📌 Core Information
🔹 Job Title: Senior Content Designer - Atlas AI
🔹 Company: Cognite
🔹 Location: Phoenix, Arizona, United States
🔹 Job Type: Full-Time
🔹 Category: Software Development
🔹 Date Posted: 2025-07-02
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leadership in planning and developing technical content for AI-driven features and functionality
- Collaboration with cross-functional teams to ensure content is integrated into products and experiences
- Application of information design principles to improve generative AI results
- Continuous improvement of products and interfaces through language and linguistics expertise
- Work in a fast-paced, agile environment with a focus on innovation and new technologies
ASSUMPTION: This role requires a strong understanding of natural language processing, AI technologies, and information architecture principles. The ideal candidate will have experience working with LLMs and conversational design, as well as familiarity with "docs-as-code" tools and processes.
📋 Key Responsibilities
✅ Develop content plans and identify content needs across various audiences
✅ Create language quality assurance processes for AI agents and chatbots
✅ Apply information design principles to optimize the flow of information and engage customers
✅ Verify, edit, and improve short descriptions and summaries generated by AI features
✅ Organize and structure content to align with overall information architectures across platforms and content sets
✅ Collaborate with content designers to develop and maintain clear and concise policies and guidelines governing AI behavior and its responsible use within the product
✅ Incorporate localization best practices into content development and facilitate accurate and culturally appropriate translation of AI agents and documentation into prioritized languages
ASSUMPTION: This role requires strong communication and collaboration skills, as well as the ability to manage multiple projects and meet deadlines. The ideal candidate will have a creative mindset and a passion for innovation and new technologies.
🎯 Required Qualifications
Education: Bachelor's degree in Computer Science, Linguistics, or a related field
Experience: Minimum 6 years of experience with content design/technical writing/UX writing
Required Skills:
- Excellent command of English language
- Understanding of natural language processing and other AI technologies
- Understanding of information architecture principles
- Familiarity with AI projects in agile software development
- Familiarity with "docs-as-code" tools and processes
- Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines
- Excellent communication and collaboration skills
- Strong attention to detail
Preferred Skills:
- Understanding of computational and structural linguistics
- Computer programming skills
- Experience documenting APIs
ASSUMPTION: While a Bachelor's degree is required, relevant experience and a strong portfolio may be considered in lieu of a degree. Candidates with less than 6 years of experience but demonstrate exceptional skills and a strong passion for AI and content design may also be considered.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Content Designer with 5-10 years of experience in the Software Development industry in Phoenix, Arizona)
Benefits:
- Competitive Compensation including base plus bonus
- 401(k) with 4% employer matching
- Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents
- Unlimited PTO + flexibility to enjoy it
- 18 Company Holidays including the week between Christmas & New Years
- Paid Parental Leave Program
- Employee Stock Purchase Program (ESPP)
- Employee Referral Program
- In office catered lunches 3x per week via Colorfull Catering + Fully Stocked Fridges in the offices
- Join a team of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus
- A highly modern and fun working environment with sublime culture across the organization
- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
- Join our HUB to be part of the conversation directly with Cogniters and our partners
- Paid mobile phone and WiFi
- A pet lover? Get the chance to meet Spot
Working Hours: 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Content Designer with 5-10 years of experience in the Software Development industry in Phoenix, Arizona. Actual salary may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on Industrial AI and digital transformation of asset-heavy industries
Company Size: Medium (501-1,000 employees) - Offers a structured environment with established processes and a clear hierarchy, while still maintaining a startup-like culture and agility
Founded: 2016 - Relatively young company with a strong focus on innovation and growth
Company Description:
- Global leader in Industrial AI, driving the digital transformation of asset-heavy industries around the world
- Core software product is Cognite Data Fusion (CDF), designed to quickly contextualize OT/IT data to develop and scale company solutions
- Uses technology like hybrid AI, big data, machine learning, and 3D modelling to achieve its goals
- Serves oil and gas, power and utilities, renewable energy, manufacturing, and other heavy-asset industries
- Believes data must be made accessible, insightful, and open to drive sustainable, secure, and efficient operations
Company Specialties:
- IT
- Data Platform
- IIOT
- Machine Learning
- Artificial Intelligence
- Big Data
- 3D Models
- Digital Transformation
- Industrial DataOps
- Enterprise SaaS
- Enterprise Software Products
- Cloud Software Products
Company Website: https://www.cognite.com/
ASSUMPTION: Cognite is a rapidly growing company with a strong focus on innovation and digital transformation. It offers a dynamic work environment with opportunities to work on cutting-edge projects and collaborate with a diverse team of talented professionals.
