📌 Core Information
🔹 Job Title: Presales Product Consultant - Consumer Marketing
🔹 Company: Experian
🔹 Location: North Sydney, Australia
🔹 Job Type: Full-time, Hybrid
🔹 Category: Information Services
🔹 Date Posted: May 14, 2025
🔹 Experience Level: Mid-Senior level (2-5 years)
🔹 Remote Status: On-site with hybrid option
🚀 Job Overview
Key aspects of this role include:
- Supporting sales teams and clients to drive revenue growth
- Developing comprehensive product knowledge across EMS suite
- Collaborating with sales, delivery, and product teams
- Creating and delivering personalized presentations to clients
- Building strong relationships with key stakeholders and decision-makers
ASSUMPTION: This role requires a balance of technical product knowledge, strong communication skills, and the ability to understand and address client needs.
📋 Key Responsibilities
✅ Developing comprehensive product knowledge across the EMS suite of consumer data and analytical solutions
✅ Collaborating closely with the sales team to directly engage with clients and understand their needs and challenges
✅ Mapping product features and benefits to client needs, developing custom solutions
✅ Creating and delivering personalized presentations to clients at various levels of seniority, emphasizing storytelling to effectively communicate our solutions
✅ Developing and maintaining strong relationships with key stakeholders and decision-makers within client organizations
✅ Collaborating regularly with the delivery team, as well as conducting handovers of client projects to the delivery team and QA of delivery projects, to ensure smooth implementation and client satisfaction
✅ Partnering with internal product teams to bring new propositions to market, ensuring alignment with client needs and industry trends
ASSUMPTION: This role involves a mix of client-facing and internal collaboration, requiring strong communication and project management skills.
🎯 Required Qualifications
Education: Degree in Business, Marketing, Analytics, or a related field
Experience: 3+ years of experience as a presales specialist or in a role applying data, insights, and analytics for business benefit
Required Skills:
- Strong analytical mindset with the ability to understand and address client needs
- Knowledge of some common analytics tools (e.g., Tableau, Alteryx, PowerBI, Snowflake), languages (e.g., SQL, R, Python), and other marketing platforms
- Demonstrated curiosity and the ability to ask insightful questions to uncover client needs and challenges
Preferred Skills:
- Experience in the consumer marketing or data analytics industry
- Fluency in additional languages
ASSUMPTION: While the role requires specific technical skills, it is also essential to have strong communication and interpersonal skills to succeed in this position.
💰 Compensation & Benefits
Salary Range: AUD 90,000 - 120,000 per annum (based on industry standards for mid-senior level roles in Australia)
Benefits:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Working Hours: Full-time, typically 9:00 AM - 5:30 PM with flexibility for hybrid work arrangement
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Australia. Actual salary may vary based on individual qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Information Services, specializing in data-driven marketing solutions and consumer analytics
Company Size: 1,001-5,000 employees globally, with a significant presence in Australia
Founded: 1960 (as a global company, Experian was founded in the UK in 1960, and Serasa Experian in Brazil in 1968)
Company Description:
- Experian is a global data and technology company, powering opportunities for people and businesses around the world
- They help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market
- Experian operates across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments
Company Specialties:
- Consumer Marketing
- Data Analytics
- Credit Services
- Fraud Prevention
- Automotive
- Agribusiness
- Insurance
Company Website: www.experian.com
ASSUMPTION: Experian's global presence and diverse range of services provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-Senior level (2-5 years of experience)
Reporting Structure: Reports directly to the Pre-sales Lead
Work Arrangement: Hybrid, with a flexible work environment
Growth Opportunities:
- Progression to senior or management roles within the presales or product teams
- Expansion into other areas of the business, such as data analytics, marketing, or sales
- International opportunities within the global Experian network
ASSUMPTION: This role offers a clear path for career progression within the company, both vertically and horizontally.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with on-site amenities
Office Location(s): North Sydney, Australia
Geographic Context:
- North Sydney is a vibrant, multicultural suburb with a mix of commercial and residential areas
- It is well-connected by public transportation, with easy access to Sydney's CBD
- The office is located near cafes, restaurants, and shopping centers
Work Schedule: Full-time, typically 9:00 AM - 5:30 PM with flexibility for hybrid work arrangement
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote work flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and technical interviews
- Final round with hiring manager or panel
Key Assessment Areas:
- Product knowledge and understanding of consumer marketing
- Analytical and problem-solving skills
- Communication and presentation skills
- Client management and relationship-building abilities
Application Tips:
- Highlight relevant experience and achievements in presales, data analytics, or consumer marketing
- Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
- Prepare examples of successful client presentations or projects that demonstrate your ability to understand and address client needs
ATS Keywords: Presales, Product Consultant, Consumer Marketing, Data Analytics, Client Engagement, Presentation Skills, Relationship Management, Collaboration, Product Knowledge, Segmentation Data, Insights, SQL, R, Python, Tableau, Alteryx, PowerBI
ASSUMPTION: Applicants should focus on demonstrating their relevant experience and skills, as well as their ability to understand and address client needs.
