📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: Culture Amp
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: June 27, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Designing and implementing content solutions to simplify complex HR processes
- Collaborating with cross-functional teams to enhance user experiences through effective content design
- Conducting user research to inform content strategies and improve user experiences
- Advocating for users while navigating technical constraints and business objectives
ASSUMPTION: This role requires a strong balance of creativity, analytical thinking, and collaboration to deliver optimal content solutions.
📋 Key Responsibilities
✅ Design and implement solutions that solve problems with clear, concise, meaningful language so users can complete tasks quickly and confidently
✅ Collaborate closely with product designers by co-designing experiences, offering content design critique, and coaching designers in UX writing
✅ Lead content-focused research (e.g., information architecture, tone, terminology, comprehension, instruction clarity) and help others translate research insights into content solutions
✅ Evaluate and prioritize work for multiple teams, regularly presenting ideas and work to a variety of colleagues for feedback and iteration
✅ Become fluent in Culture Amp's brand voice and Kaizen design system, and contribute to our content guidelines
ASSUMPTION: This role involves a high degree of autonomy and requires strong self-management skills to balance multiple projects and priorities.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related discipline)
Experience: Demonstrated ability to ship high-quality content solutions as part of cross-functional teams, ideally in the software industry
Required Skills:
- Excellent UX writing and content design skills with examples of solving complex product problems with clear and elegant content design
- Attention to detail combined with the ability to zoom out and see how a piece of content fits into a holistic product experience
- Experience conducting qualitative and quantitative research, with strong analytical skills to synthesize data points into actionable insights and recommendations
- Excellent communication skills, with a positive and proactive approach to influencing stakeholders and advocating for content design
Preferred Skills:
- Experience working in a fast-paced, agile environment
- Familiarity with user-centered design principles and processes
ASSUMPTION: While a degree is preferred, relevant experience and a strong portfolio may be considered equivalent.
💰 Compensation & Benefits
Salary Range: AU$120,000 - AU$160,000 per annum (based on industry standards for mid-senior level content designers in Sydney)
Benefits:
- Employee Share Options Program
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support
- Monthly Camper Life Allowance
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses
- Extended year-end breaks
- Excellent parental leave and in work support program available from day 1
- 5 Social Impact Days a year
- MacBooks for you to do your best and a work from home office budget
- Medical insurance coverage for you and your family (Available for US & UK only)
Working Hours: Full-time (40 hours per week) with flexible working arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Culture Amp operates in the Software Development industry, focusing on employee engagement, performance, and development tools and insights.
Company Size: Culture Amp has 501-1,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: Culture Amp was founded in 2010, with over a decade of experience in the employee experience platform space.
Company Description:
- Culture Amp is the world’s leading employee experience platform, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams.
- The company serves over 25 million employees across more than 7,500 companies worldwide, including innovative brands like Canva, On, Asana, Dolby, McDonalds, and Nasdaq.
- Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany, and Australia.
Company Specialties:
- Employee Engagement
- Engagement Surveys
- Exit Surveys
- People Analytics
- Employee Intelligence
- Employee Feedback
- On-boarding Surveys
- Annual Surveys
- Pulse Surveys
- Diversity and Inclusion
- Performance Management
- Employee Experience
Company Website: www.cultureamp.com
ASSUMPTION: Culture Amp's focus on employee experience and engagement makes it an attractive workplace for professionals passionate about creating a better world of work.
📊 Role Analysis
Career Level: Mid-Senior level, with opportunities for growth and leadership within the content design team and across the organization.
Reporting Structure: This role reports directly to the Head of Content Design and collaborates closely with product managers, product designers, UX researchers, engineers, behavioral scientists, and other cross-functional partners.
Work Arrangement: Remote OK, with flexible working arrangements and the option to work from Culture Amp's offices in Sydney, Richmond, or other global locations.
Growth Opportunities:
- Progression to a leadership role within the content design team or broader product organization
- Expanding skills and expertise in user research, UX design, or other related disciplines
- Contributing to Culture Amp's brand voice, content guidelines, and design system
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on Culture Amp's products and users.
🌍 Location & Work Environment
Office Type: Culture Amp's Sydney office is located in the vibrant suburb of Surry Hills, with easy access to public transportation and nearby amenities.