📊 Role Analysis
Career Level: Senior - This role requires a high level of expertise and experience in content design, with a focus on AI-driven features and functionality
Reporting Structure: The Senior Content Designer will report directly to the Head of Content Design or a similar role, and will collaborate closely with cross-functional teams, including developers, program managers, and designers
Work Arrangement: On-site - This role requires regular on-site presence to facilitate collaboration and communication with the team and stakeholders
Growth Opportunities:
- Potential to advance to a leadership role within the Content Design team or take on a broader role within the organization as the company continues to grow and expand
- Opportunities to work on diverse projects and gain exposure to various aspects of the business, fostering well-rounded professional development
- Chance to work with and learn from some of the best people in the industry, driving continuous learning and skill development
ASSUMPTION: This role offers significant opportunities for career growth and professional development, both within the Content Design team and across the broader organization. The ideal candidate will be proactive, ambitious, and eager to take on new challenges and responsibilities as the company continues to grow and evolve.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with a focus on employee comfort and productivity
Office Location(s): Hayden Ferry Lakeside, 40 E Rio Salado Pkwy, Ste 900, Tempe, Arizona 85281, US
Geographic Context:
- Phoenix, Arizona is the fifth-most populous city in the United States, with a diverse and growing economy
- The city offers a warm, desert climate with ample sunshine and mild winters, making it an attractive destination for outdoor enthusiasts
- Phoenix is home to a thriving tech industry, with a strong focus on innovation and entrepreneurship
- The city's cost of living is relatively affordable compared to other major metropolitan areas in the United States
Work Schedule: Standard business hours, with flexibility for a hybrid work arrangement in the future
ASSUMPTION: The ideal candidate will be comfortable working in a modern, collaborative office environment and be able to thrive in a fast-paced, dynamic work setting. They will also be able to adapt to changes in work arrangements as the company continues to evolve and grow.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Cognite careers portal
- Phone or video screen with the hiring manager or a member of the HR team
- Technical assessment or case study to evaluate content design skills and problem-solving abilities
- On-site or virtual interview with the hiring manager and other team members
- Final decision and offer extension
Key Assessment Areas:
- Content design skills and expertise, with a focus on AI-driven features and functionality
- Communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Problem-solving abilities and the capacity to think critically and creatively about content strategy and development
- Adaptability and the capacity to thrive in a fast-paced, dynamic work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant content design experience and skills, with a focus on AI-driven features and functionality
- Prepare for the technical assessment or case study by brushing up on your content design skills and familiarizing yourself with the latest trends and best practices in AI and natural language processing
- Research Cognite and the role thoroughly, and be prepared to discuss your fit for the position and the company's mission and values
- Demonstrate your passion for innovation and continuous learning, and be ready to share examples of your work and the impact you've made in previous roles
ATS Keywords: Content Design, Technical Writing, UX Writing, Natural Language Processing, Information Architecture, AI, Machine Learning, Hybrid AI, Big Data, 3D Modelling, Digital Transformation, Industrial AI, Asset-Heavy Industries, Software Development, Collaboration, Problem-Solving, Adaptability
ASSUMPTION: The ideal candidate will be proactive, detail-oriented, and committed to delivering high-quality content that meets the needs of both users and the business. They will also be able to work effectively in a fast-paced, dynamic work environment and thrive in a collaborative, team-based setting.
🛠️ Tools & Technologies
- Content management systems (CMS) and "docs-as-code" tools
- AI and natural language processing tools and platforms
- Collaboration and project management tools (e.g., JIRA, Asana, Trello)
- Design and prototyping tools (e.g., Sketch, Figma, Adobe XD)
- Office suite (Microsoft Office, Google Workspace)
ASSUMPTION: The ideal candidate will have experience working with a variety of content management systems, AI and natural language processing tools, and collaboration and project management tools. They will also be comfortable learning and adapting to new tools and technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Impact: Cogniters strive to make an impact in all that they do, always asking themselves how their work contributes to the greater good
- Ownership: Cogniters embrace a culture of ownership, going beyond their comfort zones to contribute to the greater good and fostering inclusivity and sharing responsibilities for challenges and success
- Relentless: Cogniters are relentless in their pursuit of innovation, determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth
Work Style:
- Collaborative and team-based, with a strong emphasis on communication and communication
- Fast-paced and dynamic, with a focus on agility and adaptability
- Innovative and forward-thinking, with a commitment to continuous learning and improvement
Self-Assessment Questions:
- Do you align with Cognite's values of impact, ownership, and relentlessness, and how do these values guide your approach to work and decision-making?
