📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: Komodo Health
🔹 Location: New York, New York, United States, San Francisco, California, United States
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (remote with some office days)
🚀 Job Overview
Key aspects of this role include:
- Designing platform experiences and AI functionality to enhance user lives and achieve revenue goals
- Collaborating with cross-functional teams to gather feedback and ensure solutions meet user needs and business objectives
- Owning end-to-end design projects from concept through implementation
- Transforming complex concepts into human-centered solutions
- Working in a hybrid environment with flexible work arrangements
ASSUMPTION: This role requires a balance of creative problem-solving and technical proficiency, with a focus on user-centered design and collaboration.
📋 Key Responsibilities
✅ Lead the end-to-end design of AI-driven features, developing both interface patterns and content strategy that maintained consistent voice while aligning with business objectives
✅ Partner with product, engineering, and AI teams to define requirements and success metrics, ensuring designs were grounded in user research and technical feasibility
✅ Build scalable content frameworks across multiple user types, including error states, edge cases, and AI dialogue management strategies
✅ Drive experimentation and research to validate design decisions, incorporating both qualitative and quantitative insights to optimize experiences
✅ Collaborate with cross-functional teams to gather customer feedback, identify priority pain points, and ensure solutions met both user needs and business goals
✅ Design and document AI interaction frameworks, including training data, response variations, and ethical guidelines that maintained trust and transparency
ASSUMPTION: This role requires a strong understanding of user experience design principles, as well as the ability to work effectively with various teams to deliver high-quality products.
🎯 Required Qualifications
Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
Experience: 5-10 years of experience in UX design and content strategy for complex enterprise software, with a focus on conversational AI experiences
Required Skills:
- Deep expertise in UX design and content strategy for complex enterprise software
- Experience designing conversational AI experiences, including NLP concepts and dialogue management
- Proven track record of owning end-to-end design projects from concept through implementation
- Proficiency with modern design tools and ability to create clear documentation for both UI patterns and content systems
- Strong collaboration skills, particularly with product, engineering, and customer success teams
Preferred Skills:
- Experience in Healthcare systems
ASSUMPTION: Candidates with a strong portfolio demonstrating their ability to transform complex concepts into human-centered solutions will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: $136,000 - $190,000 USD (varies by location)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Time Off
- 401(k) with Company Match
- Disability Insurance
- Life Insurance
Working Hours: Full-time, 40 hours per week (with flexible work arrangements)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on factors such as location, skills, and business needs.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, with a focus on healthcare data and analytics
Company Size: 501-1,000 employees (mid-sized company)
Founded: 2014
Company Description:
- Improving lives through the largest, most actionable Healthcare Map™
- Partners with customers to improve patient care and reduce disease burden through data-driven insights
- Provides access to a broader array of healthcare stakeholders in over fifty therapeutic areas
Company Specialties:
- Data Engineering
- Life Sciences
- Predictive Analytics
- Healthcare
- Professional Services
- Machine Intelligence
- Software-as-a-Service
- Artificial Intelligence
- Product Management
- Product Marketing
Company Website: http://www.komodohealth.com
ASSUMPTION: Komodo Health is a mid-sized company focused on leveraging data and technology to improve healthcare outcomes. They value collaboration and innovation in their work environment.
📊 Role Analysis
Career Level: Senior level, with opportunities for growth and leadership
Reporting Structure: This role reports directly to the Head of Design and collaborates with various teams, including product, engineering, and AI
Work Arrangement: Hybrid work model, with flexible work arrangements and some office days required
Growth Opportunities:
- Potential to lead and mentor junior designers
- Opportunities to work on high-impact projects and drive innovation
- Chance to grow within the design team or explore other roles within the company
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a chance to make a meaningful impact on the company's products and mission.
