Senior Business Product Manager, Medical Content & Workflow Automation

📌 Core Information

🔹 Job Title: Senior Business Product Manager, Medical Content & Workflow Automation

🔹 Company: Genentech

🔹 Location: South San Francisco, California

🔹 Job Type: Full-Time

🔹 Category: Biotechnology Research

🔹 Date Posted: July 10, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving the development and improvement of Medical Content Authoring & Assembly products
• Focusing on workflow automation across the entire content supply chain
• Ensuring medical content adheres to relevant guidelines and best practices
• Collaborating with cross-functional teams to integrate products with omnichannel capabilities
• Leveraging AI-powered assistants and agents to enhance content creation and efficiency

ASSUMPTION: This role requires a strong background in product management, workflow automation, and medical content compliance. The ideal candidate will have experience in regulated industries and be comfortable working with AI technologies.

📋 Key Responsibilities

✅ Define and execute product roadmaps for Medical Content Authoring & Assembly, with a focus on workflow automation

✅ Collaborate with Technical Product Manager to align business outcomes with technical feasibility

✅ Gather user insights and oversee business process collection through User Acceptance Testing (UAT)

✅ Support the rollout of new features and train users on new automated workflows

✅ Establish business standards and templates for medical content and ensure pull-through

✅ Define business requirements for medical product usage and system health, with a focus on regulatory compliance

✅ Drive experimentation to enhance medical content product offerings and automate content workflows

✅ Collaborate with medical stakeholders, IT, and cross-functional enterprise product team partners to align on the medical content product roadmap

✅ Integrate medical content products with data lakes, performance analytics, content management/review products, and channel/omnichannel capabilities, focusing on end-to-end workflow automation

✅ Closely partner with Customer Experience professionals to ensure the medical product experience meets the expectations of its end-user product community

✅ Comply with all laws, regulations, and policies that govern the conduct of Genentech activities

ASSUMPTION: This role requires a strong understanding of medical content compliance, workflow automation, and user acceptance testing. The ideal candidate will have experience working with cross-functional teams and integrating products with omnichannel capabilities.

🎯 Required Qualifications

Education: Bachelor’s degree in technology, mathematics, operations, computer science, or a related field

Experience: Minimum of 5 years of experience, with at least 3 years in product management, technical product management, or equivalent experience, specifically focused in healthcare, life sciences, technology, insurance, or other regulated industries

Required Skills:

• Proven experience with sole ownership of tactics or product components, articulating business problems, identifying solutions, and driving execution from strategy through implementation
• Experience with User Acceptance Testing (UAT) and rolling out new features across different user bases, including training and adoption of new automated workflows
• Strong analytical and problem-solving skills, with experience driving experimentation and optimization of content product offerings and automated content workflows
• Exceptional communication and presentation skills, with the ability to evangelize product vision and value across all levels of an organization
• Proven ability to adapt and navigate ambiguous or evolving environments, especially concerning emerging AI trends and technologies within the content space
• Strong knowledge and experience of work management tools (e.g., Atlassian Jira/Confluence, Trello, Smartsheets), and experience leading process optimization initiatives through the integration of technology and automation to enhance workflow efficiency and scalability
• Experience driving the development and intelligent workflow automations leveraging AI-powered assistants and agents to enhance content creation effectiveness and improve overall efficiency and scalability
• Experience establishing and refining business rules and standards for modular medical content creation, content assembly, and localization, with an emphasis on automating these processes
• Experience with process automation tools and methodologies (e.g., Robotic Process Automation (RPA), Business Process Management (BPM))

Preferred Skills:

• Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification)
• Experience in a biopharmaceutical company or highly regulated industry with a specific focus on medical content
• Ability to innovate and foster experimentation to improve product capabilities, particularly with GenAI and agentic solutions
• Certification in process improvement methodologies (e.g., Six Sigma, Lean)

ASSUMPTION: The ideal candidate will have a strong background in product management, workflow automation, and medical content compliance. Experience in regulated industries and working with AI technologies is a plus.

💰 Compensation & Benefits

Salary Range: $144,760 - $268,840 per year

Benefits:

• Discretionary annual bonus based on individual and Company performance
• Benefits detailed at this link

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is based on the primary location of South San Francisco, CA. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research

Company Size: 10,001+ employees

Founded: 1976

Company Description:

• Genentech is passionate about finding solutions for people facing the world’s most difficult-to-treat conditions
• They use cutting-edge science to create and deliver innovative medicines around the globe
• Their patient resource center is dedicated to getting patients and caregivers to the right resources

Company Specialties:

• Oncology
• Immunology
• Disorders of Tissue Growth and Repair
• Neuroscience and Infectious Disease
• Metabolism
• and Ophthalmology

Company Website: http://www.gene.com

ASSUMPTION: Genentech is a leading biotechnology company focused on developing and delivering innovative medicines to patients worldwide. Their commitment to finding solutions for difficult-to-treat conditions makes them an attractive employer in the biotechnology industry.