- Are you comfortable working in a fast-paced, dynamic environment, and how do you adapt to changes and setbacks?
- How do you approach collaboration and communication, and how do you ensure that your work contributes to the greater good and aligns with the broader goals of the organization?
ASSUMPTION: The ideal candidate will be a strong cultural fit for Cognite, aligning with the company's values and work style. They will also be proactive, adaptable, and committed to delivering high-quality work that contributes to the greater good and aligns with the broader goals of the organization.
⚠️ Potential Challenges
- The fast-paced, dynamic work environment may be challenging for candidates who prefer a more structured or predictable work setting
- The role requires a strong understanding of AI technologies and natural language processing, which may present a learning curve for candidates without relevant experience
- The on-site work arrangement may be challenging for candidates who prefer a remote or hybrid work arrangement
- The cost of living in Phoenix, Arizona may be higher than in other cities, which could impact the overall compensation package for some candidates
ASSUMPTION: The ideal candidate will be adaptable, proactive, and committed to continuous learning and growth. They will also be comfortable working in a fast-paced, dynamic work environment and be open to the challenges and opportunities that come with working in a rapidly growing company.
📈 Similar Roles Comparison
- Compared to other content design roles, this position places a greater emphasis on AI-driven features and functionality, requiring a strong understanding of natural language processing and other AI technologies
- Cognite's focus on industrial AI and digital transformation sets it apart from other companies in the software development industry, offering unique opportunities for candidates interested in working at the intersection of technology and heavy industry
- Career paths in content design at Cognite may vary depending on the specific needs of the business and the individual's skills and interests, offering opportunities for growth and development in a dynamic and evolving work environment
ASSUMPTION: The ideal candidate will be proactive, adaptable, and eager to take on new challenges and responsibilities as the company continues to grow and evolve. They will also be comfortable working in a fast-paced, dynamic work environment and be open to the unique opportunities and challenges that come with working in a rapidly growing company.
📝 Sample Projects
- Developing user-friendly documentation for AI-driven features and functionality, with a focus on clarity, consistency, and conciseness
- Creating language quality assurance processes for AI agents and chatbots, ensuring that tone, clarity, consistency, and accuracy are maintained across all user interactions
- Applying information design principles to improve generative AI results, optimizing the flow of information and engaging customers through intuitive and user-friendly content
- Verifying, editing, and improving short descriptions and summaries generated by AI features, ensuring that they are accurate, relevant, and valuable to users
ASSUMPTION: The ideal candidate will have experience working on similar projects and be able to demonstrate their ability to deliver high-quality content that meets the needs of both users and the business. They will also be comfortable working in a fast-paced, dynamic work environment and be open to the unique opportunities and challenges that come with working in a rapidly growing company.
❓ Key Questions to Ask During Interview
- Can you describe the typical content design process for AI-driven features and functionality at Cognite, and how does it differ from traditional content design processes?
- How does Cognite ensure that its AI agents and chatbots maintain a consistent and accurate tone, clarity, and style across all user interactions?
- Can you provide an example of a successful content design project you've worked on in the past, and how did you approach the unique challenges and opportunities that came with working with AI-driven features and functionality?
- How does Cognite support the professional development and growth of its content design team members, and what opportunities are there for advancement within the organization?
- How does Cognite approach collaboration and communication between content design, development, and other teams, and what tools and processes are in place to facilitate effective collaboration and communication?
ASSUMPTION: The ideal candidate will be proactive, adaptable, and eager to take on new challenges and responsibilities as the company continues to grow and evolve. They will also be comfortable working in a fast-paced, dynamic work environment and be open to the unique opportunities and challenges that come with working in a rapidly growing company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant content design experience and skills, with a focus on AI-driven features and functionality
- Prepare for the technical assessment or case study by brushing up on your content design skills and familiarizing yourself with the latest trends and best practices in AI and natural language processing
- Research Cognite and the role thoroughly, and be prepared to discuss your fit for the position and the company's mission and values
- Demonstrate your passion for innovation and continuous learning, and be ready to share examples of your work and the impact you've made in previous roles
- Follow up with the hiring manager or a member of the HR team one week after submitting your application to inquire about the status of your application and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
