Sales & Marketing Coordinator- Family Friendly Resort Offering Authentic San Diego Soul

📌 Core Information

🔹 Job Title: Sales & Marketing Coordinator

🔹 Company: San Diego Mission Bay Resort

🔹 Location: San Diego, California, United States

🔹 Job Type: Full-Time, On-Site

🔹 Category: Hospitality, Sales & Marketing

🔹 Date Posted: April 16, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-Site

🚀 Job Overview

Key aspects of this role include:

• Providing administrative support to Sales Managers and the Director of Sales
• Assisting with social media marketing efforts
• Handling various projects related to sales and operations
• Working in a fast-paced environment with a focus on customer service and satisfaction

ASSUMPTION: This role is ideal for individuals interested in a career in hospitality, sales, marketing, or operations, and offers significant growth opportunities for those who excel.

📋 Key Responsibilities

✅ Administrative Support: Answer telephones, take messages, and provide administrative support to Sales Managers and the Director of Sales. Prepare contracts, correspondence, and other documents using various software packages.

✅ Sales Support: Act as a liaison between Sales Managers and clients, handle individual reservations for VIP clients, and participate in site inspections and trade shows.

✅ Social Media Marketing: Create engaging content and graphics for social media platforms, optimize content for specific platforms and audiences, and enhance the resort's brand presence.

✅ Customer Service: Approach all encounters with guests and associates in a friendly, courteous, and service-oriented manner. Handle caller inquiries promptly and professionally.

✅ Project Support: Assist with projects including proposals, site visits, special events, reporting, and other job-related duties as assigned. Actively seek opportunities to improve sales and operations-related systems and procedures.

ASSUMPTION: This role requires strong multitasking skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.

🎯 Required Qualifications

Education: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.

Experience: Previous administrative assistant or hotel experience is a plus but not required. This is an entry-level position.

Required Skills:

• Proficient knowledge of Microsoft Office
• Strong computer skills and the ability to learn new software programs
• Excellent communication and teamwork skills
• Proficient knowledge of social media platforms and digital marketing channels
• Ability to multitask and complete projects in a timely manner
• Exceptional customer service and problem-solving skills

Preferred Skills:

• Knowledge of Delphi software
• Experience in the hospitality industry
• Fluency in additional languages

ASSUMPTION: Candidates with previous administrative experience or experience in the hospitality industry may have an advantage in this role, but a strong desire to satisfy customer needs and a willingness to learn are essential.

💰 Compensation & Benefits

Salary Range: $25.00 per hour. This is an entry-level position, and the salary is competitive for the hospitality industry in San Diego.

Benefits:

• Health Benefits Package (Medical, Dental, Vision)
• Supplemental benefits (Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance)
• 401K Plan with Employer Match
• Daily complimentary lunch meal
• Onsite complimentary parking
• On-demand pay
• Team member/family/friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities and recognition programs

Working Hours: Full-time position, typically working 40 hours per week. Hours may vary depending on business needs and may include evenings, weekends, and holidays.

ASSUMPTION: The salary range provided is based on industry standards for entry-level positions in the hospitality industry in San Diego. Benefits are comprehensive and designed to support the well-being of employees.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality. San Diego Mission Bay Resort is part of Noble House Hotels & Resorts, a collection of unique hotels and resorts around the Americas.

Company Size: Medium (201-500 employees). This size allows for a supportive work environment with opportunities for growth and advancement.

Founded: 1962. The resort has a rich history and offers a blend of traditional and modern amenities.

Company Description:

• San Diego Mission Bay Resort is a 357-room resort offering multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits, and more.
• The resort is located in the heart of San Diego, providing guests with easy access to the city's attractions and beaches.
• Noble House Hotels & Resorts is committed to supporting initiatives towards Diversity, Equity, Inclusion, and Accessibility, fostering an environment where everyone can be successful as their true authentic self.

Company Specialties:

• Hospitality and tourism
• Sales and marketing
• Event planning and coordination
• Customer service and satisfaction

Company Website: http://www.missionbayresort.com

ASSUMPTION: San Diego Mission Bay Resort offers a unique blend of traditional and modern amenities, providing guests with an exceptional experience in the heart of San Diego.

📊 Role Analysis

Career Level: Entry-level. This position is ideal for individuals seeking to begin their career in hospitality, sales, marketing, or operations.

Reporting Structure: The Sales & Marketing Coordinator reports directly to the Director of Sales and works closely with the Sales Managers and Operations team.

Work Arrangement: Full-time, on-site position. The role requires working on-site at the resort, with the possibility of working remotely for specific tasks or projects.

Growth Opportunities:

• Excellent opportunities for career advancement within the resort and Noble House Hotels & Resorts.
• Chances to learn and develop new skills in sales, marketing, and operations.
• Potential to take on additional responsibilities and grow within the role.