Office Location(s): 29 Stewart St, Level 2, Richmond, Victoria 3121, AU
Geographic Context:
- Sydney is the largest city in Australia, with a diverse and multicultural population of over 5 million residents.
- The city is known for its stunning harbor, iconic landmarks, and vibrant cultural scene.
- Sydney offers a high standard of living, with excellent education, healthcare, and recreational facilities.
Work Schedule: Full-time (40 hours per week) with flexible working arrangements, including remote work and part-time options.
ASSUMPTION: Sydney's dynamic and multicultural environment provides a stimulating work environment for professionals seeking to grow both personally and professionally.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager or HR representative
- Take-home content design challenge or test
- On-site or virtual interview with the content design team and other stakeholders
- Final interview with the Head of Content Design
Key Assessment Areas:
- Portfolio and case studies demonstrating strong UX writing and content design skills
- Problem-solving abilities and strategic thinking
- Communication and collaboration skills
- Cultural fit and alignment with Culture Amp's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include links to your portfolio or case studies showcasing your best work
- Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
- Research Culture Amp's products, users, and competition to demonstrate your understanding of the company and industry
ATS Keywords: UX writing, content design, user research, problem-solving, collaboration, employee experience, software industry, remote OK
ASSUMPTION: Culture Amp's hiring process is designed to assess candidates' skills, cultural fit, and potential impact on the organization.
🛠️ Tools & Technologies
- Figma or similar design tools
- Google Workspace (G Suite)
- Slack or similar team communication platforms
- User research tools (e.g., UsabilityHub, UserTesting, or similar)
ASSUMPTION: This role requires proficiency in user research and content design tools, as well as familiarity with Culture Amp's design system and brand voice.
👔 Cultural Fit Considerations
Company Values:
- Make a better world of work
- Be inclusive
- Act with integrity
- Collaborate effectively
- Be curious
- Embrace change
Work Style:
- Collaborative and inclusive
- Agile and adaptable
- Data-driven and user-focused
- Continuously learning and improving
Self-Assessment Questions:
- How do you embody Culture Amp's value of 'Make a better world of work' in your daily life and career?
- Describe a time when you had to adapt to a significant change in your work environment or project scope. How did you approach this challenge, and what was the outcome?
- How do you ensure that your content design work aligns with the needs and preferences of diverse users, including those from underrepresented backgrounds?
ASSUMPTION: Culture Amp values diversity, equity, and inclusion, and seeks candidates who are committed to creating a better world of work for all.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced, agile environment
- Navigating technical constraints and business objectives while advocating for users
- Working with remote or distributed teams across different time zones
- Keeping up with industry trends and best practices in user experience and content design
ASSUMPTION: These challenges can be overcome with strong self-management skills, effective communication, and a growth mindset.
📈 Similar Roles Comparison
- Unlike traditional marketing or content marketing roles, this position focuses on user experience and product content, rather than external communications or branding.
- Culture Amp's content designers work closely with product teams to create intuitive and engaging user experiences, rather than developing marketing campaigns or social media content.
- This role offers significant growth potential and the opportunity to make a meaningful impact on Culture Amp's products and users, rather than focusing on short-term marketing initiatives.
ASSUMPTION: This role is well-suited to professionals with a strong background in user experience, content design, and user research, seeking to make a lasting impact on the employee experience.
📝 Sample Projects
- Redesigning the onboarding experience for new users to improve engagement and completion rates
- Conducting user research to inform the development of a new feature or product, and translating insights into clear and actionable content design solutions
- Collaborating with product designers to create a consistent and cohesive user experience across multiple platforms and touchpoints
ASSUMPTION: These sample projects demonstrate the range of content design challenges and opportunities available at Culture Amp.
❓ Key Questions to Ask During Interview
- Can you describe the content design team's structure and how this role fits within it?
- How does Culture Amp support the professional development and growth of its content designers?
- What are the biggest challenges facing the content design team in the next 12-24 months, and how can this role help address them?
- How does Culture Amp measure the success and impact of its content design work?
- What is the company's approach to remote work and collaboration, particularly for content designers working with distributed teams?
ASSUMPTION: These questions will help you better understand the role, team dynamics, and company culture, enabling you to make an informed decision about your fit and potential for success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or case studies showcasing your best UX writing and content design work
- Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
- Research Culture Amp's products, users, and competition to demonstrate your understanding of the company and industry
- Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
