🔹 Job Title: Senior Content Strategist, Employee Experience
🔹 Company: SoFi
🔹 Location: San Francisco, CA; Seattle, WA; New York City, NY
🔹 Job Type: Full-time, On-site
🔹 Category: Financial Services, Employee Experience
🔹 Date Posted: 2025-07-30
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: On-site (with potential for hybrid in the future)
Key aspects of this role include:
ASSUMPTION: This role requires a strategic thinker with strong writing skills and a passion for employee experience. Familiarity with fast-paced, high-growth environments is beneficial.
✅ Lead content and channel strategy across employee-facing platforms
✅ Drive communication efforts for major People initiatives
✅ Write and edit communications across formats, ensuring clarity and alignment with SoFi's tone
✅ Partner with various teams to turn complex topics into simple, effective messages
✅ Support large-scale change communication to help employees adapt and stay informed
✅ Develop and manage the People Team’s editorial calendar and content cadence
✅ Track engagement metrics and use feedback to continuously improve content strategy
✅ Bring SoFi's culture to life through storytelling
ASSUMPTION: This role involves a mix of strategic planning, creative writing, and project management. Strong organizational skills and the ability to balance multiple projects are crucial.
Education: Bachelor's degree in Communications, English, Journalism, or a related field
Experience: 7+ years in internal communications, employee experience, or change management
Required Skills:
Preferred Skills:
ASSUMPTION: While industry-specific experience is not required, it may be beneficial for understanding the nuances of communicating within a financial services company.
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Content Strategist in the San Francisco Bay Area)
Benefits:
Working Hours: Full-time, typically Monday through Friday, 9:00 AM to 5:00 PM, with flexibility for project needs
ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and skills. Final offers will be determined based on individual factors.
Industry: Financial Services. SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help its members reach their financial goals.
Company Size: Medium to large (1,001-5,000 employees). This size allows for ample opportunities for collaboration and growth but may also mean more bureaucracy and slower decision-making.
Founded: 2011. SoFi has grown rapidly in a short period, providing ample opportunities for career advancement.
Company Description:
Company Specialties:
Company Website: sofi.com
ASSUMPTION: SoFi's mission and values-driven approach may appeal to candidates who want to work for a company that prioritizes social impact and employee well-being.
Career Level: Mid-Senior level. This role offers significant responsibility and the opportunity to make a substantial impact on SoFi's employee communications.
Reporting Structure: This role reports directly to the Head of Employee Communications within the People Team.
Work Arrangement: On-site, with potential for hybrid work in the future. SoFi is headquartered in San Francisco but has offices in Seattle, WA, and New York City, NY.
Growth Opportunities:
ASSUMPTION: This role offers significant growth potential, both in terms of career advancement and the opportunity to grow with the company as it continues to expand.
Office Type: Modern, collaborative workspaces with a focus on employee well-being and productivity.
Office Location(s): San Francisco, CA; Seattle, WA; New York City, NY
Geographic Context:
Work Schedule: Full-time, with flexible hours and the opportunity for remote work in the future.
ASSUMPTION: The location of this role may impact the ideal candidate's commute and work-life balance. Candidates should consider their personal preferences and circumstances when applying.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Internal Communications, Employee Experience, Change Management, Writing, Editing, Storytelling, Strategic Thinking, Project Management, Cross-Functional Collaboration, Empathy, Communication Clarity, Content Strategy, Engagement Metrics, Content Planning, Content Creation, Editorial Calendar Management
ASSUMPTION: SoFi's application process may be competitive, and candidates should be prepared to demonstrate their skills and qualifications throughout the interview process.
ASSUMPTION: Familiarity with these tools is preferred, but not required. Candidates should be willing to learn and adapt to new technologies as needed.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: SoFi's culture is fast-paced, innovative, and focused on member-centricity. Candidates should be comfortable working in a dynamic environment and be able to adapt to change.
ASSUMPTION: These challenges may require strong organizational skills, adaptability, and the ability to prioritize and manage multiple projects effectively.
ASSUMPTION: Candidates should research similar roles in other industries to gain a better understanding of the unique aspects of this position and how it may differ from comparable roles.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of creativity and strategic thinking required for this role.
ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its mission, while also providing valuable insights into the position and the organization.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.