π Core Information
πΉ Job Title: Sales and Marketing Coordinator
πΉ Company: Chick-fil-A Del Sur
πΉ Location: San Diego, California, United States
πΉ Job Type: Full-Time
πΉ Category: Marketing & Sales
πΉ Date Posted: April 8, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Growing the Chick-fil-A brand and increasing sales through strategic marketing initiatives
- Managing community relations and impacting the local community through donations and events
- Collaborating cross-functionally with other department leaders to achieve overall restaurant results
- Working daily in restaurant operations to serve guests and team members
ASSUMPTION: This role requires a balance of marketing expertise, community engagement, and operational involvement. Candidates should be comfortable working in a fast-paced environment and wearing multiple hats.
π Key Responsibilities
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Increase outside and inside sales through targeted marketing strategies
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Promote new products and organize in-store events to drive sales
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Grow the Chick-fil-A brand by introducing it to surrounding businesses, community groups, and schools
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Manage monthly donation budget and create connections with guests
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Collaborate with department leaders to set and achieve high-level goals
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Work daily in restaurant operations to serve guests and team members
ASSUMPTION: This role requires a high level of self-management and the ability to prioritize tasks effectively.
π― Required Qualifications
Education: Bachelor's Degree (preferred)
Experience: 2 years in Marketing, Fundraising, or Promotions
Required Skills:
- Proven track record in marketing, sales, or promotions
- Strong community engagement skills
- Excellent communication and interpersonal skills
- Ability to self-manage and work collaboratively
- Results-driven and creative mindset
Preferred Skills:
- Experience in the restaurant industry
- Fluency in Spanish (for better community engagement)
ASSUMPTION: While a Bachelor's Degree is preferred, relevant experience and skills may be considered in lieu of formal education.
π° Compensation & Benefits
Salary Range: $43,680 - $52,000 (based on experience and industry standards for the San Diego area)
Benefits:
- Health Insurance with Contribution
- Retirement with Matching Benefits
- Tuition Discounts at Over 100 Colleges
- Gym Membership Reimbursement
- Overtime Available
Working Hours: Full-Time (40 hours/week), with flexible scheduling to accommodate restaurant operations
ASSUMPTION: The salary range is estimated based on industry standards for the San Diego area and the candidate's experience level. Actual compensation may vary based on individual qualifications and performance.
π Applicant Insights
π Company Context
Industry: Chick-fil-A is a popular fast-food restaurant chain known for its customer service and community involvement.
Company Size: Chick-fil-A Del Sur is a single-unit franchise, offering a close-knit work environment with opportunities for growth within the Chick-fil-A system.
Founded: Chick-fil-A was founded in 1946, with the first Chick-fil-A Del Sur restaurant opening in 2015.
Company Description:
- Chick-fil-A Del Sur is committed to providing excellent customer service and maintaining high customer satisfaction scores.
- The restaurant is part of the fastest-growing Quick Service Restaurant in the nation and has received numerous awards for its customer service and employee satisfaction.
- Chick-fil-A offers extensive employee benefits, including health insurance, retirement plans, tuition discounts, and career advancement opportunities.
Company Specialties:
- Customer Service
- Community Involvement
- Employee Development
Company Website: www.chick-fil-a.com
ASSUMPTION: While Chick-fil-A Del Sur is a single-unit franchise, it is part of a larger corporation with extensive resources and growth opportunities.
π Role Analysis
Career Level: This role is suitable for early to mid-career marketing professionals seeking to gain experience in the restaurant industry and grow within a well-established company.
Reporting Structure: The Sales and Marketing Coordinator reports directly to the Restaurant Operator and works closely with department leaders to achieve collaborative goals.
Work Arrangement: This is an on-site, full-time position with flexible scheduling to accommodate restaurant operations. The role may require working on weekends and holidays.
Growth Opportunities:
- Advancement within the Chick-fil-A system, such as becoming a Restaurant Operator or Area Supervisor
- Expanding marketing skills and expertise through on-the-job training and workshops
- Developing leadership and management skills through working with and mentoring team members
ASSUMPTION: The growth opportunities in this role are primarily within the Chick-fil-A system, as the company prioritizes internal promotions and career development.
