📌 Core Information
🔹 Job Title: Praktikant:in Key Account Management - Sales
🔹 Company: Mattel
🔹 Location: Frankfurt, Hesse, Germany
🔹 Job Type: Full-time, Intern
🔹 Category: Sales & Business Development
🔹 Date Posted: May 15, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Independently managing tasks and projects in Key Account Management
- Creating offers for promotions and handling customer inquiries
- Analyzing the performance of offers and participating in customer meetings
- Collaborating with the supply chain team to track product delivery performance
- Representing Mattel's product innovations to customers
ASSUMPTION: This role is designed to provide practical experience in sales and key account management, allowing interns to apply their academic knowledge in a real-world setting.
📋 Key Responsibilities
✅ Independently manage tasks and projects in Key Account Management for assigned customers
✅ Create offers for promotions or in-store activities
✅ Handle direct customer inquiries and support customer relationship management
✅ Analyze the performance of offers and promotions in the market
✅ Participate in customer meetings and product presentations
✅ Collaborate with the supply chain team to track product delivery performance
✅ Attend various trade shows and events
ASSUMPTION: The role requires a balance of independent work and team collaboration, with a focus on customer satisfaction and market performance analysis.
🎯 Required Qualifications
Education: Students in Business Administration, Economics, or a related field
Experience: No professional experience required, but relevant internships or projects are a plus
Required Skills:
- Excellent communication skills in German and English
- Strong analytical skills
- Self-motivated and reliable work ethic
- Proficient in MS Office, particularly Excel and PowerPoint
- Curiosity and interest in the toy industry
Preferred Skills:
- Previous experience in customer support, sales, or key account management
- Familiarity with the Mattel brand and product portfolio
ASSUMPTION: Successful candidates will have strong academic credentials, excellent communication skills, and a keen interest in learning about sales and key account management in the toy industry.
💰 Compensation & Benefits
Salary Range: Internships at Mattel are typically unpaid, but this position offers a 70% travel ticket subsidy and other benefits (see below).
Benefits:
- 70% travel ticket subsidy
- 40% employee discount on all Mattel products
- Pluxee Restaurant Pass
- Attractive employee conditions at EGYM Wellpass
- After-work get-togethers
Working Hours: Full-time (40 hours per week)
ASSUMPTION: While the internship is unpaid, the benefits package is designed to offset some of the costs associated with living and working in Frankfurt.
📌 Applicant Insights
🔍 Company Context
Industry: Mattel is a leading global toy and family entertainment company, operating in the competitive and dynamic toy industry.
Company Size: Mattel has over 10,000 employees worldwide, providing interns with ample opportunities to learn and grow within a large organization.
Founded: Mattel was founded in 1945 and has since become one of the most iconic brand portfolios in the world, with offerings including Barbie, Hot Wheels, Fisher-Price, and American Girl.
Company Description:
- Mattel empowers generations to explore the wonder of childhood and reach their full potential through its iconic brands and innovative products.
- The company treats play as a critical element of childhood development and engages consumers through its portfolio of brands, content, consumer products, digital and live experiences.
- Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.
Company Specialties:
- Designing and manufacturing high-quality toys and children's products
- Developing engaging content and experiences for children
- Building and maintaining strong relationships with retail and e-commerce partners
Company Website: https://about.mattel.com/
ASSUMPTION: Mattel's extensive brand portfolio and global presence provide interns with a diverse and enriching learning experience.
📊 Role Analysis
Career Level: This internship is designed for students seeking practical experience in sales and key account management, typically at the entry-level or early-career stage.
Reporting Structure: The intern will report directly to the Key Account Management team and work closely with other departments, such as marketing and supply chain.
Work Arrangement: This is an on-site, full-time internship, with the possibility of working on specific projects remotely.
Growth Opportunities:
- Gain hands-on experience in sales and key account management
- Develop analytical and project management skills
- Build professional networks within the toy industry
- Potential full-time employment opportunities upon completion of the internship
ASSUMPTION: This internship offers a unique opportunity for students to gain practical experience in a dynamic and creative industry, with the potential for long-term career growth.
