📌 Core Information
🔹 Job Title: Principal: People Engagement & Internal Communications
🔹 Company: NTT Ltd.
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: Full-Time
🔹 Category: Internal Communications, Employee Engagement
🔹 Date Posted: 2025-04-04
🔹 Experience Level: 10+ years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Developing and executing internal communications, leadership, and employee engagement programs
- Collaborating with various teams to enhance employee experience and drive strategic communications
- Managing multiple time-critical projects and advising senior leaders
- Working globally and cross-culturally in a matrix environment
- Championing storytelling to reinforce the brand, purpose, vision, values, and Employee Value Proposition
ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder engagement skills. It is ideal for an experienced professional looking to make a significant impact on employee engagement and internal communications.
📋 Key Responsibilities
✅ Supporting the assessment of current employee and leadership engagement and implementing communication initiatives to maintain and increase engagement, satisfaction, employer advocacy, client service excellence, and sustainable business performance and growth
✅ Developing an integrated Internal Communications plan aligned to the function and organization's strategic priorities and for all relevant audiences/stakeholders
✅ Implementing employee and leadership-facing campaigns and championing employees’ and leaders’ perspectives in the execution of those
✅ Providing input into the overall approach to employee and leadership engagement and experience and maintaining and/or developing tools, and solutions to measure effectiveness
✅ Championing storytelling through the organizational network to ensure that organization strategy is brought to life, reinforcing the brand, purpose, vision, values, and Employee Value Proposition, helping to position NTT DATA as a great place to work
✅ ASSUMPTION: The role may involve additional responsibilities based on business needs and priorities
🎯 Required Qualifications
Education: Bachelor's degree or equivalent in a Public Relations / Communications / Engagement related field
Experience: Minimum of 8 to 10 years’ experience in an internal communications, employee engagement, and/or change management role
Required Skills:
- Proven experience in developing strategic internal communication, employee engagement, and change communication programs with solid, measurable results
- Proficient in designing and executing effective internal communication strategies across various platforms
- Excellent written, verbal, and presentation skills
- Excels at stakeholder engagement in a matrix organization to achieve alignment and support and ability to influence others and move toward a common vision or goal
- Good understanding of employee engagement principles, including motivation, recognition, and career development
Preferred Skills:
- Experience with using Eloqua and/or Populo or other enterprise-grade communications software
- Proficient in Microsoft Word, PowerPoint, and comfortable with designing presentation and communications in Eloqua/Populo, and Outlook
ASSUMPTION: Candidates with additional relevant certifications or experience in related fields may be preferred
💰 Compensation & Benefits
Salary Range: AUD 150,000 - 180,000 per annum (Estimated based on industry standards for similar roles in Australia)
Benefits:
- Flexible and hybrid working
- Leave options
- Parental leave policy
- Income protection insurance
- Comprehensive wellbeing program
Working Hours: Full-time (40 hours/week) with flexible hours and hybrid work arrangement
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Australia. The actual salary may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: IT Services and IT Consulting. NTT Ltd. is a global technology and business solutions provider that delivers a digital world powered by IT. It is a subsidiary of NTT Group, a global leader in technology and innovation.
Company Size: 10,001+ employees. As a large organization, NTT Ltd. offers opportunities for career growth and exposure to diverse projects and teams.
Founded: 2019 (as NTT Ltd., but the parent company NTT Group was founded in 1955)
Company Description:
- NTT Ltd. is a global technology and business solutions provider that delivers a digital world powered by IT. It is a subsidiary of NTT Group, a global leader in technology and innovation.
- The company offers a wide range of services, including cloud infrastructure, cybersecurity, managed services, global data centers, and more.
- NTT Ltd. is committed to helping clients innovate, optimize, and transform for long-term success.
Company Specialties:
- Cybersecurity
- Managed Services
- Global Data Centers
- Cloud Infrastructure
- Cloud Communication
- Global Networks
- Security
- Transformation and Platform Services
- ICT Infrastructure Services
- Global Business
- Communications Lifecycle Management
- Innovation
- Research and Development
- Connected Conservation
- Smart Cities
- Connected Sports
- Connected Agriculture
- Connected Mobility
- Connected Healthcare
- Connected Factories
Company Website: https://services.global.ntt/
ASSUMPTION: NTT Ltd. operates in a highly competitive and dynamic industry, requiring employees to stay updated with the latest technologies and trends.
📊 Role Analysis
Career Level: Senior-level role with significant responsibility and influence on employee engagement and internal communications strategies
Reporting Structure: The role reports directly to the Head of People & Culture or a similar position, with potential matrix reporting to other senior leaders based on project requirements
Work Arrangement: Hybrid work arrangement, with a combination of on-site and remote work
Growth Opportunities:
- Potential to lead and mentor junior team members
- Opportunities to work on high-impact projects and initiatives
- Career progression into more senior roles within the People & Culture function or other areas of the business
ASSUMPTION: The role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on the organization's employee engagement and internal communications strategies.
