critical situations.

ASSUMPTION: This role requires a high level of stakeholder management, data analysis, and problem-solving skills. It is ideal for candidates with a background in account management, business development, or a related field.

πŸ“‹ Key Responsibilities

βœ… Establish and maintain strong business relationships with major partners and stakeholders.

βœ… Analyze performance indicators to identify opportunities and define action plans for continuous improvement.

βœ… Manage the promotional calendar, allocating and negotiating promotional budgets and commercial conditions.

βœ… Provide and conduct operational and best practices training for partners.

βœ… Ensure the ideal execution of accounts in the marketplace and full-service, solving objections and resolving critical situations.

ASSUMPTION: This role involves a high degree of autonomy and requires strong decision-making skills. The ideal candidate will be proactive, results-driven, and able to work effectively in a dynamic environment.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field.

Experience: 2-5 years of experience in account management, business development, or a related field.

Required Skills:

  • Resilience, emotional intelligence, and empathy to handle high-pressure environments.
  • Hability in critical analysis and conflict management.
  • Post-sales experience and entrepreneurial mindset.
  • Adaptability and flexibility to handle different situations and stakeholders.
  • Excellent communication and collaboration skills with different areas and hierarchical levels.

Preferred Skills:

  • Proven track record of results in high-pressure environments.
  • Negotiation skills.
  • Ability to identify and implement continuous improvements.

ASSUMPTION: Candidates with experience in the food delivery or tech industry may have an advantage, but the role is open to candidates from other backgrounds with transferable skills.

πŸ’° Compensation & Benefits

Salary Range: Based on market research and the role's requirements, the estimated salary range for this position is R$ 8,000 - R$ 15,000 per month. This is an estimate and the actual salary may vary based on the candidate's experience and qualifications.

Benefits:

  • Health insurance
  • Dental insurance
  • Meal allowance
  • Transportation allowance
  • Employee discounts on iFood services

Working Hours: Full-time position with standard working hours. However, the role may require flexibility to accommodate partner needs and resolve critical situations.

ASSUMPTION: The salary range provided is an estimate based on market data and the role's requirements. The actual salary may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: iFood is a Brazilian technology company operating in the food delivery sector. It is the market leader in Latin America, processing over 100 million orders per month.

Company Size: iFood is a large company with over 5,000 employees, providing ample opportunities for growth and development.

Founded: iFood was founded in 2011 and has since grown to become one of the most prominent tech companies in Brazil.

Company Description:

  • iFood is committed to transforming the food delivery industry through technology and innovation.
  • The company offers a wide range of services, including food delivery, grocery delivery, and financial services for restaurants.
  • iFood is dedicated to promoting sustainability and social responsibility, aiming to create a positive impact on society and the environment.

Company Specialties:

  • Food delivery
  • Grocery delivery
  • Financial services for restaurants
  • Technology and innovation

Company Website: https://carreiras.ifood.com.br/

ASSUMPTION: iFood's large size and diverse range of services provide numerous opportunities for career growth and development. The company's commitment to sustainability and social responsibility also sets it apart in the tech industry.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring a balance of experience and growth potential.

Reporting Structure: The Pessoa Executiva Key Account will report directly to the Key Account Manager and work closely with various internal teams and stakeholders.

Work Arrangement: This is an on-site position, requiring the candidate to be based in SΓ£o Paulo, Brazil. However, there may be opportunities for remote work or hybrid arrangements depending on the candidate's needs and the company's policies.

Growth Opportunities:

  • Progression to a senior role within the Key Account Management team.
  • Transition to a different department or function within iFood, such as operations, marketing, or product management.
  • International opportunities, as iFood continues to expand its presence in Latin America and beyond.

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop both professionally and personally within iFood's dynamic and fast-paced environment.

🌍 Location & Work Environment

Office Type: iFood's headquarters is located in Osasco, SΓ£o Paulo, Brazil. The office is designed to foster collaboration, creativity, and innovation, with state-of-the-art facilities and amenities.