🌍 Location & Work Environment
Office Type: Mattel's Frankfurt office is a modern, collaborative workspace designed to foster creativity and innovation.
Office Location(s): Solmsstrasse 83, Frankfurt, Germany
Geographic Context:
- Frankfurt is a major financial hub and the fifth-largest city in Germany, offering a vibrant cultural scene and numerous employment opportunities.
- The city is well-connected by public transportation, with the office located near several train and bus stations.
- Frankfurt is known for its international atmosphere, with a diverse population and numerous expat communities.
Work Schedule: The internship is a full-time position, with standard working hours from Monday to Friday, 9:00 AM to 5:00 PM.
ASSUMPTION: The Frankfurt office provides an engaging and supportive work environment, with easy access to public transportation and numerous cultural attractions.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Mattel careers website
- Phone or video screening to assess communication skills and cultural fit
- In-person or virtual interview with the Key Account Management team to discuss the role and answer any questions
- Background check and reference verification (if applicable)
Key Assessment Areas:
- Communication skills and language proficiency in German and English
- Analytical and problem-solving abilities
- Self-motivation and initiative
- Cultural fit and alignment with Mattel's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant academic projects, internships, or work experience in sales, customer support, or a related field.
- Demonstrate your enthusiasm for the toy industry and Mattel's brand portfolio.
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.
ATS Keywords: Key Account Management, Sales, Customer Support, Analytical Skills, Communication Skills, Self-Management, Reliability, Curiosity, MS Office, Excel, PowerPoint, Team Collaboration, Performance Analysis, Project Management, Promotions, In-Store Activities
ASSUMPTION: Mattel's application process is designed to assess candidates' skills, cultural fit, and potential for growth within the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365)
- Project management tools (e.g., Asana, Trello)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for successful candidates.
👔 Cultural Fit Considerations
Company Values:
- Creativity: Encouraging innovation and thinking outside the box
- Integrity: Acting with honesty and transparency in all aspects of work
- Respect: Valuing and appreciating the diversity of thoughts, experiences, and backgrounds
- Accountability: Taking responsibility for one's actions and decisions
- Collaboration: Working together to achieve common goals
Work Style:
- Dynamic and fast-paced environment
- Cross-functional team collaboration
- Opportunities for professional growth and development
- Focus on work-life balance
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working independently and taking initiative?
- Do you enjoy collaborating with diverse teams to achieve common goals?
- Are you passionate about the toy industry and Mattel's brand portfolio?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Mattel's values and work style, as well as a genuine enthusiasm for the toy industry.
⚠️ Potential Challenges
- Balancing independent work and team collaboration
- Managing multiple projects and priorities
- Adapting to a fast-paced, dynamic work environment
- Developing a deep understanding of Mattel's extensive product portfolio
ASSUMPTION: These challenges can be overcome through strong communication, time management, and a willingness to learn and adapt.
📈 Similar Roles Comparison
- Unlike other sales or key account management roles, this internship focuses specifically on the toy industry and Mattel's unique brand portfolio.
- This role offers a comprehensive introduction to sales and key account management, with opportunities to work on various projects and collaborate with different departments.
- Compared to other entry-level sales roles, this internship provides a unique opportunity to gain experience in a creative and dynamic industry.
ASSUMPTION: This internship offers a unique and valuable learning experience for students interested in sales and key account management, with a focus on the toy industry.
📝 Sample Projects
- Developing a targeted promotional campaign for a specific Mattel brand
- Analyzing the market performance of a particular product line and recommending strategies for improvement
- Collaborating with the supply chain team to optimize product delivery and inventory management
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available to interns in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this internship fit into Mattel's broader talent development strategy?
- What opportunities are there for professional growth and development during this internship?
- How does Mattel support work-life balance for its employees?
- What are the most rewarding and challenging aspects of working in Key Account Management at Mattel?
ASSUMPTION: These questions demonstrate a candidate's interest in the role and provide valuable insights into the work environment and career growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant academic projects, internships, or work experience in sales, customer support, or a related field.
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
