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Senior Communications Manager

C3 AI
Full-time
On-site
Redwood City, California, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Communications Manager

πŸ”Ή Company: C3 AI

πŸ”Ή Location: Redwood City, California

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Communications, Public Relations

πŸ”Ή Date Posted: June 30, 2025

πŸ”Ή Experience Level: 7-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic communications plans to support company priorities and product launches
  • Managing media relationships and securing high-impact coverage in top-tier business, tech, and industry publications
  • Supporting executive communications, including speechwriting and interview preparation
  • Collaborating with cross-functional teams to ensure message consistency across channels
  • Monitoring news cycles and industry trends to identify opportunities for rapid response or thought leadership

ASSUMPTION: This role requires a strong understanding of enterprise software and AI, as well as exceptional writing and editing skills. The ideal candidate will have experience working in-house at a B2B enterprise tech or AI company.

πŸ“‹ Key Responsibilities

βœ… Develop and execute strategic communications plans that support company priorities, product launches, and industry partnerships

βœ… Draft and edit press releases, blog posts, executive quotes, media pitches, bylines, and talking points

βœ… Manage relationships with media and analysts; secure high-impact coverage in top-tier business, tech, and industry publications

βœ… Support executive communications, including speechwriting and interview preparation

βœ… Support the development of advertising and website copy β€” working with design and product marketing to shape clear, concise, and compelling messages

βœ… Support communications, including messaging, speaker preparation, and media engagement for major company events

βœ… Collaborate with cross-functional teams (product marketing, design, demand gen, legal) to ensure message consistency across channels

βœ… Monitor news cycles and industry trends to identify opportunities for rapid response or thought leadership

ASSUMPTION: This role requires strong project management skills and the ability to thrive in a fast-paced, high-expectation environment.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Journalism, English, or related field

Experience: 7-10 years of experience in communications, public relations, or journalism, with at least 3 years in-house at a B2B enterprise tech or AI company

Required Skills:

  • Exceptional writer and editor; proven ability to develop concise, high-quality communications across PR, marketing, and executive content
  • Skilled at translating complex technical concepts into clear, accessible language for media, customers, and executive stakeholders
  • Deep understanding of enterprise software, artificial intelligence, and cloud technologies
  • Strong media relationships and experience managing PR agencies
  • Exceptional writing, editing, and project management skills
  • Ability to thrive in a fast-paced, high-expectation environment

Preferred Skills:

  • Experience with communications for public companies
  • Familiarity with federal or industrial markets
  • Background in financial communications a plus

ASSUMPTION: The preferred qualifications are not required but would be beneficial for the candidate to have experience in these areas.

πŸ’° Compensation & Benefits

Salary Range: $136,000 - $176,000 USD per year

Benefits:

  • Excellent Benefits
  • Competitive Compensation Package
  • Generous Equity Plan

Working Hours: 40 hours per week, with flexibility for project demands

ASSUMPTION: The salary range provided is based on industry standards for a Senior Communications Manager role in the San Francisco Bay Area, where the company is headquartered.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically Enterprise AI

Company Size: 1,001-5,000 employees

Founded: 2009

Company Description:

  • C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications
  • C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally
  • C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise

Company Specialties:

  • Generative AI
  • GenAI
  • AI and Enterprise AI

Company Website: c3.ai

ASSUMPTION: C3 AI is a leading enterprise AI company that provides a range of AI solutions for various industries. They are known for their innovative approach to AI and their commitment to helping businesses transform through the power of AI.

