📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: Gen
🔹 Location: Prague, Czech Republic (Hybrid: 3 days in the office)
🔹 Job Type: Full-time
🔹 Category: Content Design, UX Writing
🔹 Date Posted: July 1, 2025
🔹 Experience Level: 5+ years
🔹 Remote Status: Hybrid (3 days in the office)
🚀 Job Overview
Key aspects of this role include:
- Driving content vision, strategy, and execution across Gen's global Cybersecurity and Privacy products
- Ensuring seamless and consistent content strategy across various platforms
- Collaborating with cross-functional teams, including Product Design, Product Management, Engineering, Research, and Marketing
- Delivering content that resonates with customers and meets business goals
- Managing multiple projects simultaneously and balancing priorities
ASSUMPTION: This role requires a strategic and hands-on approach, with a focus on customer-centered and data-informed messaging and experiences.
📋 Key Responsibilities
✅ Design, test, and deliver in-product content such as user flows, interaction language, navigation, product naming, frameworks, and other elements across Gen products and experiences
✅ Model best practices and foster a positive, collaborative team culture
✅ Apply systems thinking and Content Design principles to ensure language scales across experiences, platforms, and markets
✅ Manage multiple projects simultaneously, balancing priorities and delivering high-quality work on time
✅ Collaborate daily with peers across disciplines, including Product Design, Product Management, Engineering, Research, and Marketing
✅ Support UX research and testing efforts to validate content decisions and ensure alignment with user needs
✅ Partner with internationalization and localization teams to ensure globally relevant experiences
ASSUMPTION: The role involves close collaboration with various teams and requires strong communication and project management skills.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related discipline)
Experience: 5 or more years of experience in Content Design or UX writing, ideally including work in early-stage product development and innovation contexts
Required Skills:
- Exceptional storytelling and narrative skills, with the ability to distill complex concepts into compelling, human-centered language
- Experience working within design systems and contributing to reusable and scalable language patterns
- Strong command of UX and product design principles, with hands-on experience using tools such as Figma, Jira, and Confluence
- Ability to influence and collaborate with cross-functional teams and stakeholders at all levels
- Demonstrated experience with minimal direction and handling ambiguity
- Experience navigating global and matrixed organizations, and working with internationalization and localization best practices
Preferred Skills:
- Fluency in multiple languages
- Experience working with Agile methodologies
ASSUMPTION: Candidates with a strong portfolio showcasing their content design and UX writing skills will be highly competitive.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Senior Content Designer role in Prague, Czech Republic, the estimated salary range is CZK 150,000 - 250,000 per year (gross).
Benefits:
- Annual bonus scheme
- Unlimited PTO & flexible working hours
- Cafeteria points provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more)
- Tuition reimbursement for job-related courses
- Learning & Development plan
- Sustainable home improvement bonus
- Mac/Windows laptop and more
Working Hours: Full-time, 40 hours per week, with flexible working hours and unlimited PTO
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Gen is a global leader in digital safety, operating in the Computer and Network Security industry. The company is listed on the NASDAQ (GEN) and has over 1,000 employees worldwide.
Company Size: Gen has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for collaboration and growth.
Founded: Gen was founded in 2001 and has since grown to include a family of brands, including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner.
Company Description:
- Gen is committed to ensuring that everyone can navigate the digital world securely, protecting over 500 million people worldwide
- The company offers a hybrid work model, balancing face-to-face time with flexibility for focus and productivity
- Gen values inclusivity, well-being, and authenticity, fostering a workplace where employees can thrive
Company Specialties:
- Cybersecurity and Privacy products
- Global consumer brands
- Digital safety and empowerment
Company Website: https://www.gendigital.com/
ASSUMPTION: Gen's focus on digital safety and empowerment makes it an attractive employer for candidates interested in making a global impact in the cybersecurity industry.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and experience in content design and UX writing.
Reporting Structure: The Senior Content Designer will report directly to the Head of Content Design and collaborate with various cross-functional teams, including Product Design, Product Management, Engineering, Research, and Marketing.
Work Arrangement: This is a hybrid role, requiring employees to be present in the Prague office for 3 days per week.
