Senior Communications Consultant

📌 Core Information

🔹 Job Title: Senior Communications Consultant

🔹 Company: Delta Dental of Iowa

🔹 Location: Johnston, Iowa

🔹 Job Type: On-site

🔹 Category: Insurance

🔹 Date Posted: April 30, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and leading strategic communication programs to drive engagement and support the brand.
• Serving as the primary writer for corporate communications, ensuring a consistent brand message and tone across all channels.
• Overseeing social media strategy, content review process, real-time presence, maintenance, and reporting on identified platforms.
• Managing internal and external resources to create and execute communication projects, ensuring they are delivered on time and within budget.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to manage multiple projects simultaneously. It is ideal for an experienced communications professional looking to make a significant impact in a not-for-profit organization.

📋 Key Responsibilities

✅ Manage internal and external resources to create and execute communication projects, including internal announcements, product launches, events, public relations, presentations, newsletters, digital signage, intranet, and videos.

✅ Serve as the primary writer for all corporate communications, working closely with the Communications Director to execute external and internal communications strategy.

✅ Lead execution and coordination of external promotional or sponsorship events that drive customer engagement and elevate the Delta Dental brand.

✅ Oversee and manage Delta Dental of Iowa’s social media strategy, content review process, real-time social media presence, maintenance, and reporting on identified platforms.

✅ Create and execute internal employee engagement campaigns, communications, and events in conjunction with Human Resources and Administration.

✅ Support Delta Dental’s communications strategy and company goals by updating and modifying website content and images as needed.

✅ Effectively manage and deliver internal and external communications through a variety of channels, including social media, press releases, events, email marketing, website, brochures, video, etc.

✅ Participate and manage DDPA collaborative projects, as well as participate in committees and subgroups as needed.

✅ Support the management of the annual marketing and communications budget.

✅ Serve as the day-to-day contact for consistent branding and messaging, internally and externally, online and off-line marketing.

✅ Write and design communications to support company objectives using consistent branding and messaging both online and off-line marketing.

✅ Lead day-to-day ad agency and external vendor partner relationships and projects.

✅ Develop and support ongoing management of comprehensive editorial and promotional calendar.

✅ Assist Director and marketing team in planning exercises and recording progress as needed.

✅ Perform other duties as assigned.

ASSUMPTION: This role requires a high level of organization, strong project management skills, and the ability to work effectively with both internal and external stakeholders.

🎯 Required Qualifications

Education: Bachelor’s Degree in Communications, Marketing, Public Relations, or a related field.

Experience: Minimum of 10 years of marketing/communications experience.

Required Skills:

• Strong written and verbal communication skills.
• Proven experience developing, leading, and managing all aspects of communications projects/campaigns.
• Concept development, managing the creative process, traditional and digital production experience, understanding of analytics and metrics.
• Experience with Microsoft Office (Word, Excel, PowerPoint) and social media (Facebook, LinkedIn, X, Instagram, Pinterest, YouTube).
• Effective analytical, problem-solving, and project management skills.
• Ability to work under tight deadlines.
• Ability to work collaboratively with and at times lead internal and external stakeholders in an effective and positive manner.
• Valid driver’s license.

Preferred Skills:

• Experience with Adobe Creative Suite (design, video editing).

ASSUMPTION: This role requires a well-rounded communications professional with a strong background in project management, writing, and digital media. Experience in the insurance industry is not required but would be beneficial.

💰 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (Based on industry standards for a Senior Communications Consultant role in Iowa with 10+ years of experience)

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee assistance program
• Tuition reimbursement
• Employee discounts on dental and vision plans

Working Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (Some flexibility may be available)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may be subject to employee eligibility requirements.

📌 Applicant Insights

🔍 Company Context

Industry: Delta Dental of Iowa is a not-for-profit dental and vision insurance company, providing benefits to individuals and employer groups in Iowa. They are a member of the Delta Dental Plans Association, the largest dental benefits carrier in the nation.

Company Size: Delta Dental of Iowa has 51-200 employees, providing a medium-sized company environment with opportunities for growth and collaboration.

Founded: 1970, Delta Dental of Iowa has a long history of serving the dental and vision insurance needs of Iowans.

Company Description:

• Delta Dental of Iowa is committed to improving the health and smiles of the people they serve.
• They provide flexible and affordable dental and vision benefits for Iowa-based employer groups and individuals residing in Iowa.
• Delta Dental of Iowa invests 40% of their dollars directly back into the communities they serve, demonstrating their commitment to community health and wellness.

Company Specialties:

• Individual and employer group dental benefits
• Employer group vision benefits

Company Website: http://www.deltadentalia.com

ASSUMPTION: Delta Dental of Iowa is a well-established not-for-profit organization with a strong commitment to community health and wellness. Their mission and values are reflected in their company culture and employee benefits.

📊 Role Analysis

Career Level: Senior-level position, reporting directly to the Communications Director.

Reporting Structure: This role does not have direct reports but will collaborate with internal and external stakeholders, including the Communications Director, marketing team, and agency partners.