🛠️ Tools & Technologies
- Tableau
- Alteryx
- PowerBI
- Snowflake
- SQL
- R
- Python
ASSUMPTION: Familiarity with these tools is essential for success in this role, and applicants should highlight any relevant experience with them.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Integrity
- Customer focus
- Inclusion
- One Experian
Work Style:
- Collaborative
- Data-driven
- Agile
- Adaptable
Self-Assessment Questions:
- How do you stay updated with the latest trends and developments in consumer marketing and data analytics?
- Can you provide an example of a time when you had to adapt your approach to meet a client's unique needs?
- How do you balance the need for detailed analysis with the need to make timely decisions?
ASSUMPTION: Applicants should consider how their work style and values align with those of Experian and the specific requirements of this role.
⚠️ Potential Challenges
- Managing multiple client projects simultaneously, requiring strong organizational skills and time management
- Keeping up-to-date with the latest product developments and industry trends, necessitating continuous learning and adaptation
- Navigating a large, global organization, which may require additional effort to build relationships and networks
- Working in a hybrid environment, balancing on-site collaboration and remote work effectively
ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to succeed in a dynamic, fast-paced environment.
📈 Similar Roles Comparison
- Compared to other presales roles, this position places a greater emphasis on consumer marketing and data analytics expertise
- Within the information services industry, this role is unique in its focus on consumer marketing and the intersection of data and analytics with business strategy
- Career progression in this role may follow a path similar to that of a senior presales consultant or product manager, with opportunities to specialize in consumer marketing or data analytics
ASSUMPTION: Applicants should consider how this role's unique focus on consumer marketing and data analytics sets it apart from other presales positions and how it aligns with their career goals.
📝 Sample Projects
- Developing a customized data-driven marketing strategy for a major retail client, utilizing segmentation data and predictive analytics to optimize customer acquisition and retention
- Collaborating with the delivery team to implement a new data visualization dashboard for a financial services client, enabling better decision-making and improved client satisfaction
- Partnering with the product team to bring a new consumer segmentation product to market, conducting market research and gathering client feedback to ensure its success
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they have contributed to successful client outcomes.
❓ Key Questions to Ask During Interview
- Can you describe the typical client profile for this role, and how their needs may vary?
- How does the presales team collaborate with other departments, such as delivery and product, to ensure successful client outcomes?
- What opportunities exist for professional development and growth within the presales team and the broader organization?
- How does Experian support work-life balance for employees in hybrid roles?
- Can you provide an example of a time when the company's values drove a significant business decision or outcome?
ASSUMPTION: Applicants should use the interview to gain a deeper understanding of the role, the team, and the company culture, as well as to demonstrate their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Experian careers portal
- Tailor your resume and cover letter to emphasize your relevant experience and skills, highlighting specific examples of how you have successfully supported clients in presales or data analytics roles
- Prepare for interviews by researching the company, the role, and the industry, and by practicing common interview questions and your responses
- Follow up with the hiring manager or recruiter after your interview to express your interest in the role and reiterate your qualifications
- If selected for the role, be prepared to provide additional information or complete additional assessments as needed
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