π Location & Work Environment
Office Type: This role is based in a fast-paced restaurant environment, with a focus on customer service and team collaboration.
Office Location(s): San Diego, California
Geographic Context:
- San Diego is the second-largest city in California and offers a diverse and vibrant community.
- The city has a Mediterranean climate, with mild winters and warm summers.
- San Diego is known for its beaches, parks, and cultural attractions, such as the San Diego Zoo and Balboa Park.
Work Schedule: The work schedule is flexible and may vary based on restaurant operations and marketing initiatives. The role may require working on weekends and holidays.
ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer service and team collaboration. Candidates should be comfortable working in a busy restaurant setting and managing multiple priorities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Restaurant Operator
- In-person interview with the Restaurant Operator and department leaders
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Marketing and sales experience and strategies
- Community engagement and networking skills
- Adaptability and ability to work in a fast-paced environment
- Customer service and communication skills
- Alignment with Chick-fil-A's mission and values
Application Tips:
- Highlight relevant marketing and sales experience and achievements
- Demonstrate a strong understanding of Chick-fil-A's brand and values
- Showcase community engagement and networking skills through examples and stories
- Tailor your resume and cover letter to emphasize your fit for this specific role and company
ATS Keywords: Marketing, Sales, Promotions, Community Relations, Customer Service, Restaurant Operations, Chick-fil-A
ASSUMPTION: The interview process may include scenario-based questions and role-playing exercises to assess the candidate's problem-solving skills and adaptability in a fast-paced environment.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media platforms (Facebook, Instagram, Twitter)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Mailchimp, Hootsuite)
ASSUMPTION: The specific tools and technologies used may vary based on the candidate's experience and the restaurant's marketing strategies.
π Cultural Fit Considerations
Company Values:
- Customer Focus
- Quality
- Integrity
- Treat Everyone with Respect and Dignity
- Create a Positive Work Environment
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Customer-focused and service-driven
- Adaptable and flexible
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you comfortable working in a team and collaborating with department leaders?
- Do you have a strong understanding of and alignment with Chick-fil-A's mission and values?
ASSUMPTION: Chick-fil-A prioritizes cultural fit and alignment with its mission and values in the hiring process. Candidates should be prepared to demonstrate their fit for the company's culture and work style.
β οΈ Potential Challenges
- Balancing marketing initiatives with restaurant operations and customer service
- Managing a diverse range of community engagement and donation requests
- Adapting to a fast-paced and dynamic work environment
- Working on weekends and holidays as needed
ASSUMPTION: The potential challenges in this role are primarily related to the fast-paced and dynamic work environment and the need to balance multiple priorities.
π Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong focus on community engagement and restaurant operations
- This role offers the opportunity to work for a well-established company with extensive employee benefits and growth opportunities
- Career paths in this role may include advancement within the Chick-fil-A system, such as becoming a Restaurant Operator or Area Supervisor
ASSUMPTION: While this role shares some similarities with traditional marketing positions, it is unique in its focus on community engagement and restaurant operations.
π Sample Projects
- Developing and implementing a targeted marketing campaign to increase outside sales
- Organizing and executing an in-store event to promote new products and drive sales
- Managing community relations and creating connections with local businesses, community groups, and schools
ASSUMPTION: The specific projects in this role may vary based on the candidate's experience and the restaurant's marketing strategies.
β Key Questions to Ask During Interview
- How does this role balance marketing initiatives with restaurant operations and customer service?
- What are the primary challenges and opportunities in this role, and how can I best prepare for them?
- How does Chick-fil-A support the growth and development of its employees in this role?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role contribute to Chick-fil-A's mission and values, and how can I best demonstrate my alignment with them?
ASSUMPTION: The key questions to ask during the interview should focus on the role's unique aspects, such as its balance of marketing and operational responsibilities, and the company's support for employee growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize your marketing and sales experience, community engagement skills, and alignment with Chick-fil-A's mission and values
- Prepare for the interview by researching Chick-fil-A's brand, values, and marketing strategies, as well as the specific challenges and opportunities in this role
- Follow up with the hiring manager after the interview to express your interest in the position and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.