Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Danbury Fair - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Danbury Fair - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Danbury, Connecticut, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales by connecting with customers and sharing vendor product knowledge
• Cultivating repeat clientele and being the expert for the brand/area represented
• Communicating customer needs and shopping patterns to leadership and vendors
• Executing strategic merchandising initiatives

ASSUMPTION: This role is integral in blending sales expertise with branding, suggesting a dynamic engagement with both customers and stakeholders to exceed sales targets.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by prioritizing customers

✅ Greet customers, make product recommendations, and upsell

✅ Serve as a liaison between vendors, personal stylists, and store leadership

✅ Ensure the sales floor is neat, clean, and properly signed for sales and markdowns

✅ Create and implement best sales practices, focusing on margin improvement

✅ Build brand-specific clientele to support local marketing efforts

✅ Execute vendor and non-vendor events to increase sales

✅ Lead customer-facing vendor-sponsored events with sales and participation goals in mind

✅ Proficiently use Macy’s point of sale systems and devices

✅ Foster an environment of acceptance and respect for authentic connections

ASSUMPTION: The responsibilities indicate a dual focus on direct sales and collaborative efforts in event planning and customer relationship building.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Customer Service
• Sales
• Effective Communication

Preferred Skills:

• Creativity
• Technical Proficiency

ASSUMPTION: Given the emphasis on sales and customer interaction, soft skills like communication and relationship building are crucial.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive with industry standards for retail roles.

Benefits:

• Comprehensive health and wellness coverage
• 401(k) match for future investment
• Paid time off and holidays

Working Hours: 40 hours per week, including weekend and holiday availability

ASSUMPTION: Benefits indicate a supportive work environment aimed at ensuring employee well-being and career development.

📌 Applicant Insights

🔍 Company Context

Industry: Retail - widely recognized for fashion and customer engagement

Company Size: 10,001+ employees, indicating robust structural support and career growth potential

Founded: 1858, a long-standing presence in retail leadership

Company Description:

• Delivers fashion at affordable prices across various regions and online
• Celebrated for iconic events like Macy’s Thanksgiving Day Parade
• Committed to community building and charitable initiatives

Company Specialties:

• Retail innovation
• Cultural events
• Community service

Company Website: macysjobs.com

ASSUMPTION: The company's extensive reach and promotional events suggest a vibrant, fast-paced work culture.

📊 Role Analysis

Career Level: Early to mid-level with growth potential based on performance

Reporting Structure: Reports to store leadership teams and coordinates with vendors

Work Arrangement: Primarily on-site to ensure customer engagement and product knowledge sharing

Growth Opportunities:

• Potential for leadership roles within store management
• Participation in larger brand initiatives and events
• Skill development across sales and customer service domains

ASSUMPTION: The role seems to offer a pathway into more significant retail business strategies and leadership based on individual performance.

🌍 Location & Work Environment

Office Type: Retail sales environment in Macy's department store

Office Location(s): Danbury Fair, Danbury, Connecticut

Geographic Context:

• Proximity to major urban centers
• Established retail hub with a diverse customer base
• Access to local community events and activities

Work Schedule: Flexible hours with the expectation of weekend and holiday shifts

ASSUMPTION: Located to capitalize on high foot traffic and customer diversity, enhancing sales potential.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Screening interview with HR
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Sales acumen
• Teamwork and collaboration

Application Tips:

• Highlight previous retail and sales experience
• Emphasize relationship-building skills
• Demonstrate flexibility and passion for customer service

ATS Keywords: Retail, Sales, Customer Service, Brand Ambassador, Macy’s

ASSUMPTION: Interviews focus extensively on soft skills critical for customer interaction and brand representation.

🛠️ Tools & Technologies

• Macy's point of sale systems
• Mobile sales devices
• Radio frequency equipment

ASSUMPTION: Familiarity with technology is essential, given the use of electronic systems in sales and inventory management.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Inclusion and diversity
• Innovation

Work Style:

• Dynamic and interactive
• Team-oriented
• Adaptable to change

Self-Assessment Questions:

• Can I thrive in a fast-paced retail environment?
• Am I capable of building strong customer relationships?
• Do I embrace change and innovative thinking?

ASSUMPTION: The company culture is geared towards inclusivity, requiring employees to be proactive in fostering positive customer interactions.

⚠️ Potential Challenges

• High customer interaction requiring constant energy and positivity
• Meeting diverse sales targets
• Managing multiple responsibilities simultaneously
• Adapting to rapidly changing retail trends

ASSUMPTION: Challenges likely stem from the dynamic nature of retail, necessitating strong multitasking and interpersonal skills.

📈 Similar Roles Comparison

• Similar to roles that focus on customer-facing sales and brand representation
• Comparable positions in other retail giants may not offer the unique event engagement opportunities Macy’s provides
• Distinct from traditional sales roles due to specific brand ambassador duties

ASSUMPTION: Comparisons with other roles will highlight Macy’s unique blend of sales, brand representation, and event strategy.

📝 Sample Projects

• Organizing and executing a vendor-sponsored fashion event
• Developing a marketing campaign for a new product line
• Analyzing customer shopping patterns to improve sales strategies

ASSUMPTION: Sample projects involve creativity in event planning and strategic sales enhancement.

❓ Key Questions to Ask During Interview

• How does Macy's support brand ambassadors in achieving sales targets?
• What kind of on-the-job training and development programs are available?
• Can you provide examples of successful sales strategies implemented by brand ambassadors?
• What metrics are used to evaluate success in this role?
• How are brand ambassadors involved in larger company initiatives or events?

ASSUMPTION: These questions help candidates understand the support structure and expectations associated with the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant retail experience
• Gather references from previous retail or sales roles
• Research Macy's brand and cultural values to align with interview discussions
• Prepare to discuss examples of customer service achievements and challenges

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.