🌍 Location & Work Environment
Office Type: Hybrid (remote with some office days)
Office Location(s): San Francisco, New York City, Chicago
Geographic Context:
- New York, New York: A major city with a vibrant tech industry and diverse cultural scene
- San Francisco, California: A hub for technology and innovation, with a high cost of living
- Chicago, Illinois: A large city with a strong healthcare industry and a lower cost of living compared to New York and San Francisco
Work Schedule: Full-time, with flexible work arrangements and some office days required
ASSUMPTION: The hybrid work environment allows for flexibility and work-life balance, while also providing opportunities for in-person collaboration and learning.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Design challenge or case study presentation
- On-site or virtual interview with the design team and other stakeholders
- Final interview with the Head of Design
Key Assessment Areas:
- Portfolio and design process
- Problem-solving skills and design thinking approach
- Collaboration and communication skills
- Understanding of healthcare data and analytics
Application Tips:
- Highlight relevant experience and projects that demonstrate your ability to transform complex concepts into human-centered solutions
- Tailor your resume and cover letter to emphasize your skills and experience related to the job description
- Prepare for the design challenge or case study presentation by researching the company and its products
- Be ready to discuss your design process and decision-making in detail
ATS Keywords: UX design, content strategy, conversational AI, NLP concepts, dialogue management, user research, prototyping, collaboration, documentation, interface design, content systems, experimentation, healthcare data, analytics
ASSUMPTION: The interview process for this role is designed to assess your design skills, problem-solving abilities, and cultural fit within the company.
🛠️ Tools & Technologies
- Figma
- Sketch
- Adobe XD
- InVision
- Zeplin
- JIRA
- Confluence
ASSUMPTION: Proficiency with modern design tools is essential for this role, as they are used throughout the design process to create and collaborate on designs.
👔 Cultural Fit Considerations
Company Values:
- Be awesome
- Seek growth
- Deliver “wow”
- Enjoy the ride
Work Style:
- Collaborative and team-oriented
- Focused on innovation and continuous learning
- Data-driven and user-centered
- Flexible and adaptable
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented environment?
- Are you passionate about leveraging data and technology to improve healthcare outcomes?
- Do you enjoy working on complex problems and finding creative solutions?
ASSUMPTION: Komodo Health values candidates who are passionate about their work, collaborative, and committed to continuous learning and growth.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced environment
- Working with diverse teams and stakeholders to align on design decisions
- Keeping up with the latest trends and best practices in UX design and content strategy
- Balancing the need for innovation with the constraints of a large, complex system
ASSUMPTION: These challenges are inherent to working in a dynamic, growing company and can be overcome with strong communication, collaboration, and adaptability.
📈 Similar Roles Comparison
- This role is similar to a Senior UX Designer or Content Strategist role in other companies, but with a focus on healthcare data and analytics
- Compared to other industries, the healthcare industry has unique data privacy and regulatory considerations that impact design decisions
- Career paths for this role may include leadership positions within the design team or transitioning to a product management or strategy role
ASSUMPTION: While this role shares similarities with other UX design and content strategy roles, the focus on healthcare data and analytics makes it unique and presents its own set of challenges and opportunities.
📝 Sample Projects
- Redesigning the user interface for a healthcare analytics dashboard to improve usability and accessibility
- Developing a conversational AI chatbot to assist patients in navigating their healthcare journey
- Creating a content strategy for a new product launch, including messaging frameworks, user flows, and UI copy
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from user experience design to content strategy and conversational AI.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall design strategy for the company's products?
- What are the biggest challenges facing the design team currently, and how can this role help address them?
- How does the company support the professional growth and development of its designers?
- What is the team's approach to collaboration and decision-making, and how does this role contribute to that process?
- How does the company ensure that its products are accessible and inclusive for all users?
ASSUMPTION: These questions are designed to help you better understand the role, the team, and the company, and to demonstrate your interest and engagement in the interview process.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or case study presentation that showcases your design process and problem-solving abilities
- Research the company and its products to demonstrate your understanding and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