📊 Role Analysis

Career Level: Mid-level to Senior

Reporting Structure: This role reports directly to the Executive Director - Content Suite Lead

Work Arrangement: On-site, full-time

Growth Opportunities:

• Potential advancement to a leadership role within the Content Suite team
• Opportunities to drive innovation and experimentation in medical content and workflow automation
• Possibility to expand the role's scope to include additional content suite products

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to advance to a leadership position and drive innovation in medical content and workflow automation.

🌍 Location & Work Environment

Office Type: Corporate headquarters

Office Location(s): 1 Dna Way, South San Francisco, California 94080, US

Geographic Context:

• South San Francisco is located in the San Francisco Bay Area, approximately 10 miles south of downtown San Francisco
• The area is known for its biotechnology and pharmaceutical industry clusters
• It offers a mix of urban and suburban living, with easy access to public transportation and outdoor recreational activities

Work Schedule: Monday-Friday, 8:30 AM - 5:30 PM, with flexibility for the role's requirements

ASSUMPTION: The role's on-site nature allows for collaboration and interaction with team members and stakeholders, fostering a dynamic and innovative work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the team
• Final round interview with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Product management experience and skills
• Understanding of medical content compliance and workflow automation
• Ability to collaborate with cross-functional teams
• Problem-solving and analytical skills
• Communication and presentation skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving and collaboration skills
• Research Genentech's mission and values to demonstrate your alignment with the company's culture
• Be prepared to discuss your experience with User Acceptance Testing and workflow automation

ATS Keywords: Product Management, Medical Content, Workflow Automation, User Acceptance Testing, Cross-Functional Collaboration, Process Optimization, AI Integration, Compliance, Content Management, Stakeholder Engagement, Analytical Skills, Communication Skills, Training, Content Assembly, Modular Content Creation, Robotic Process Automation

ASSUMPTION: The interview process for this role will focus on assessing the candidate's product management experience, understanding of medical content compliance, and ability to collaborate with cross-functional teams. Being prepared to discuss your experience with User Acceptance Testing and workflow automation will be crucial for success.

🛠️ Tools & Technologies

• Atlassian Jira/Confluence
• Trello
• Smartsheets
• Robotic Process Automation (RPA) tools
• Business Process Management (BPM) tools
• AI-powered assistants and agents

ASSUMPTION: Familiarity with the listed tools and technologies will be beneficial for success in this role. Candidates should be comfortable working with work management tools, process automation tools, and AI-powered assistants and agents.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Collaboration
• Accountability
• Quality
• Diversity
• Inclusion

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on driving results and continuous improvement
• Adaptable to change and open to new ideas

Self-Assessment Questions:

• How do you align with Genentech's values, particularly innovation and collaboration?
• How comfortable are you working in a dynamic and fast-paced environment, with a focus on driving results?
• How do you approach continuous improvement and adaptation to change in your work style?

ASSUMPTION: Candidates should assess their alignment with Genentech's values and work style preferences before applying. Strong cultural fit will be essential for success in this role.

⚠️ Potential Challenges

• Working in a highly regulated industry with strict compliance requirements
• Managing multiple stakeholders and balancing competing priorities
• Keeping up with the latest AI trends and technologies in the content space
• Navigating a large organization with complex workflows and processes

ASSUMPTION: The ideal candidate will be comfortable working in a highly regulated industry and navigating complex workflows. They should also be able to manage multiple stakeholders and keep up with the latest AI trends and technologies in the content space.

📈 Similar Roles Comparison

• This role is unique in its focus on medical content and workflow automation within the content suite
• It requires a strong understanding of medical content compliance and workflow automation, as well as experience working with cross-functional teams
• Similar roles in other industries may not have the same focus on medical content compliance and workflow automation

ASSUMPTION: Candidates should research similar roles in the biotechnology and pharmaceutical industries to understand the unique aspects of this role and how it differs from related positions.

📝 Sample Projects

• Developing a new feature for medical content authoring that automates the assembly of content based on predefined templates
• Implementing a workflow automation solution for medical content review and approval, ensuring compliance with regulatory guidelines
• Creating a modular content creation system that enables consistency, compliance, and effective utilization across channels, with an emphasis on automating these processes

ASSUMPTION: These sample projects illustrate the types of initiatives the Senior Business Product Manager, Medical Content & Workflow Automation may work on, focusing on medical content compliance, workflow automation, and modular content creation.

❓ Key Questions to Ask During Interview

• Can you describe the current state of medical content workflows and how this role aims to improve them?
• How does this role collaborate with Medical Affairs and Legal teams to ensure medical content compliance?
• What are the most significant challenges facing the medical content and workflow automation initiatives, and how can this role address them?
• How does this role support the overall content suite vision and roadmap, and how does it integrate with other content products and omnichannel capabilities?
• What opportunities are there for innovation and experimentation in medical content and workflow automation, and how does this role drive those initiatives?

ASSUMPTION: Asking these questions will help candidates understand the role's priorities, challenges, and opportunities for growth, allowing them to better assess their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving and collaboration skills
• Research Genentech's mission and values to demonstrate your alignment with the company's culture
• Be prepared to discuss your experience with User Acceptance Testing and workflow automation
• Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.