Work Arrangement: On-site, full-time position with some flexibility for remote work as needed. Some travel may be required.

Growth Opportunities:

• Potential to take on additional responsibilities and grow within the marketing and communications department.
• Opportunities to collaborate with and learn from internal subject matter experts and agency partners.
• Chance to make a significant impact on the company's brand and communications strategy.

ASSUMPTION: This role offers a unique opportunity for a senior communications professional to make a significant impact in a not-for-profit organization, with potential for growth and development.

🌍 Location & Work Environment

Office Type: Corporate office environment with a collaborative and supportive team culture.

Office Location(s): 9000 Northpark Dr., Johnston, IA 50131, US

Geographic Context:

• Johnston, Iowa, is a suburb of Des Moines, offering a mix of urban and suburban living with a strong sense of community.
• The office is located near shopping, dining, and recreational opportunities, with easy access to major highways.
• Johnston has a cost of living that is slightly below the national average, with affordable housing options available.

Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, with some flexibility for remote work as needed. Some evenings and weekends may be required for events and deadlines.

ASSUMPTION: The work environment at Delta Dental of Iowa is collaborative and supportive, with a strong focus on teamwork and employee development.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screen with the Hiring Manager
• In-person or virtual interview with the Communications Director and other team members
• Final interview with the Vice President of Marketing
• Background check and reference check (if applicable)

Key Assessment Areas:

• Written and verbal communication skills
• Project management and organizational skills
• Cultural fit and alignment with company values
• Strategic thinking and problem-solving abilities

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Provide specific examples of your communication, project management, and strategic thinking skills in your application materials.
• Demonstrate your understanding of the company's mission and values in your application materials.

ATS Keywords: Communications, Marketing, Public Relations, Project Management, Social Media, Content Creation, Event Coordination, Analytical Skills, Problem Solving, Collaboration, Budget Management, Writing, Digital Production, Brand Management, Stakeholder Management, Creative Development

ASSUMPTION: The application process for this role is competitive, and candidates should take the time to tailor their application materials to demonstrate their qualifications and fit for the position.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Adobe Creative Suite (design, video editing - preferred but not required)
• Social media platforms (Facebook, LinkedIn, X, Instagram, Pinterest, YouTube)
• Project management tools (Asana, Trello, etc.)
• Content management systems (CMS)

ASSUMPTION: Familiarity with industry-standard tools and technologies is essential for success in this role. Candidates should be comfortable learning and using new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Quality
• Service
• Innovation
• Collaboration

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible
• Strategic and forward-thinking
• Attention to detail and strong organizational skills

Self-Assessment Questions:

• Do you have a proven track record of developing and executing successful communication strategies?
• Are you comfortable working with a variety of stakeholders, both internal and external, to achieve common goals?
• Do you thrive in a fast-paced, dynamic environment and enjoy managing multiple projects simultaneously?
• Are you committed to Delta Dental of Iowa's mission and values, and eager to contribute to the company's success?

ASSUMPTION: Candidates who are a strong cultural fit for Delta Dental of Iowa will demonstrate a commitment to the company's mission and values, as well as a collaborative and adaptable work style.

⚠️ Potential Challenges

• Managing multiple projects simultaneously with tight deadlines
• Balancing the needs and expectations of internal and external stakeholders
• Adapting to changes in the company's communications strategy or priorities
• Working effectively in a not-for-profit environment with limited resources

ASSUMPTION: Candidates should be prepared to manage multiple projects simultaneously, adapt to changes, and work effectively in a not-for-profit environment with limited resources.

📈 Similar Roles Comparison

• This role is similar to a Senior Communications Manager or Director of Communications in a corporate setting, but with a focus on not-for-profit healthcare insurance.
• Unlike corporate roles, this position requires a strong commitment to community health and wellness, as well as a deep understanding of the not-for-profit sector.
• Career progression in this role may include opportunities to take on additional responsibilities or move into a leadership role within the marketing and communications department.

ASSUMPTION: Candidates should be prepared to demonstrate their understanding of the unique aspects of this role, as well as their fit for the not-for-profit healthcare insurance industry.

📝 Sample Projects

• Developing and executing a comprehensive communications plan for a new product launch, including press releases, social media campaigns, and internal announcements.
• Managing an agency partner to create and execute a targeted advertising campaign to increase brand awareness and customer engagement.
• Updating the company's website to reflect a new brand identity and improve user experience.

ASSUMPTION: Candidates should be prepared to provide specific examples of their experience with similar projects, as well as their approach to managing multiple projects simultaneously.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall communications strategy for Delta Dental of Iowa?
• What are the biggest challenges facing the marketing and communications department, and how can this role help address them?
• How does Delta Dental of Iowa support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Delta Dental of Iowa measure the success of its communications efforts, and how can this role contribute to those metrics?

ASSUMPTION: Candidates should be prepared to ask thoughtful and insightful questions that demonstrate their understanding of the role and their fit for the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, demonstrating your understanding of the company's mission and values.
• Prepare specific examples of your communication, project management, and strategic thinking skills to discuss during the interview process.
• Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.