SALES & MARKETING ANALYST

📌 Core Information

🔹 Job Title: SALES & MARKETING ANALYST

🔹 Company: TE Connectivity

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: On-site

🔹 Category: Sales & Marketing

🔹 Date Posted: 2025-05-06

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: On-site (Cannot work remotely)

🚀 Job Overview

Key aspects of this role include:

• Monitoring and managing weekly claim processes
• Handling S&D mailboxes and assisting distributors with claims
• Identifying and resolving system issues
• Updating S&D policies and providing regular training
• Documenting special approvals and manual processed claims
• ASSUMPTION: This role requires strong attention to detail, excellent communication skills, and the ability to work independently.

📋 Key Responsibilities

✅ Monitor weekly claim process, perform claim review, manual override, and post reviews in ADR97 report, pool reservation, credit memo details etc.

✅ Manage S&D mailboxes to answer questions from distributors, help them submit and correct claims, coordinate in special approval and manual credit memo issuance, and prepare for weekly manual override etc.

✅ Raise ticket for any system issues found during daily operation. Tracking on ticket resolution status. Follow up with TEIS on issue discussion, analysis, testing and production validation

✅ Timely adjustments to S&D Policy to ensure accuracy and up-to-date esp. when there are changes

✅ Provide regular training to key stakeholders to ensure awareness, understanding of program

✅ Documentation of all special approvals and manual processed claim details and manual credit memos

ASSUMPTION: This role involves a significant amount of administrative tasks and requires strong organizational skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 4+ years of experience in Customer Care or other roles with strong background in customer communication / relationship maintenance

Required Skills:

• Proficient in SAP (OTC), Excel (formulas, links, dealing with large data volume), Datawarehouse (TED)
• Strong analytical skills to identify/evaluate problem situations for improvement opportunities and make recommendations as applicable

Preferred Skills:

• Experience with CRM software
• Fluency in multiple languages

ASSUMPTION: While not explicitly stated, proficiency in data analysis tools and strong communication skills are likely to be highly valued for this role.

💰 Compensation & Benefits

Salary Range: INR 6,00,000 - 12,00,000 per annum (Estimated based on industry standards for mid-level marketing roles in Bangalore)

Benefits:

• Health insurance
• Retirement benefits
• Employee assistance programs

Working Hours: Full-time (40 hours per week), with flexibility to work in AMER EST time zone

ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in Bangalore. Actual salary may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: TE Connectivity operates in the Electrical and Electronics Manufacturing industry, with a focus on connectivity and sensor solutions.

Company Size: TE Connectivity is a large company with over 85,000 employees globally, providing a diverse and dynamic work environment.

Founded: TE Connectivity was founded in 1892, with a rich history in innovation and growth.

Company Description:

• TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future.
• The company's broad range of connectivity and sensor solutions enable the distribution of power, signal, and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology, and more.
• TE Connectivity ensures that every connection counts by working alongside customers in approximately 130 countries.

Company Specialties:

• Connectors
• Sensors
• Industrial Technology
• Transportation
• E-mobility
• Data Connectivity
• Energy
• Industrial Automation
• Medical Technology
• Aerospace
• Data Networks
• Artificial Intelligence
• and Connected Living

Company Website: www.te.com

ASSUMPTION: TE Connectivity's extensive global presence and broad range of products and services provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is at the mid-level in the marketing career path, with opportunities for growth into senior roles.

Reporting Structure: The Sales & Marketing Analyst will report directly to the Sales & Marketing Manager.

Work Arrangement: This role requires on-site work, with flexibility to work in the AMER EST time zone.

Growth Opportunities:

• Progression into senior marketing roles, such as Senior Marketing Analyst or Marketing Manager
• Expansion into other areas of the business, such as product management or sales
• International assignments, given TE Connectivity's global presence

ASSUMPTION: Successful candidates will have a strong desire to learn and grow within the company, taking on new challenges and responsibilities as they arise.

🌍 Location & Work Environment

Office Type: TE Connectivity's Bangalore office is a modern, collaborative workspace with a mix of open-plan and private offices.

Office Location(s): Bangalore, Karnātaka, India

Geographic Context:

• Bangalore is the capital of Karnātaka state and the third-largest city in India, with a population of over 10 million.
• The city is known for its pleasant climate, with temperatures ranging from 15°C to 35°C throughout the year.
• Bangalore is a major hub for the technology industry, with a vibrant startup ecosystem and numerous multinational corporations.

Work Schedule: The work schedule is typically Monday to Friday, with some flexibility to accommodate the AMER EST time zone.

ASSUMPTION: Bangalore's thriving tech industry and diverse cultural scene make it an attractive location for professionals seeking a dynamic work environment and a high quality of life.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager and team members
• Final round interview with a senior leader

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Communication and interpersonal skills
• Cultural fit and alignment with TE Connectivity's values
• Technical skills, including proficiency in SAP, Excel, and data analysis

Application Tips:

• Tailor your resume to highlight your relevant experience and skills for this role
• Prepare for behavioral interview questions using the STAR method (Situation, Task, Action, Result)
• Research TE Connectivity's products, services, and industry to demonstrate your interest and understanding

ATS Keywords: Sales & Marketing, Customer Care, Customer Communication, Relationship Maintenance, SAP, Excel, Data Analysis, Problem-solving, Attention to Detail

ASSUMPTION: TE Connectivity's recruitment process is designed to assess candidates' skills, cultural fit, and potential for growth within the company.

🛠️ Tools & Technologies

• SAP (OTC)
• Excel
• Datawarehouse (TED)
• CRM software (if applicable)

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and data analysis tools is likely to be required for this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Accountability
• Inclusion
• Innovation
• Teamwork

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on continuous improvement
• Adaptable and open to change

Self-Assessment Questions:

• How do you handle conflicting priorities and manage your time effectively?
• Can you provide an example of a time when you identified a problem and took initiative to solve it?
• How do you approach learning new tools and technologies?

ASSUMPTION: TE Connectivity values candidates who are aligned with their core values and demonstrate a strong work ethic, attention to detail, and a customer-focused mindset.

⚠️ Potential Challenges

• Working in a fast-paced, dynamic environment with tight deadlines
• Managing multiple tasks and priorities simultaneously
• Adapting to changes in processes and procedures
• Working in the AMER EST time zone, which may require flexibility in working hours

ASSUMPTION: Successful candidates will be able to thrive in a challenging, fast-paced environment and adapt to changes quickly.

📈 Similar Roles Comparison

• Compared to other marketing analyst roles, this position places a greater emphasis on administrative tasks and system issue resolution
• TE Connectivity's global presence provides more opportunities for international assignments and career growth compared to smaller companies
• This role may have more direct customer interaction compared to other marketing roles, requiring strong communication and interpersonal skills

ASSUMPTION: While this role shares similarities with other marketing analyst positions, its unique focus on claim processing and system issue resolution sets it apart.

📝 Sample Projects

• Analyzing weekly claim data to identify trends and opportunities for improvement
• Developing and implementing a training program for key stakeholders on the S&D program
• Documenting special approvals and manual processed claim details to ensure compliance and accuracy

ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of detail required for this role.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role support the overall marketing strategy and goals of the company?
• What opportunities are there for professional development and growth within the company?
• How does the team collaborate and communicate to ensure effective claim processing and issue resolution?
• What are the most challenging aspects of this role, and how can I best prepare to succeed?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills for this role
• Prepare a cover letter explaining your interest in the role and how your skills and experience make you a strong fit
• Prepare for behavioral interview questions using the STAR method (Situation, Task, Action, Result)
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.