📌 Core Information
🔹 Job Title: Sales Account Representative (HYBRID) - Waukegan, IL
🔹 Company: HD Supply
🔹 Location: Waukegan, IL (Hybrid - Remote & On-site)
🔹 Job Type: Full-Time
🔹 Category: Sales
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (Remote & On-site)
🚀 Job Overview
Key aspects of this role include:
- Prospecting for new sales opportunities via outbound calling and emailing.
- Managing the sales process, tracking open sales orders, and providing customer service and support.
- Generating profitable growth through quota attainment.
- Collaborating with outside salespersons, telephone, e-mail, and written and faxed correspondence.
ASSUMPTION: This role requires strong communication skills, sales experience, and the ability to work independently while managing multiple tasks.
📋 Key Responsibilities
✅ Prospects for new sales opportunities via outbound calling and emailing.
✅ Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
✅ Generates profitable growth through quota attainment.
✅ Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
✅ Develops code directives for certain products while maintaining target margin goals.
✅ Performs estimating, take-off, and proposal duties as necessary.
ASSUMPTION: This role involves a high level of customer interaction, problem-solving, and multitasking. It requires strong organizational skills and the ability to work in a fast-paced environment.
🎯 Required Qualifications
Education: HS Diploma or GED strongly preferred.
Experience: 2-5 years of experience in sales or a related field.
Required Skills:
- Proven sales experience and a track record of success.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and manage multiple tasks.
Preferred Skills:
- Experience with salesforce.com or similar CRM software.
- Bilingual or multilingual skills (Spanish/English).
ASSUMPTION: While a high school diploma or GED is preferred, relevant experience and skills may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $18.22 - $21.92 hourly (based on experience and location)
Benefits:
- Medical, dental, and vision plans
- Health care and Dependent Care FSA
- 401(K) with company match
- Paid Holiday, Vacation, Personal Time, and Wellness Day
- Paid Sick Time
- Life and Accidental Death & Dismemberment Insurance
- Short and Long-term Disability Insurance
- Critical Illness Insurance
- Accident Insurance
- Whole Life Insurance
- Commuter Benefits
- Tuition Reimbursement
- Employee Assistance Program
- Adoption and Surrogacy Assistance
Working Hours: Full-time, typically 40 hours per week. May require overnight travel less than 10% of the time.
ASSUMPTION: The salary range provided is an estimate based on market data and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Wholesale distribution, serving customers in various industries such as Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services, and Education.
Company Size: HD Supply is a large company with over 10,000 employees, providing opportunities for growth and career advancement.
Founded: 1974 (as a subsidiary of The Home Depot)
Company Description:
- HD Supply is a leading wholesale distribution company, offering a vast assortment of over 100,000 MRO, full-line janitorial, and OS&E products.
- They provide industry-leading services and solutions, including localized jobsite delivery, renovation programs, direct-ship options, and innovative digital tools and capabilities.
- HD Supply empowers associates to grow professionally and provides competitive benefits and compensation.
Company Specialties:
- Industrial distribution
- Wholesale distribution
- MRO products
- Janitorial supplies
- OS&E products
Company Website: http://www.hdsupply.com
ASSUMPTION: HD Supply's extensive product offerings and services make it an attractive choice for customers seeking a one-stop-shop for their supply needs.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role may report to a Sales Manager or similar position.
Work Arrangement: Hybrid - a combination of remote work and on-site work at the Waukegan, IL location.
Growth Opportunities:
- Progression to a Senior Sales Account Representative or similar role.
- Transition to a different department or division within HD Supply.
- Development of leadership and management skills.
ASSUMPTION: HD Supply's large size and diverse customer base provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Hybrid - a combination of remote work and on-site work at the Waukegan, IL location.
Office Location(s): Waukegan, IL (with remote work options)
Geographic Context:
- Waukegan, IL is located in Lake County, approximately 40 miles north of Chicago.
- The area offers a mix of urban and suburban living, with easy access to outdoor recreation, cultural attractions, and entertainment.
- Waukegan has a humid continental climate, with warm summers and cold, snowy winters.
Work Schedule: Full-time, typically 40 hours per week. May require overnight travel less than 10% of the time.
ASSUMPTION: The hybrid work arrangement provides flexibility and a better work-life balance, while still allowing for in-person collaboration and team building.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the sales team
- Final interview with the sales manager or director
- Background check and offer
Key Assessment Areas:
- Sales experience and track record
- Communication and interpersonal skills
- Problem-solving and multitasking abilities
- Cultural fit and alignment with company values
Application Tips:
- Highlight your sales experience and achievements in your resume and cover letter.
- Tailor your application to demonstrate your understanding of HD Supply's business and customer base.
- Prepare for behavioral interview questions that focus on your sales experience and problem-solving skills.
ATS Keywords: Sales, Account Representative, Prospecting, Customer Service, Project Management, Quota Attainment, Product Pricing, Estimating, Proposal Duties, CRM, Microsoft Office Suite
ASSUMPTION: HD Supply uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume and cover letter can help your application stand out.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (salesforce.com or similar)
- Telephone and email communication tools
- Project management software (Asana, Trello, or similar)
ASSUMPTION: Proficiency in Microsoft Office Suite and CRM software is essential for this role. Familiarity with project management software is a plus.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Respect
- Accountability
- Teamwork
Work Style:
- Results-driven
- Collaborative
- Adaptable
- Customer-focused
- Problem-solving
Self-Assessment Questions:
- Do you have a proven track record of success in sales?
- Are you comfortable working independently and managing multiple tasks?
- Do you thrive in a fast-paced, dynamic work environment?
- Are you committed to providing exceptional customer service?
ASSUMPTION: HD Supply values employees who are results-driven, collaborative, and committed to providing exceptional customer service.
⚠️ Potential Challenges
- Managing a high volume of customer interactions and sales opportunities.
- Working in a fast-paced, dynamic environment with tight deadlines.
- Adapting to a hybrid work arrangement, balancing remote work and on-site collaboration.
- Dealing with customer dissatisfaction or difficult situations.
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a customer-focused mindset.
📈 Similar Roles Comparison
- Compared to other sales roles, this position places a greater emphasis on customer service and project management.
- HD Supply's diverse customer base and extensive product offerings set it apart from other wholesale distribution companies.
- This role offers opportunities for career growth and development within HD Supply's large organization.
ASSUMPTION: HD Supply's unique business model and extensive product offerings make it an attractive choice for sales professionals seeking a challenging and rewarding career opportunity.
📝 Sample Projects
- Developing and implementing a strategic sales plan to generate new business and increase market share.
- Managing a high-volume sales pipeline, tracking open sales orders, and ensuring timely resolution of customer issues.
- Collaborating with cross-functional teams to develop and deliver customized solutions for customers.
ASSUMPTION: These sample projects demonstrate the diverse range of responsibilities and challenges faced by the Sales Account Representative role at HD Supply.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role collaborate with other departments and teams within HD Supply?
- What opportunities are there for career growth and development within the sales department and the company as a whole?
- How does HD Supply support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales experience and relevant skills.
- Prepare for behavioral interview questions that focus on your sales experience and problem-solving skills.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