Growth Opportunities:
- Potential career progression to a leadership role, such as Head of Content Design or a similar position
- Opportunities to work on diverse projects and products within Gen's family of brands
- Chance to develop skills in areas such as team management, mentoring, and strategic planning
ASSUMPTION: The hybrid work arrangement and growth opportunities make this role an attractive option for candidates seeking a balance between collaboration and flexibility.
🌍 Location & Work Environment
Office Type: Gen's Prague office is a modern, collaborative workspace designed to facilitate teamwork and innovation.
Office Location(s): 1737/1A Pikrtova, Prague 4, Czech Republic 140 00
Geographic Context:
- Prague is the capital and largest city of the Czech Republic, offering a rich cultural scene, historical architecture, and a high quality of life
- The Czech Republic is a member of the European Union and offers easy access to other European countries
- The cost of living in Prague is generally lower than in other major European cities, providing an affordable lifestyle
Work Schedule: Full-time, 40 hours per week, with flexible working hours and unlimited PTO
ASSUMPTION: The Prague office location and work schedule provide a desirable balance between work and personal life for candidates.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Talent Acquisition team
- Technical assessment or portfolio review
- On-site or video interview with the hiring manager and team members
- Final decision and offer
Key Assessment Areas:
- Content design and UX writing skills
- Collaboration and communication abilities
- Problem-solving and adaptability
- Alignment with Gen's company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant content design and UX writing experience
- Include a portfolio showcasing your best work and explaining your design decisions
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively
- Research Gen's company values and be prepared to discuss how your personal values align with theirs
ATS Keywords: Content Design, UX Writing, Storytelling, Design Systems, UX Knowledge, Collaboration, Leadership, Global Experience
ASSUMPTION: The interview process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a collaborative, hybrid work environment.
🛠️ Tools & Technologies
- Figma
- Jira
- Confluence
- Internationalization and localization tools
ASSUMPTION: Familiarity with these tools is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Empowerment
- Safety
- Innovation
- Collaboration
- Inclusivity
Work Style:
- Hybrid work arrangement (3 days in the office)
- Flexible working hours and unlimited PTO
- Focus on work-life balance and well-being
Self-Assessment Questions:
- Do you thrive in a collaborative, cross-functional team environment?
- Are you comfortable working in a hybrid setting, balancing face-to-face time with remote work?
- Do you align with Gen's company values, particularly empowerment, safety, and innovation?
ASSUMPTION: Candidates who are strong communicators, adaptable, and committed to Gen's company values will be well-suited to this role and work environment.
⚠️ Potential Challenges
- Managing multiple projects simultaneously and balancing priorities
- Working in a global, matrixed organization and navigating internationalization and localization best practices
- Adapting to a hybrid work arrangement and balancing face-to-face time with remote work
- Keeping up with the fast-paced, ever-evolving nature of the cybersecurity industry
ASSUMPTION: These challenges are inherent to the role and require strong project management, communication, and adaptability skills.
📈 Similar Roles Comparison
- Compared to other Content Designer roles, this position offers a higher level of responsibility and strategic influence
- In the cybersecurity industry, content design plays a critical role in ensuring user understanding and engagement with complex products and features
- Career progression opportunities may include leadership roles within Gen's global content design team or moving into a more specialized or product-specific content design role
ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Redesigning the user onboarding experience for Norton's flagship antivirus product
- Developing a consistent content strategy for Avast's free and premium product offerings
- Collaborating with internationalization and localization teams to ensure global relevance and cultural appropriateness of content across Gen's family of brands
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the Senior Content Designer role at Gen.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Content Design team and across Gen's global brands?
- How does Gen support the professional development and growth of its Content Design team members?
- Can you provide examples of how Gen's company values are reflected in the day-to-day work and culture of the Content Design team?
- What are the most significant challenges facing the Content Design team in the coming months, and how can this role contribute to addressing them?
- How does Gen approach work-life balance and employee well-being, particularly in a hybrid work arrangement?
ASSUMPTION: These questions are designed to help candidates better understand the role, team dynamics, and company culture, enabling them to make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://gen.wd1.myworkdayjobs.com/careers/job/CZE---Prague/Senior-Content-Designer_54467
- Tailor your resume and cover letter to highlight your relevant content design and UX writing experience, as well as your alignment with Gen's company values
- Prepare a portfolio showcasing your best work and explaining your design decisions
- Research Gen's company values and be prepared to discuss how your personal values align with theirs during the interview process
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
