📌 Core Information
🔹 Job Title: Senior Consultant, Operations - Video Conferencing
🔹 Company: Cargill
🔹 Location: Wayzata, Minnesota
🔹 Job Type: On-site
🔹 Category: Operations
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and reviewing the configuration, maintenance, and troubleshooting of video conferencing technologies
- Ensuring prompt resolution of hardware and software issues to minimize downtime
- Implementing complex security measures to protect client devices and maintain compliance with organizational policies
- Deploying new devices and updates to ensure a seamless user experience
- Collaborating with vendors, third-party service providers, and global teams to resolve complex network issues and improve performance
ASSUMPTION: This role requires a high level of technical expertise and experience in video conferencing technologies, as well as strong problem-solving and communication skills.
📋 Key Responsibilities
✅ Monitor and maintain the performance of the video conferencing infrastructure, primarily Teams and Zoom technologies, with a mixed estate of Logitech, Crestron, and Polycom room systems
✅ Diagnose and resolve complex network and hosting problems affecting routers, switches, servers, video, and communication circuits
✅ Lead monitoring and responding to video conferencing incidents, outages, and performance alerts, facilitating with technical teams for timely resolution
✅ Configure and deploy end-to-end lifecycle management of conference room technology and equipment systems
✅ Develop and maintain backup and disaster recovery plans for video conferencing to ensure data integrity and availability in case of system failures or data loss
✅ Lead information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget
ASSUMPTION: This role requires a proactive approach to problem-solving, strong analytical skills, and the ability to work independently with minimal supervision.
🎯 Required Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field
Experience: Minimum of 4 years of relevant work experience, typically reflecting 5 years or more
Required Skills:
- Proven experience in setting up video capabilities such as Microsoft Teams, Zoom, Logitech, Crestron, and/or Polycom
- Strong technical skills in network management, incident management, configuration, and deployment
- Excellent communication and collaboration skills
- Proven project management skills
Preferred Skills:
- Experience with Cargill's video conferencing infrastructure and technologies
- Certifications in relevant video conferencing technologies (e.g., Microsoft Certified: Modern Desktop Administrator Associate)
ASSUMPTION: Candidates with experience in a similar role or industry, as well as relevant certifications, may have an advantage in the application process.
💰 Compensation & Benefits
Salary Range: $103,000 - $131,000 (USD) per year
Benefits:
- Medical
- Health and Wellness
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is an estimate and may vary depending on factors such as location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.
📌 Applicant Insights
🔍 Company Context
Industry: Food and Beverage Manufacturing
Company Size: 10,001+ employees
Founded: 1865
Company Description:
- Cargill is a family company committed to nourishing the world in a safe, responsible, and sustainable way
- With over 158 years of experience, Cargill sits at the heart of the supply chain, partnering with producers and customers to source, make, and deliver products that are vital for living
- Cargill puts as much care into how things are sourced as what they provide, focusing on sustainability and responsible business practices
Company Specialties:
- Food ingredients
- Agricultural risk management
- Commodity trading and processing
Company Website: https://www.cargill.com
ASSUMPTION: Cargill's large size and global presence offer opportunities for career growth and development, as well as exposure to diverse teams and projects.
📊 Role Analysis
Career Level: Mid-level to senior
Reporting Structure: This role may report to the Operations Manager or a similar position within the IT department
Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks or projects
Growth Opportunities:
- Potential to advance to a management or leadership role within the IT department
- Opportunities to work on high-impact projects and gain exposure to cutting-edge technologies
- Chance to develop expertise in a specific area of video conferencing or IT infrastructure
ASSUMPTION: This role offers opportunities for professional growth and development, as well as the chance to make a significant impact on the company's video conferencing infrastructure and operations.
🌍 Location & Work Environment
Office Type: Corporate headquarters
Office Location(s): Wayzata, Minnesota
Geographic Context:
- Wayzata is a suburb of Minneapolis, offering a mix of urban and suburban living
- The area has a diverse range of housing options, cultural attractions, and outdoor recreation opportunities
- Minnesota experiences cold winters and warm summers, with a mix of precipitation throughout the year
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM, with flexibility for occasional remote work or adjusted hours as needed
ASSUMPTION: The work environment at Cargill's headquarters is professional and collaborative, with a focus on teamwork and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the IT department and potential team members
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Technical skills and expertise in video conferencing technologies
- Problem-solving and analytical skills
- Communication and collaboration skills
- Project management skills and experience
Application Tips:
- Highlight relevant experience and achievements in video conferencing and IT infrastructure
- Tailor your resume and cover letter to emphasize your fit for this specific role and company
- Prepare for technical questions and be ready to discuss your approach to problem-solving and project management
ATS Keywords: Video Conferencing, Technical Support, Troubleshooting, Network Management, Incident Management, Configuration, Deployment, Collaboration, Documentation, Reporting, Backup, Disaster Recovery, Project Management, Microsoft Teams, Zoom, Logitech, Crestron
ASSUMPTION: Cargill's application process is competitive, and candidates with relevant experience and strong technical skills are likely to be the most successful.
🛠️ Tools & Technologies
- Microsoft Teams
- Zoom
- Logitech
- Crestron
- Polycom
- Other relevant video conferencing and IT infrastructure tools
ASSUMPTION: Familiarity with the specific tools and technologies used by Cargill is not required, as training will be provided. However, experience with similar tools may be beneficial.
👔 Cultural Fit Considerations
Company Values:
- Trust
- Respect
- Integrity
- Excellence
- Sustainability
Work Style:
- Collaborative and team-oriented
- Innovative and solutions-focused
- Adaptable and responsive to change
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented environment?
- Are you comfortable working with cutting-edge technologies and adapting to change?
- Do you have a strong commitment to continuous learning and professional development?
ASSUMPTION: Cargill values candidates who are a strong cultural fit, with a focus on trust, respect, integrity, excellence, and sustainability.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment with tight deadlines
- Managing multiple projects and priorities simultaneously
- Adapting to changes in technology and infrastructure
- Collaborating with global teams across different time zones
ASSUMPTION: These challenges can be overcome with strong communication, time management, and problem-solving skills, as well as a willingness to adapt and learn.
📈 Similar Roles Comparison
- Compared to other senior consultant roles, this position offers a focus on video conferencing and IT infrastructure, with a broad range of responsibilities and opportunities for growth
- In the food and beverage manufacturing industry, this role is unique in its focus on video conferencing and collaboration technologies
- Career paths in this role may include advancement to management or leadership positions within the IT department, or transition to other areas of the business
ASSUMPTION: This role offers a unique blend of technical expertise and strategic decision-making, with opportunities for career growth and development.
📝 Sample Projects
- Leading a project to upgrade the company's video conferencing infrastructure to support increased usage and demand
- Collaborating with global teams to standardize video conferencing technologies and best practices across the organization
- Developing and implementing a disaster recovery plan for the company's video conferencing systems
ASSUMPTION: These projects are representative of the types of initiatives a senior consultant in this role might work on, but the specific projects may vary depending on the company's needs and priorities.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the IT department?
- How does this role fit into the company's long-term strategy for video conferencing and collaboration technologies?
- What opportunities are there for professional development and growth within this role and the company?
- How does the company support work-life balance for employees in this role?
- What are the most significant challenges facing the video conferencing infrastructure, and how can this role help address them?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://www.cargill.com/careers
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for technical questions and be ready to discuss your approach to problem-solving and project management
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