🌍 Location & Work Environment
Office Type: Modern, collaborative office spaces with state-of-the-art technology and amenities
Office Location(s): Sydney, New South Wales, Australia
Geographic Context:
- Sydney is the largest city in Australia and the capital of New South Wales
- The city offers a high standard of living, with a mix of urban and coastal environments
- Sydney is a major hub for technology, finance, and other industries
Work Schedule: Full-time (40 hours/week) with flexible hours and hybrid work arrangement
ASSUMPTION: The role may require occasional travel to other offices or client sites, depending on business needs.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR team
- In-depth interview with the hiring manager and/or other team members
- Final interview with the Head of People & Culture or a similar position
- Background check and reference check
Key Assessment Areas:
- Strategic thinking and planning
- Project management and organizational skills
- Stakeholder engagement and communication skills
- Cultural fit and alignment with NTT Ltd.'s values and mission
- Technical skills and knowledge of internal communications and employee engagement best practices
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of internal communications and employee engagement strategies and best practices
- Showcase your ability to work collaboratively and effectively with stakeholders at all levels
- Prepare examples of your past achievements in internal communications and employee engagement initiatives
ATS Keywords: Internal Communications, Employee Engagement, Change Management, Strategic Planning, Stakeholder Engagement, Project Management, Employee Experience, Employee Value Proposition, Brand Reinforcement, Storytelling, Global Matrix Environment
ASSUMPTION: The interview process may vary based on the specific needs of the role or the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Enterprise-grade communications software (e.g., Eloqua, Populo)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Collaboration and communication platforms (e.g., Microsoft Teams, Slack)
ASSUMPTION: The role may require proficiency in additional tools and technologies based on the specific needs of the organization or the projects.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation and creativity
- Integrity and accountability
- Teamwork and collaboration
- Excellence in all we do
Work Style:
- Agile and adaptable
- Data-driven and analytical
- Collaborative and inclusive
- Customer-focused
- Continuously learning and improving
Self-Assessment Questions:
- How do you align with NTT Ltd.'s customer-centric approach, and how have you demonstrated this in your past roles?
- Can you provide an example of a time when you had to adapt to a significant change or challenge, and how did you approach it?
- How do you ensure that your communication style is inclusive and accessible to diverse audiences?
ASSUMPTION: NTT Ltd. values a diverse and inclusive work environment, and candidates who can demonstrate their ability to work effectively with people from various backgrounds and cultures are strongly preferred.
⚠️ Potential Challenges
- Managing multiple time-critical projects and priorities
- Working in a global, matrix environment with diverse stakeholders
- Keeping up with the latest trends and best practices in internal communications and employee engagement
- Balancing strategic thinking with tactical execution
ASSUMPTION: The role may present unique challenges based on the specific needs of the organization or the projects.
📈 Similar Roles Comparison
- This role is unique in its focus on internal communications and employee engagement within a global technology and business solutions provider
- Similar roles may be found in other large IT services and consulting firms, but the specific focus on employee engagement and internal communications may vary
- Career progression may involve moving into more senior roles within the People & Culture function or transitioning into other areas of the business, such as marketing or communications
ASSUMPTION: The role offers a unique opportunity to make a significant impact on employee engagement and internal communications within a global technology and business solutions provider.
📝 Sample Projects
- Developing and executing a comprehensive internal communications plan for a major organizational restructuring or merger and acquisition
- Creating and implementing an employee engagement survey and action plan to improve employee satisfaction and retention
- Designing and delivering leadership development programs to enhance the skills and capabilities of managers and executives
ASSUMPTION: The role may involve working on high-impact projects that require strategic thinking, creativity, and strong project management skills.
❓ Key Questions to Ask During Interview
- Can you describe the current state of employee engagement and internal communications within the organization, and what are the key priorities for this role?
- How does this role collaborate with other teams and functions within the organization, and what are the key stakeholders for this position?
- What are the most significant challenges facing the organization in terms of employee engagement and internal communications, and how can this role address them?
- How does this role support the organization's overall business strategy and objectives, and what are the key performance indicators for success?
- What opportunities are there for professional development and growth within this role and the organization?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and your understanding of the organization's priorities and challenges.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through NTT Ltd.'s careers portal
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your strategic thinking, project management, and stakeholder engagement abilities
- Prepare examples of your past achievements in internal communications and employee engagement initiatives to showcase during the interview process
- Research NTT Ltd.'s mission, values, and culture to demonstrate your fit with the organization
- Follow up with the HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
