A

Relationship Executive - Growth Business (FAIS)

Absa Group
Full-time
On-site
Tzaneen, Limpopo, South Africa
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Relationship Executive - Growth Business (FAIS)

πŸ”Ή Company: Absa Group

πŸ”Ή Location: Tzaneen, Limpopo, South Africa

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: 2025-04-25

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Optimizing profit and economic value of portfolios of Growth Business key account clients
  • Focusing on origination, cross-selling, and coverage efforts to service clients
  • Driving financial targets and maintaining primary ownership of a portfolio
  • Developing strong client relationships and managing risk assessment
  • Collaborating with the team and supporting an empowering climate

ASSUMPTION: This role requires a balance of sales, relationship management, and risk assessment skills. It is ideal for candidates with experience in commercial banking and a strong understanding of client needs.

πŸ“‹ Key Responsibilities

βœ… Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base

βœ… Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients

βœ… Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

βœ… Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

ASSUMPTION: The role requires a proactive approach to client management, risk mitigation, and continuous improvement.

🎯 Required Qualifications

Education: Bachelors Degree in Business, Commerce, or Management Studies (Required)

Experience: 2-5 years of experience in managing complex commercial banking requirements

Required Skills:

  • Client Relationship Management
  • Risk Management
  • Cross-Selling
  • Product Development
  • Compliance
  • Financial Analysis
  • Portfolio Management
  • Team Collaboration

Preferred Skills:

  • Fluency in local languages (e.g., Afrikaans, Zulu, Xhosa)
  • Experience in the financial services industry

ASSUMPTION: While not explicitly stated, fluency in local languages and experience in the financial services industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be ZAR 600,000 - ZAR 800,000 per annum, based on industry standards for a mid-level Relationship Executive in South Africa.

Benefits:

  • Medical aid and provident fund contributions
  • Life and disability cover
  • Employee assistance program
  • Flexible benefits package

Working Hours: The role requires a standard 40-hour workweek, with flexibility to work additional hours as needed to meet client demands.

ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Absa Group operates in the competitive financial services industry, offering a wide range of banking, insurance, and wealth management services.

Company Size: Absa Group is a large organization with over 40,000 employees, providing ample opportunities for career growth and development.

Founded: Absa Group was founded in 1991 and has since grown to become one of the largest financial services providers in Africa.

Company Description:

  • Absa Group is a pan-African financial services group
  • It offers a range of banking, insurance, and wealth management services
  • The group has operations in 12 African countries and representative offices in China, Namibia, Nigeria, and the United States

Company Specialties:

  • Retail and business banking
  • Credit cards
  • Investment banking
  • Insurance
  • Wealth management

Company Website: https://www.absa.africa/

ASSUMPTION: Absa Group's extensive presence in Africa and diverse range of services provide opportunities for career growth and development within the organization.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level of the career ladder for Relationship Executives in the financial services industry.

Reporting Structure: The Relationship Executive reports directly to the Head of Growth Business.

Work Arrangement: The role requires on-site work, with regular client visits and occasional travel within South Africa.

Growth Opportunities:

  • Progression to a senior role within the Growth Business division
  • Transition to other divisions within Absa Group, such as Retail and Business Banking or Investment Banking
  • Expansion of responsibilities to include mentoring and team leadership

ASSUMPTION: The role offers opportunities for career growth within Absa Group, both vertically and horizontally.

🌍 Location & Work Environment

Office Type: The role is based in Tzaneen, Limpopo, with regular client visits required.

Office Location(s): Absa Group's Tzaneen office is located at Danie Joubert Street, Tzaneen, 0850.

Geographic Context:

  • Tzaneen is a city in the Limpopo province of South Africa
  • The city has a subtropical climate and is known for its scenic beauty and wildlife
  • Tzaneen is approximately 450 kilometers north of Johannesburg

Work Schedule: The role requires a standard 40-hour workweek, with flexibility to work additional hours as needed to meet client demands.

ASSUMPTION: The role may require occasional travel to other regions in South Africa, depending on client needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Face-to-face interview with the hiring manager
  • Final interview with the Head of Growth Business

Key Assessment Areas:

  • Client management skills
  • Risk assessment and mitigation
  • Sales and cross-selling abilities
  • Collaboration and teamwork
  • Problem-solving and analytical skills

Application Tips:

  • Highlight relevant experience in managing complex commercial banking requirements
  • Tailor your resume to emphasize skills and accomplishments related to the key responsibilities of the role
  • Prepare examples of successful client relationships and risk management strategies
  • Research Absa Group's values and be prepared to discuss how your personal values align with the company's

ATS Keywords: Client Relationship Management, Risk Management, Cross-Selling, Product Development, Compliance, Financial Analysis, Portfolio Management, Team Collaboration

ASSUMPTION: The application process may vary depending on the hiring manager and the specific needs of the team.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Risk management and compliance tools (e.g., FICO, SAS)
  • Financial analysis software (e.g., Bloomberg, FactSet)

ASSUMPTION: The tools and technologies required for this role may vary depending on the specific needs of the team and the clients.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • One team, one dream
  • Doing well by doing good
  • Bold navigators
  • Trusted partners

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and resilient
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • Do you have a proven track record of building and maintaining strong client relationships?
  • Are you comfortable working in a dynamic and fast-paced environment?
  • Do you possess strong risk assessment and mitigation skills?
  • Are you able to work collaboratively with a team to achieve common goals?

ASSUMPTION: Absa Group values candidates who are customer-focused, collaborative, and results-driven, with a strong commitment to ethical business practices.

⚠️ Potential Challenges

  • Managing a diverse portfolio of clients with varying needs and expectations
  • Balancing sales and risk management responsibilities
  • Adapting to changes in the regulatory environment and product offerings
  • Occasional travel requirements to meet client needs

ASSUMPTION: The role may present challenges related to client management, risk assessment, and adaptability to change.

πŸ“ˆ Similar Roles Comparison

  • Compared to a Relationship Manager role, this position has a stronger focus on origination and cross-selling efforts, as well as managing a more complex portfolio of clients
  • In the financial services industry, this role is similar to a Business Development Manager or a Client Success Manager, with a focus on driving financial targets and maintaining strong client relationships
  • Career progression from this role could lead to senior positions within the Growth Business division or other divisions within Absa Group

ASSUMPTION: This role is similar to other relationship management positions in the financial services industry, with a focus on driving financial targets and maintaining strong client relationships.

πŸ“ Sample Projects

  • Developing and implementing a client retention strategy for a high-value portfolio
  • Conducting a risk assessment of a client's financial situation and recommending appropriate products and services
  • Collaborating with the product development team to create a new financial product tailored to the needs of Growth Business clients

ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and initiatives that a Relationship Executive in the Growth Business division might undertake.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does the team collaborate and support each other in achieving common goals?
  • What opportunities are there for career growth and development within the Growth Business division and Absa Group as a whole?
  • How does the company support work-life balance for its employees?
  • What is the company's approach to risk management and compliance, and how does this role contribute to that?

ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, team dynamics, career growth opportunities, work-life balance, and risk management strategies.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, such as client management, risk assessment, and sales
  • Prepare a cover letter that explains your motivation for applying and how your skills and experience make you a strong fit for the role
  • If applicable, prepare examples of successful client relationships and risk management strategies
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.