Senior Content Designer (Instructional Design)

📌 Core Information

🔹 Job Title: Senior Content Designer (Instructional Design)

🔹 Company: Wells Fargo

🔹 Location: Taguig City, Philippines

🔹 Job Type: Full-Time, On-site

🔹 Category: Design, Instructional Design

🔹 Date Posted: April 15, 2025

🔹 Experience Level: 4+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Designing and developing engaging and effective learning content
• Collaborating with cross-functional teams to understand learning needs and create solutions
• Applying user-centered design principles to create learner-focused content
• Utilizing a variety of tools and software to create and deliver content

ASSUMPTION: This role requires a strong understanding of instructional design principles and experience with various design tools. The ideal candidate will have a proven track record of creating effective learning content.

📋 Key Responsibilities

✅ Design and develop engaging and effective learning content, including e-learning modules, videos, and job aids

✅ Collaborate with subject matter experts and other stakeholders to understand learning needs and create solutions

✅ Apply user-centered design principles to create learner-focused content

✅ Utilize a variety of tools and software to create and deliver content, including Adobe Creative Suite, Captivate, and Storyline

✅ Stay up-to-date with industry trends and best practices in instructional design

ASSUMPTION: This role requires strong communication skills and the ability to work effectively with various stakeholders. The ideal candidate will be able to balance creative and technical aspects of the job.

🎯 Required Qualifications

Education: Must have at least 2 years in College (No back subject) or its equivalent.

Experience: 4+ years of experience in creating computer-based training (CBT) modules and storyboard

Required Skills:

• Advanced knowledge of Microsoft Office software, including PowerPoint and Visio
• Knowledge of web design and coding systems (CSS, HTML, JavaScript)

Preferred Skills:

• Experience with Adobe Acrobat, Camtasia, Photoshop, Adobe Creative Suite, Captivate, Storyline

ASSUMPTION: While not explicitly stated, it is assumed that candidates should have strong design skills and experience with relevant software. Additionally, experience in a corporate or educational setting would be beneficial.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Senior Content Designer role in the Philippines, the estimated salary range is PHP 600,000 - PHP 900,000 per year.

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Employee discounts on Wells Fargo products and services

Working Hours: This is a 100% Onsite role with rest day on Weekends and PH Holiday. Shift is 5pm to 2am.

ASSUMPTION: The salary range provided is an estimate based on market research. Actual compensation may vary based on factors such as experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. Wells Fargo is one of the largest banks in the United States, offering a wide range of financial services and products.

Company Size: 10,001+ employees. As a large corporation, Wells Fargo offers numerous opportunities for career growth and development.

Founded: 1852. Wells Fargo has a long history and established reputation in the financial industry.

Company Description:

• Wells Fargo is a diversified, community-based financial services company with approximately $1.9 trillion in assets.
• The company's vision is to satisfy customers' financial needs and help them succeed financially.
• Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet, and mobile banking.

Company Specialties:

• Business Banking
• Wholesale banking
• Mortgage
• Consumer Finance
• Commercial Finance

Company Website: http://www.wellsfargo.com

ASSUMPTION: Wells Fargo's large size and diverse range of services provide numerous opportunities for career growth and development.

📊 Role Analysis

Career Level: Mid-level. This role requires a significant amount of experience and expertise in instructional design.

Reporting Structure: This role may report to a Manager or Director of Learning and Development.

Work Arrangement: On-site, full-time. This role requires a consistent presence in the office to collaborate with team members and stakeholders.

Growth Opportunities:

• Advancement to a Senior Instructional Designer or Learning and Development Manager role
• Expansion of responsibilities to include management of junior designers or team members
• Opportunities to work on high-visibility projects and initiatives

ASSUMPTION: Given Wells Fargo's size and the nature of this role, there are numerous opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: Corporate headquarters. This role is based at Wells Fargo's corporate headquarters in San Francisco, California.

Office Location(s): 420 Montgomery St, San Francisco, California 94103, US

Geographic Context:

• San Francisco is a major city in the United States, known for its diverse culture, vibrant arts scene, and tech industry.
• The cost of living in San Francisco is high, with median home prices exceeding $1.5 million.
• The city experiences a Mediterranean climate, with mild winters and cool summers.

Work Schedule: This role follows a standard full-time work schedule, with some flexibility for remote work.

ASSUMPTION: The high cost of living in San Francisco may be a consideration for some applicants.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screen with a member of the HR team
• In-person or virtual interview with the hiring manager and/or team members
• Final interview with a senior leader or panel of interviewers

Key Assessment Areas:

• Design skills and portfolio
• Technical proficiency with relevant software
• Communication and collaboration skills
• Understanding of instructional design principles

Application Tips:

• Highlight relevant experience and achievements in your resume and cover letter
• Include a portfolio of your design work, showcasing your skills and creativity
• Prepare for behavioral interview questions that focus on your problem-solving skills and ability to work with stakeholders

ATS Keywords: Instructional Design, e-learning, learning content, user-centered design, Adobe Creative Suite, Captivate, Storyline, Microsoft Office, web design, CSS, HTML, JavaScript

ASSUMPTION: Wells Fargo's application process is competitive, and applicants should be prepared to demonstrate their skills and qualifications throughout the interview process.

🛠️ Tools & Technologies

• Adobe Creative Suite
• Camtasia
• Photoshop
• Adobe Captivate
• Articulate Storyline
• Microsoft Office (PowerPoint, Visio)
• Web design and coding systems (CSS, HTML, JavaScript)

ASSUMPTION: The ideal candidate will have experience with a variety of design tools and software, as well as a willingness to learn new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Putting our customers first
• Acting with integrity
• Delivering results
• Fostering collaboration
• Innovating with purpose

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on delivering high-quality work
• Adaptable and able to work in a dynamic and changing environment

Self-Assessment Questions:

• Do you have experience working in a corporate environment and collaborating with cross-functional teams?
• Are you comfortable working with a variety of design tools and software?
• Do you have a strong understanding of instructional design principles and best practices?

ASSUMPTION: Wells Fargo values candidates who are a strong cultural fit and align with the company's core values.

⚠️ Potential Challenges

• Working in a fast-paced and dynamic environment
• Managing multiple projects and priorities
• Collaborating with diverse stakeholders and subject matter experts
• Keeping up with industry trends and best practices in instructional design

ASSUMPTION: These challenges are common in a role of this nature and can be overcome with strong communication, time management, and organizational skills.

📈 Similar Roles Comparison

• Compared to other Instructional Designer roles, this role may have a heavier focus on collaboration and stakeholder management
• Wells Fargo's large size and diverse range of services provide numerous opportunities for career growth and development
• This role may have a more structured career path compared to smaller organizations or startups

ASSUMPTION: While this role shares similarities with other Instructional Designer roles, the unique aspects of Wells Fargo's size and culture should be considered.

📝 Sample Projects

• Developing an e-learning module on a new product or service offering
• Creating a video series to train employees on a new process or procedure
• Designing job aids and other reference materials to support learning and performance

ASSUMPTION: These sample projects are intended to illustrate the types of work that may be required in this role. Actual projects may vary based on the organization's needs and priorities.

❓ Key Questions to Ask During Interview

• What are the most pressing learning needs facing the organization, and how does this role address them?
• How does this role collaborate with other teams and departments within the organization?
• What opportunities are there for professional development and growth within this role?
• How does Wells Fargo support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?

ASSUMPTION: These questions are intended to help applicants better understand the role and the organization, and to demonstrate their interest and engagement in the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio of your design work, showcasing your skills and creativity
• Follow up with the hiring manager or HR representative one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.