ASSUMPTION: This entry-level position offers significant growth opportunities for individuals who demonstrate strong performance and a desire to learn and advance within the company.

🌍 Location & Work Environment

Office Type: On-site, resort setting. The resort offers a beautiful and inviting work environment with stunning views of Mission Bay.

Office Location(s): 1775 East Mission Bay Drive, San Diego, California 92109, United States

Geographic Context:

• San Diego is the second-largest city in California and offers a diverse range of cultural, recreational, and entertainment options.
• The resort is located near Mission Beach, Pacific Beach, and other popular attractions, providing easy access to the city's best features.
• The San Diego climate is Mediterranean, with mild winters and warm summers, making it an ideal location for both residents and visitors.

Work Schedule: Full-time, with a flexible schedule that may include evenings, weekends, and holidays, depending on business needs.

ASSUMPTION: The on-site, resort setting provides a unique and engaging work environment, with opportunities to interact with guests and colleagues in a dynamic and exciting atmosphere.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening interview
• In-person or virtual interview with the Director of Sales and/or other members of the sales and operations team
• Background check and reference verification
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills and attitude
• Administrative and organizational skills
• Social media marketing knowledge and creativity
• Problem-solving abilities and adaptability
• Teamwork and communication skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
• Demonstrate your enthusiasm for customer service and the hospitality industry.
• Showcase your creativity and understanding of social media marketing.
• Prepare examples of your work, such as social media campaigns or projects, to discuss during the interview.

ATS Keywords: Sales & Marketing Coordinator, Administrative Support, Social Media Marketing, Customer Service, Hospitality, Sales, Marketing, Operations, Project Support, Microsoft Office, Computer Skills, Teamwork, Communication, Problem-Solving, Adaptability

ASSUMPTION: The application process for this role is typical for the hospitality industry, with a focus on assessing customer service skills, administrative abilities, and social media marketing knowledge.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Social media platforms (Facebook, Instagram, Twitter, etc.)
• Graphic design software (Canva, Adobe Creative Suite, etc.)
• Customer relationship management (CRM) software (specific CRM used by the resort may be mentioned during the interview)

ASSUMPTION: The tools and technologies required for this role are standard for the hospitality industry and can be learned or improved upon with experience and training.

👔 Cultural Fit Considerations

Company Values:

• Excellence in customer service
• Teamwork and collaboration
• Continuous learning and improvement
• Integrity and respect
• Fun and enthusiasm

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Team-oriented
• Adaptable and flexible
• Creative and innovative

Self-Assessment Questions:

• Do you have a genuine passion for providing exceptional customer service?
• Are you comfortable working in a fast-paced, dynamic environment?
• Can you demonstrate strong teamwork and collaboration skills?
• Do you have a creative approach to social media marketing and content creation?
• Are you eager to learn and develop new skills in sales, marketing, and operations?

ASSUMPTION: San Diego Mission Bay Resort values employees who are passionate about customer service, team-oriented, adaptable, and eager to learn and grow within the company.

⚠️ Potential Challenges

• The fast-paced nature of the role may be challenging for individuals who prefer a slower work environment.
• The role requires working evenings, weekends, and holidays, which may impact personal or family time.
• The resort is located in a tourist area, which can be busy and noisy during peak seasons.
• The role may require handling difficult customer situations, which can be stressful and demanding.

ASSUMPTION: While this role offers many exciting opportunities, it also presents challenges that candidates should be aware of and prepared to face.

📈 Similar Roles Comparison

• Compared to other sales and marketing coordinator roles in the hospitality industry, this position offers a unique blend of administrative support, social media marketing, and customer service responsibilities.
• The role is ideal for individuals interested in a career in hospitality, sales, marketing, or operations, offering significant growth opportunities for those who excel.
• Career paths within the resort and Noble House Hotels & Resorts may include advancement to sales manager, director of sales, or other leadership positions.

ASSUMPTION: This role is unique in its blend of responsibilities and offers excellent opportunities for growth and advancement within the hospitality industry.

📝 Sample Projects

• Creating and implementing a social media marketing campaign to promote a resort event or special offer
• Assisting with a site inspection or familiarization tour for potential clients or industry professionals
• Preparing a detailed proposal or presentation for a potential client or group booking

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities that the Sales & Marketing Coordinator may be required to perform in this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does this role fit into the overall sales and marketing strategy for the resort?
• What opportunities are there for growth and advancement within the resort and Noble House Hotels & Resorts?
• How does the resort support work-life balance for its employees?
• What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: Asking thoughtful and relevant questions during the interview demonstrates your interest in the role and provides valuable insights into the company and the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://recruiting.paylocity.com/Recruiting/Jobs/Details/3203159
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
• Prepare examples of your work, such as social media campaigns or projects, to discuss during the interview.
• Research the resort and Noble House Hotels & Resorts to demonstrate your enthusiasm and understanding of the company and its values.
• Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.