πŸ“Š Role Analysis

Career Level: Senior level, with potential for growth within the communications team or across the organization

Reporting Structure: This role reports directly to the Vice President of Corporate Communications

Work Arrangement: On-site, with flexibility for remote work as needed

Growth Opportunities:

  • Potential to take on additional responsibilities and grow within the communications team
  • Opportunities to work on high-impact projects and make a significant contribution to the company's success
  • Chance to learn from and collaborate with experienced professionals in the field

ASSUMPTION: This role offers a unique opportunity for a senior communications professional to make a significant impact on a growing and innovative company in the AI space.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities

Office Location(s): Redwood City, California

Geographic Context:

  • Redwood City is located in the heart of Silicon Valley, providing easy access to tech industry events, networking opportunities, and a vibrant startup ecosystem
  • The area offers a diverse range of housing options, from urban apartments to suburban family homes
  • Redwood City has a Mediterranean climate, with mild winters and warm, dry summers

Work Schedule: Standard business hours, with flexibility for project demands and occasional evening or weekend work

ASSUMPTION: The work environment at C3 AI is fast-paced, collaborative, and innovative, with a strong focus on results and continuous improvement.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • On-site interview with the corporate communications team and other stakeholders
  • Final interview with the Vice President of Corporate Communications

Key Assessment Areas:

  • Writing and editing skills
  • Understanding of enterprise software and AI
  • Media relations and PR experience
  • Project management skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Provide specific examples of your writing and PR work, demonstrating your ability to translate complex technical concepts into clear, accessible language
  • Be prepared to discuss your understanding of enterprise software, AI, and cloud technologies
  • Research C3 AI and be ready to discuss how your skills and experience align with the company's mission and values

ATS Keywords: Strategic communications, PR, media relations, writing, editing, enterprise software, AI, cloud technologies, project management

ASSUMPTION: The application process at C3 AI is designed to assess the candidate's skills, experience, and cultural fit, with a focus on finding the best fit for the role and the company.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • PR and media monitoring tools (e.g., Muck Rack, Agility PR Solutions)
  • CRM software (e.g., Salesforce)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's role and responsibilities, but the company provides the necessary resources and training to ensure success.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-centricity
  • Collaboration
  • Integrity
  • Accountability

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, high-expectation environment?
  • Are you skilled at translating complex technical concepts into clear, accessible language for various stakeholders?
  • Do you have experience working with media and analysts to secure high-impact coverage?

ASSUMPTION: C3 AI values candidates who are innovative, customer-focused, collaborative, and results-driven, with a strong work ethic and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines in a fast-paced environment
  • Working with complex technical concepts and translating them into clear, accessible language
  • Securing high-impact media coverage in a competitive landscape
  • Adapting to a dynamic and evolving work environment

ASSUMPTION: The potential challenges of this role can be overcome with strong project management skills, a deep understanding of enterprise software and AI, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Unlike other communications roles, this position requires a deep understanding of enterprise software and AI, as well as strong writing and editing skills
  • This role offers the opportunity to work on high-impact projects and make a significant contribution to the company's success
  • Career growth opportunities may include taking on additional responsibilities within the communications team or across the organization

ASSUMPTION: This role is unique in its focus on enterprise AI and its requirement for strong writing and editing skills, making it an attractive opportunity for experienced communications professionals looking to make an impact in the AI space.

πŸ“ Sample Projects

  • Developing and executing a strategic communications plan for a major product launch
  • Securing high-impact media coverage in top-tier business, tech, and industry publications
  • Supporting executive communications, including speechwriting and interview preparation for a major industry event

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of responsibilities and initiatives they may work on in this role, but the specific projects may vary depending on the company's priorities and the candidate's skills and experience.

❓ Key Questions to Ask During Interview

  • Can you describe the company's approach to enterprise AI and how this role fits into that strategy?
  • How does the corporate communications team collaborate with other departments, such as product marketing and design?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does C3 AI support the growth and development of its employees?
  • What are the key challenges and opportunities facing the company in the next 12-24 months, and how does this role contribute to addressing them?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development, but candidates are encouraged to ask additional questions based on their own interests and concerns.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Provide specific examples of your writing and PR work, demonstrating your ability to translate complex technical concepts into clear, accessible language
  • Be prepared to discuss your understanding of enterprise software, AI, and cloud technologies
  • Follow up with the hiring manager one week after your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.