Office Location(s): Avenida dos Autonomistas, Osasco, SΓ£o Paulo 06020-010, BR

Geographic Context:

  • SΓ£o Paulo is the largest city in Brazil and the Americas, with a diverse and vibrant culture.
  • The city is known for its robust economy, with a strong focus on technology, finance, and industry.
  • SΓ£o Paulo offers a wide range of cultural, entertainment, and recreational opportunities, with numerous museums, theaters, parks, and sports facilities.

Work Schedule: The work schedule for this role is full-time, with standard working hours. However, the role may require flexibility to accommodate partner needs and resolve critical situations.

ASSUMPTION: iFood's work environment is dynamic, fast-paced, and collaborative, with a strong focus on innovation and continuous improvement. The company's commitment to sustainability and social responsibility also creates a positive and inclusive work culture.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth behavioral and technical interviews
  • Final round with key stakeholders

Key Assessment Areas:

  • Problem-solving skills
  • Stakeholder management
  • Data analysis and interpretation
  • Communication and presentation skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your problem-solving skills and stakeholder management experiences.
  • Research iFood's company culture and values to demonstrate your fit with the organization.

ATS Keywords: Key Account Management, Business Development, Stakeholder Management, Data Analysis, Problem-Solving, iFood

ASSUMPTION: iFood's application process is designed to assess the candidate's skills, experience, and cultural fit. The company values diversity and inclusion, and encourages candidates from all backgrounds to apply.

πŸ› οΈ Tools & Technologies

  • Salesforce
  • Tableau
  • Microsoft Office Suite
  • Google Workspace

ASSUMPTION: The tools and technologies listed are commonly used in the Key Account Management function at iFood. However, the specific tools and technologies used may vary depending on the candidate's role and responsibilities.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation
  • Collaboration
  • Integrity
  • Sustainability

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and flexible

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment?
  • Are you comfortable working with diverse stakeholders and managing complex relationships?
  • Do you have a strong analytical mindset and a data-driven approach to decision-making?

ASSUMPTION: iFood's company culture is characterized by its commitment to innovation, collaboration, and sustainability. The company values diversity and inclusion, and seeks candidates who are a strong cultural fit with its values and work style.

⚠️ Potential Challenges

  • The role requires managing a large number of stakeholders, which can be challenging and time-consuming.
  • The dynamic and fast-paced work environment may be overwhelming for candidates who prefer a more structured or predictable work environment.
  • The role may require flexibility to accommodate partner needs and resolve critical situations, which can impact work-life balance.
  • The competitive nature of the food delivery industry can create pressure to meet performance targets and maintain market share.

ASSUMPTION: The potential challenges listed are inherent to the role and the industry. However, iFood's commitment to employee development and work-life balance helps to mitigate these challenges and create a positive work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Key Account Management roles in the tech industry, but with a focus on the food delivery sector.
  • Compared to other roles in the tech industry, this role may have a greater emphasis on stakeholder management and a more dynamic work environment.
  • Career progression in this role may involve transitioning to a senior role within the Key Account Management team or moving to a different department or function within iFood.

ASSUMPTION: This role is unique to iFood and the food delivery industry, but shares similarities with other Key Account Management roles in the tech industry. The specific requirements and responsibilities of the role may vary depending on the company and the industry.

πŸ“ Sample Projects

  • Developing and implementing a strategic plan to improve the performance of a key account.
  • Conducting a data analysis to identify trends and opportunities in the market and developing targeted promotional campaigns to capitalize on these opportunities.
  • Managing a complex stakeholder relationship to resolve a critical issue and minimize its impact on the business.

ASSUMPTION: The sample projects listed are representative of the types of projects that a Pessoa Executiva Key Account may be involved in. However, the specific projects and responsibilities may vary depending on the candidate's role and the company's needs.

❓ Key Questions to Ask During Interview

  • Can you describe the typical day-to-day responsibilities of this role?
  • How does this role fit into the overall structure of the Key Account Management team and the company?
  • What are the most challenging aspects of this role, and how have previous incumbents approached them?
  • How does iFood support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: The key questions listed are designed to provide insight into the role's responsibilities, structure, challenges, and opportunities for growth and development. Candidates are encouraged to ask additional questions to gain a deeper understanding of the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the iFood Careers website
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your problem-solving skills and stakeholder management experiences.
  • Research iFood's company culture and values to demonstrate your fit with the organization.
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.