Pre-Operative Account Manager - NJ/MD/DC

📌 Core Information

🔹 Job Title: Pre-Operative Account Manager - NJ/MD/DC

🔹 Company: BD

🔹 Location: Warwick, Rhode Island, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Maintaining and growing sales of BD Surgical Pre-Operative products and services.
• Providing product and service education to facilitate technology adoption.
• Developing and managing customer training programs.
• Serving as a consultant and resource to internal and external customers.

ASSUMPTION: This position requires a balance of sales acumen and educational insight, leveraging knowledge to promote BD products effectively across strategic accounts.

📋 Key Responsibilities

✅ Contract Execution

✅ Compliance Management

✅ Business Review and Strategy Development

✅ Participation in Conferences and Relationship Building with Key Contacts

✅ Clinical Education and Support for New Product Implementation

✅ Management of Customer Assessments and Training Programs

✅ Collection and Communication of Customer Feedback for Product Improvement

ASSUMPTION: Responsibilities involve frequent interaction with clients and require extensive travel, approximately 60-75% of the time, to build and maintain strong customer relationships.

🎯 Required Qualifications

Education: Bachelor's degree required; Advanced degree preferred

Experience: 2+ years in Sales/Account Management/Customer Success

Required Skills:

• Proficiency in Microsoft Office Suite including PowerPoint, Excel, and Outlook
• Strong interpersonal and communication skills
• Organizational and planning capabilities

Preferred Skills:

• Experience in medical product sales
• Background in clinical education and training

ASSUMPTION: The role emphasizes both administrative excellence and relationship management, crucial for tackling product adoption challenges in healthcare facilities.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive within the medical equipment industry.

Benefits:

• Comprehensive health insurance
• Pension plan with company matching
• Professional development opportunities

Working Hours: Approximately 40 hours per week, with required flexibility for travel and conference attendance.

ASSUMPTION: While exact compensation is not detailed, BD likely provides substantial benefits and growth incentives to remain competitive within the medical technology sector.

📌 Applicant Insights

🔍 Company Context

Industry: Medical Equipment Manufacturing, a domain known for its innovation and impact on global health advancements.

Company Size: Over 25,000 employees, providing diverse opportunities and stability.

Founded: Founded in New York in 1897, BD has a rich history of improving human health through technology.

Company Description:

• Leading in enhancing drug treatment and diagnostic processes.
• Strong focus on R&D for new drug and vaccine development.
• Extensive global presence with operations in about 50 countries.

Company Specialties:

• Medical Systems
• Medical Equipment
• Reagent Manufacturing

Company Website: https://bd.com/careers

ASSUMPTION: The company’s scale and global reach suggest a wide array of career paths and international mobility for employees.

📊 Role Analysis

Career Level: Mid-level position that offers opportunities for advancement based on performance and expertise.

Reporting Structure: Likely reports to a regional or divisional sales manager with collaborative ties to marketing and clinical teams.

Work Arrangement: Flexible hybrid model allowing remote work when not traveling or at the office.

Growth Opportunities:

• Advancement to senior account management roles
• Cross-training in strategic business units
• Opportunities for international assignments

ASSUMPTION: Professional development is supported, given BD’s commitment to employee growth and its structured talent advancement programs.

🌍 Location & Work Environment

Office Type: On-site position with multi-regional oversight responsibilities.

Office Location(s): Located primarily in Warwick, RI with coverage over multiple state regions.

Geographic Context:

• Proximity to major healthcare institutions
• Access to an established network of BD's regional offices
• Diverse cultural environment conducive to healthcare advancements

Work Schedule: Traditional business hours with additional travel requirements for client engagement and industry events.

ASSUMPTION: The location offers vibrancy and professional resources due to its medical focus and corporate community.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• Virtual or on-site interview with HR/recruitment team
• Technical/sales proficiency assessment

Key Assessment Areas:

• Sales and negotiation skills
• Product knowledge and customer education competence
• Adaptability to BD's fast-paced environment

Application Tips:

• Highlight relevant sales experiences
• Emphasize any direct healthcare sector exposure
• Prepare to discuss educational approaches

ATS Keywords: Sales, Account Management, Medical Devices, Customer Success

ASSUMPTION: Successful candidates will demonstrate both strategic thinking and hands-on experience in clinical settings.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Salesforce CRM
• E-learning platforms for product education

ASSUMPTION: Familiarity with these tools is essential for efficiency in managing customer interactions and data analysis.

👔 Cultural Fit Considerations

Company Values:

• Commitment to innovation in healthcare
• Focus on collaboration and teamwork
• Dedication to high ethical standards

Work Style:

• Self-motivated and proactive approach
• Ability to work independently while collaborating effectively
• Flexibility to adapt in dynamic environments

Self-Assessment Questions:

• Am I comfortable with extensive travel?
• Do I possess the skills to effectively educate clients on complex products?
• Can I manage relationships across multiple regions?

ASSUMPTION: The cultural environment values adaptability, continuous improvement, and the ability to convey complex information clearly.

⚠️ Potential Challenges

• Managing a large territory with significant travel demand
• Keeping abreast of new product innovations
• Balancing client education with sales targets
• Adapting to rapidly evolving healthcare technologies

ASSUMPTION: Challenges would largely come from the high demands of travel and quickly shifting industry standards.

📈 Similar Roles Comparison

• Account Manager roles in other medical equipment firms
• Sales Consultant positions requiring clinical expertise
• Business Development positions in health technology startups

ASSUMPTION: Comparison highlights jobs emphasizing not only sales acumen but also a deep understanding of clinical settings and technology adoption.

📝 Sample Projects

• Designing advanced client training programs for new surgical tools
• Implementing feedback protocols for continuous product enhancement
• Executing large-scale contract negotiations for multi-regional health systems

ASSUMPTION: Sample projects reflect a blend of strategic planning, adaptability, and educational aspects inherent to the role.

❓ Key Questions to Ask During Interview

• How does BD support continuous learning and professional development?
• What does success look like in this role?
• What are the key challenges currently faced by the account management team?
• How are priorities balanced between sales and client education?
• What innovations is BD pursuing in the surgical preoperative space?

ASSUMPTION: These questions target role clarity, company expectations, and align applicant interests with BD's innovations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Customize your resume with relevant sales and clinical training experiences.
• Prepare to provide detailed examples of past customer success stories.
• Be ready for potential travel plans early in role acceptance discussions.
• Follow-up with the recruiting team to confirm receipt of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.